Six opening sentences of telemarketing speech

As an excellent telemarketer, when you call a customer for the first time, you must introduce yourself within 30 seconds to arouse the interest of customers and make them willing to continue chatting. That is, the salesperson should clearly let the customer know the following three things within 30 seconds:

Six opening sentences of telemarketing speech

1. Who am I and what company do I represent?

2. What's the purpose of my calling the customer?

3. What's the use of our products for customers?

The prologue of telemarketing: direct method

Shop assistant: Hello, Miss X/Sir? I am XXX, a recruitment consultant of Cost Talent Network. I disturb your work/rest. Is there any cost recruitment in our company now?

Guest X:No..

Shop assistant: That's all right. I'm sorry to bother you. You can contact me directly if you have any recruitment needs next time. Why don't you leave an email address or fax number, and I'll send you the information and then contact me.

Guest x: ok. (Then tell your email or fax number)/No, I'll contact you later. (hang up directly)

Customers can also answer: I am busy, or in a meeting, or refuse for other reasons.

The salesman must interface immediately: I'll call you back in an hour, thank you for your support. Then, the salesman should take the initiative to hang up!

When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Hello, Miss X/Mr.! My last name is X. Call me in an hour/kloc-0 ...)

Opening remarks of telemarketing speech II: Introduction by others

Salesperson: Hello, Miss X/Mr., I'm XXX, the recruitment consultant of Cai Ying Cost Accounting Company. Your good friend Wang XX is a loyal user of our company. He suggested that I call you. He thinks our products also meet your needs. Guest X: Wang XX, why don't I listen to him?

Shop assistant: Really? I'm sorry, I guess Wang XX didn't come for other reasons recently, so let's introduce him. Look, I'm in a hurry to make a phone call.

Guest X: That's all right.

Shop assistant: I'm sorry about that. Let me give you a brief introduction of our products. ...

Opening remarks of telemarketing speech 3: Pretending to be familiar with it

Salesperson: Hello, Miss Zhu/Mr Zhu, I am XXX, the recruitment consultant of Cost Talent Network. How have you been recently? Do you still remember me

Guest x: ok. Who are you?

Shop assistant: No way, Miss Zhu/Sir, you are so forgetful. I am XXX. I have contacted you before. Last time you said there was a job fair, but I didn't wait for your call. Recently, I saw that you posted some recruitment information on other websites. I wonder how the recruitment of this person is going?

Guest X: Oh, but I don't quite remember you. What are you doing there?

Shop assistant: Oh, yes. That's not important. Maybe you are too busy, and you get countless phone calls every day. Let me briefly introduce our website. (introducing the website)

Opening remarks of telemarketing speech 4: herd mentality

Salesperson: Hello, Miss Zhu/Mr. Zhu, I am XXX, the recruitment consultant of Cost Talent Network. Our company is a recruitment website focusing on the cost industry, and it is a national recruitment website for positions such as cost engineers, cost engineers and bidding agents. The talent pool is full of talents in the engineering cost industry. I am mainly responsible for the recruitment in Jiangsu. Now many enterprises in Jiangsu are recruiting here, such as XXX company and XXX company. I think your company is also in the field of cost and has been recruiting people. I think it is most suitable for your company to do such recruitment on our side. Guest X: Really? Send a message to see.

Shop assistant: OK, what's your email address?

(I sent the information and paid a return visit the next day, asking if the information was received and how it was considered. )

Opening remarks of telemarketing speech 5: Using Dongfeng method skillfully

Shop assistant: Hello, is this Miss/Mr X?

Guest X: Yes, what is it?

Salesperson: Hello, Miss X/Mr. X, I am XXX, the recruitment consultant of Cost Talent Network. The main reason for calling you today is that we recently held a large-scale online job fair, which was specially designed for cost engineers. You can find out, if you want to attend, as long as you join our members now, you can attend for free, and there are advertisements in online job fairs.

Guest X: Oh, I see. How much is the charge?

(Salesman introduces the price)

Opening remarks of telemarketing speech 6: Opening methods to create anxiety

Shop assistant: Hello, is this Miss/Mr X?

Guest X: Yes, what is it?

Salesperson: I'm XXX, the recruitment consultant of Yingcai.com Cost Company. The main reason for calling you is that many companies are eager to recruit cost engineers. As you know, it's the recruitment season, and cost engineers have already started to register. I wonder how your recruitment is going?

Guest X: Yes, I'm hiring, too. Is anybody there?

Salesman: Of course, we specialize in this field, and we are the first recruitment website in the cost industry in China. (Then introduce the website professionalism)

The purpose of effective opening remarks is to make customers interested in telemarketers and conversation content in the shortest time, so that they can get to the point quickly in the conversation, rather than hanging up the phone and making you unable to get involved in the topic. I hope everyone can take the initiative to seize the hearts of customers and quickly become a single!

"Surprise in 30 seconds" examines a person's keen wisdom, which is often needed in life, and the ability to solve problems instantly is even more needed as a telemarketer. Because the resources available to telemarketers are very limited, they can only solve all the problems by one phone in a limited time. Unlike face-to-face sales, business people can mobilize many tools to achieve the purpose of sales.

Within about 30 seconds after the call is connected, the success of the opening remarks at this time will directly affect whether the conversation can continue. If it is rambling, it is reasonable to be finally "swept out of the house".