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To win customers, you must memorize 5 universal sales mantras
You must memorize 5 universal sales mantras when dealing with customers
How to make customers happy when dealing with them?
Scenario Demonstration 1
I was late for an appointment with a client. Don't say sorry, I'm late. I want to say thank you for waiting.
Scenario 2
Wasting other people’s time. Don't say sorry, I've delayed you. To say thank you for spending time with me.
Scenario 3
Don’t say sorry when you make a mistake, I made a small mistake. It's okay to say thank you for your understanding.
Scenario Demonstration 4
Don’t say thank you when you praise someone after cooperation, as you should. Rather, I want to say thank you for your expectation. It is my honor to serve you and I look forward to cooperating with you next time.
Scenario 5
When a customer is angry, don’t say sorry, you are disappointed. I would like to say thank you for your correction, your suggestion is my biggest motivation.
Do you remember it? As a salesperson, you must cultivate these five all-purpose sales phrases and engrav them in your mind. No matter what the problem is, you will be able to win it steadily, especially female sales!
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