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On the Market Investigation of Insurance Salesmen
Situation B: The customers come from the front, and the marketing staff meet them.
Hello, sir! (Smile, 15 degree bow)
In order to facilitate the public to understand the financial management, investment and insurance plans, xxxx Company specially appointed us to set up an information point here.
Situation A: Please sit down, sir.
Situation B: Sir, is it convenient for you to ask some questions?
(1) Sir, I wonder if anyone has talked to you about insurance?
Status A: Yes (item 7 received)
Situation B: None (second item received)
(2) Sir, do you think saving is heavy?
(3) What is the purpose of your savings?
(4) Excuse me, how much pension will your company provide you in the future?
(5) Most people are worried about income interruption. Where do you want him to get help with this kind of thing?
A, bank deposits B, help from relatives and friends
C, insurance company d, social donation
(6) Sir, there is a local law that can solve the troubles of saving, providing for the aged and income interruption. Do you want to know more?
Situation A: Yes (continued from item 8)
Situation B: No (continued item 9)
What kind of insurance are you interested in?
Situation A: Answer in the affirmative (continued from item 8)
Situation B: Not interested (continued from item 9)
(eight) in view of the situation in item (six)
Sir, you just said you wanted to know more about ... (continued from item 10) in view of item (7).
Sir, you just said that you were interested in insurance. ...
(9) Status A (information left): Thank you for coming and supporting. I'll ask you later when I have a chance (end the conversation). Status b (information on the left):
Sir, after all this talk, I still don't know your name and information. May I ask ...
Status A: Accepted (continued 13)
Situation B: Unwilling to be asked questions (continued from item 12)
Nice talking to you. So is our company. When will it be convenient for us to build it after hearing the advice from a high-level customer like you? ..... (continued from item 1 1)
Thank you very much. May I have your name and information so that our company can thank you in the future?
Status A: Accepted (after data collection, continue with item 13)
Case B: Unwilling (continued from item 12)
(12) Sir, in order to show our respect for you and ensure the authenticity of the proposed project, the company would like to sign your name and telephone number here, which is also convenient for the company to thank you ... (Thirteen items will be added after signing the contract)
I'm sorry for the delay of your time. Thank you. We'll talk next time.
Fixed speech, can be flexible according to the specific situation!
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