How do leading cadres improve their ability to communicate with the masses

Communication ability is the basic skill of leading cadres, the comprehensive embodiment of leadership quality and an important way to create harmonious interpersonal relationships. Leading cadres cannot play a leading role without timely and effective communication with the masses. Only with excellent communication skills can we better publicize the party's theory, line, principles and policies, and be good at mobilizing, organizing and uniting the broad masses of cadres and people to work hard to achieve the established goals and tasks. If leading cadres want to grow continuously, they must strive to improve their ability to communicate with the masses, realize benign interaction and sincere communication with the masses, and truly become "intimate cadres" trusted by the masses. However, in practical work, some leading cadres feel that "the old methods can't work, the new methods can't work, the soft methods can't work, and the hard methods can't work", which leads to "it is impossible to talk to the new social strata; I can't go on talking to people in difficulty; Talking to young people, you can't say it; Some leading cadres even dare not communicate with the masses. Why are some leading cadres unwilling, and even less good at communicating with the masses? Generally speaking, there are the following reasons: first, I can't live without heavy tasks, busy work, complicated affairs and many social activities; The second is that the masses are the executors and implementers of leadership decisions, and there is no need to listen to their opinions too much; Third, it is believed that only by keeping a distance from the masses can we maintain the "mystery" and form a "shock"; Fourth, we are worried that the opinions and demands of the masses will affect decision-making, and it is better to do more than less. In either case, there is a "basis" on the surface, but it is actually an excuse to excuse yourself. Leading cadres should realize that as public servants of the people, to effectively perform their duties and better promote their work, they must have extensive contact with the masses, keep close contact with them and communicate with them in a timely and effective manner. Then, under the new situation, how should leading cadres improve their ability to communicate with the masses? 1. Full of true feelings, good at emotional communication with the masses. Touching people, don't worry about feelings yet. True feelings are the golden key to open people's hearts. The highest expression of the producer's feelings is to have a sincere heart for the people. Comrade Hu Jintao pointed out: "Party committees, governments and leading cadres at all levels must adhere to the Party's mass line, do mass work with deep feelings, and do everything possible to make mass work deeper, more detailed and more practical. "Leading cadres have deep feelings for the masses and truly treat the masses as friends and relatives. Naturally, I will think about what the masses think, worry about what the masses are anxious about, and do my best to do good things and practical things for the masses, so as to establish close ties with the masses and win their trust and support. On the other hand, it is difficult to understand the needs and aspirations of the masses, their thoughts and expectations, and in fact, to communicate with them in a perfunctory way. Emotionalization is closely related to thinking. Leading cadres have deep feelings for the masses and have the masses in their hearts, so they will take the initiative to understand what practical difficulties need to be solved in the production and life of the masses, find out in time what problems exist in their work that are inconsistent with the requirements and expectations of the masses, and then work with the masses to find solutions to better promote the development of work and career. 2. Sincere attitude, good at listening to opinions and suggestions from all sides. Personality equality and mutual respect are the basis and premise of smooth interpersonal communication. Leading cadres and the masses only have different division of labor, and there is no distinction between high and low. It is an important link for leading cadres to keep close contact with the masses to let go of "bureaucracy", be more easygoing and kind, have more exchanges and discussions, and have fewer instructions and orders. If leading cadres are overbearing and overbearing in front of the masses, the masses will stay away from them, even for fear of avoiding them and being unable to communicate with them. If leading cadres want to blend in with the masses, they need to put down their airs, take a step and really join the masses. Now some leading cadres are used to "doing research" in hotels and restaurants and "understanding people's feelings" through the window glass. Even when they go to the scene of the masses' work and life, they are in a hurry, so naturally they can't understand and can't be understood by the masses. If leading cadres want to keep up with the masses, they must tell the targeted truth that suits the tastes of the masses on the basis of in-depth investigation and study, and at the same time have a heart that is willing to listen to the truth, especially the stinging truth. If leading cadres are open-minded and open-minded, the masses are naturally willing to "open their hearts" and tell the truth; If leading cadres only want to listen to "good news" and don't want to listen to "bad news", it will be difficult to make close friends with the masses, it will be difficult to understand the real situation at the grassroots level, and the effect of communicating with the masses will be greatly reduced. 3. Innovate ways and means, and be good at communicating in a language that the masses are willing to accept. If leading cadres want to communicate with the masses, they must first make them hear clearly and understand, which requires leading cadres to constantly improve their ability to master the language. Some leading cadres' speeches are superb in art, fascinating and touching, and the masses are full of praise and admiration after listening to them, while some leading cadres' impromptu speeches are irrelevant, boring, neither philosophical nor interesting, nor lively. After listening to this, the masses complained and even resented, which affected the effect of communication with the masses. If you want to be an excellent leading cadre, you must master the art of language communication, improve people's thinking ability, cultivate the ability of being cheerful and humorous, stress lively expression skills, and seize the right time to make your speech lively, so that the broad masses will be willing to accept it. We should be good at expressing difficult theoretical problems in popular language, and try to simplify the complex by using popular language; We should be good at speaking in the language that the masses love and hear, and reasoning with the things around us; We should be good at using humorous language to create a relaxed atmosphere, make the audience feel relaxed and happy, and thus stimulate the audience's interest and attention. Only in this way can the masses be willing to accept, communicate with the masses and achieve their goals. 4. Pay attention to learning and learning, and be good at mastering new means and skills of communicating with the masses. Today's society has entered the information age. With the rapid development of information technology, the communication of a considerable number of people has become a virtual society, and the information network has become an important channel for many people to obtain information and exchange ideas in time. Various advanced means of information communication are playing an increasingly important role in communication, which requires leading cadres to pay attention to learning from them, and be good at communicating with the masses by using traditional methods as well as modern mobile communication means and modern multimedia technology. Practice has proved that some leading cadres, through government Weibo, e-mail, online discussion, etc., make the two sides of communication completely in a relaxed and easy-going environment, and can speak freely, express their true thoughts and truly hear the true voices of the masses, which has been widely welcomed by the masses. Leading cadres should consciously grasp the new trends and characteristics of information network development, skillfully use information network technology and network language, master the communication skills of virtual society, and pay attention to the psychology and thoughts of netizens. They should not only guide the online public opinion in time and make a positive response, but also enhance understanding and mutual trust in regular exchanges. They should also be good at using information network, actively guide public opinion and control the situation of virtual society. Of course, online communication is just a way, and it can't replace other ways. To really achieve good results of network communication, the premise is that leading cadres should really understand the situation, observe the people's feelings and know what the people think and expect, otherwise communication will become an armchair strategist. 5. Adhere to the combination of reality and reality, and be good at solving practical problems related to the interests of the masses. With the deepening of reform and opening up, we are faced with many new situations and deep-seated contradictions, and social hot and difficult issues closely related to the interests of the people are also increasing. Leading cadres must pay attention to solving these ideological problems, strengthen the people's ideals and beliefs and improve their ideological and political quality through various efforts such as propagating scientific theories, spreading advanced culture and shaping a beautiful mind. At the same time, leading cadres should also be good at analyzing the motivation of interests, base themselves on the existing conditions, give full play to organizational advantages, combine solving ideological problems with solving practical problems according to the policy system, link the party's line, principles and policies with the vital interests of the people, do everything possible to solve problems for the masses, and realize the mutual transformation of material strength and spiritual strength, so as to stimulate and mobilize the enthusiasm and creativity of the masses emotionally and promote the solution of their ideological problems and the improvement of their ideological and political quality. We should always attach importance to and do a good job in the construction of people's livelihood projects, constantly discover new problems, resolve new contradictions and promote new development. To promote the construction of people's livelihood projects, we must always attach importance to, carry forward and carry forward the glorious tradition of the party and the spirit of the times, do a solid job in safeguarding people's livelihood, and constantly benefit the people with new achievements in mass work. Only in this way can communication with the masses not become empty talk.