What if the courier never delivers it?

Non-delivery of express delivery can be handled in the following ways:

1, contact the courier company.

Taobao's order office can check the progress of express delivery and the phone number of the express delivery company. You can contact the express delivery company first. The main purpose of contacting the courier company is to ask why the goods are not delivered and confirm the delivery time, so as to avoid that the courier is not at the receiving point when delivering the goods.

Step 2 contact the seller

Sometimes some courier companies have poor after-sales service, so they can't be contacted for a while. At this time, you can contact the seller and ask the seller to urge the courier company.

Step 3 return

Some sellers may not be able to solve the problem for a while if their business is better. If it is some fast-moving consumer goods, it may deteriorate after a long time. At this time, you can choose to return the goods for a refund, otherwise the goods will be broken when the courier arrives.

Step 4 wait

If the courier company is busy during the rush hour, no matter how urgent it is, it is impossible for the courier company to deliver the goods immediately. So at this time, we have to wait patiently.

Extended data:

Scheduling process

Step 1: The distributor receives the customer's notice, requesting to pick up the goods and get the parts.

Step 2: The dispatcher will return all the received parts to the company, and send them to the transfer station after classification.

Step 3: The employees of the company's transfer station will transport the objects to branches around the country through appropriate transportation methods according to different addresses and delivery types.

Step 4: Branches in different places will order the delivery staff to deliver the goods to the designated place according to different locations.

Step 5: After the dispatcher delivers it to the designated place, the consignee confirms the receipt, and the delivery is completely over.

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