Close the customer relationship.

Ten sentences to close the customer relationship

Ten words bring customers closer. Sales is a very skilled profession. You can say what customers say and understand what customers are thinking. Therefore, sales should be proficient in the method of communicating with customers. Here are ten sentences that can bring customers closer.

Close the customer relationship. 1 1. The photos taken by your circle of friends are really beautiful. Are you a professional photographer (simple smile expression).

2. "Mr. Wang, your house is really beautiful." This sentence sounds like flattery. "Mr. Wang, your hallway is really unique." This sentence is a compliment.

Tell you a little secret: "……" When we tell a thing in secret, customers will think that they have been trusted by you, and naturally they will let their guard down and communicate with you frankly.

4. My name is XX, and I work in XX now. What about you?

5. "Director Zhang, what do you think is the main factor affecting the quality of your products?" Product quality is naturally one of the most concerned issues for the factory director. The salesman's question will undoubtedly guide the other party into the interview step by step.

6. You keep talking, I'm listening. We shouldn't be silent when customers are talking. We can send a sentence like this to prove that we have been listening carefully, and our customers will have a good impression on us in an instant.

Don't worry, I'm sure I can handle this for you. Promising customers can often increase their position in the eyes of customers. The customer's attitude towards us has changed, but remember to implement it, otherwise it will be counterproductive.

8. "Mr. Wang, you are a computer expert. This is a new product developed by our company. Please give us your guidance. What's wrong with the design? " Through this compliment, the other party will hold the information for easy reading. Once attracted by the advanced technical performance of * *, the promotion is completed.

Manager Wang, let me tell you how to save half the money for your later life.

Mr. He, your good friend Mr. Wang asked me to come to you. He thinks you may be interested in our insurance products, because these products have brought many benefits and convenience to his company.

2 1 if you want to close the customer relationship, prepare two chat systems: "stranger" and "acquaintance".

When these two kinds of people appear at the same dinner table, you should be a little restrained to acquaintances and ask more questions to strangers. Only by mastering the necessary basic materials can you judge whether this person is serious or informal. It will be more accurate to hold the scale.

You can't run amok just because there are acquaintances present. In the end, I often lose my friend's face and my own.

2. Throw the woman back without a closed-loop answer.

According to Xiao Tian's survey of salespeople in 26 industries in China. Com, when most salespeople ask questions, they will choose what they are good at and throw it to him. The other person is very happy, and you are also very happy. You just need to add some in the middle, "Really?" "Ah?" "What happened later?" This topic is expected to be talked for a long time.

It doesn't matter if you don't understand. There is nothing more enjoyable than telling someone who doesn't understand but shows great interest in what you are good at.

"I'm sorry for speaking directly" is the weakest explanation.

At any time, don't expect you to use "I'm sorry I spoke directly" to minimize the damage after you said something directly.

People will only remember your injuries. So when you want to say something harsh to alert each other, pause will be more useful than this remedy. Say what you want, don't be afraid to tear your face. If you feel heavy, don't say it.

It is impossible to sell good information about catering business at a low price and hope that the other party will forgive you immediately if you say something ugly.

Everyone likes to be praised, but try not to exceed three sentences.

Too many compliments are either fake or fake. Praise should come from the heart, but pay attention to skills.

Sometimes "you look fine today" is more practical than "you look beautiful in this dress", because maybe you can't remember whether she wore the same dress yesterday.

For girls, direct and excessive praise will win a temporary favor, and then it will end in a glib impression.

If you don't want to answer, rhetorical question is the best answer.

There will always be some people who are not long-sighted or even slow in reflex arc asking questions that make you embarrassed or inconvenient to answer. At this time, you can ask him directly with the original topic, and trying to divert your attention is also a reminder to the other party.

If the other person just wants to get to the bottom of it, then you don't have to save face if you don't want to answer.

6. The "talking about information" of chatting comes from fragmentary reading every day.

This is especially suitable for that kind of colleague relationship, having dinner together at noon, meeting in the tea room in the afternoon, and occasionally chatting to pass the embarrassment.

Instead of gossiping about colleagues and bosses, it is better to spend ten minutes browsing the daily news gossip every day, which will become the most basic conversation material.

7. Cultivate one or two hobbies and make them part of your topic.

You belong to work in eight hours, and you belong to yourself in eight hours. How to enrich yourself is the beginning of a good chat. Reading, music, these things sometimes pick people, and not everyone can enjoy them and have a loud voice. Making models and collecting specimens are particularly unpopular, and it is estimated that only people with the same hobbies can share them.

Xiao Tian research report. The survey of national sales elites by www.com shows that most people will get involved in and express their views on food and movies.

Try to choose one or two popular things to do, which will easily get more feedback from the crowd. If you want to be a person with something to say, please start by enriching your life.

8. When the topic is over, throw it to the next person.

When your speech is too long, please try to throw the topic to the next person at the end of the topic.

It is inevitable that you will encounter topics that you are good at, or topics that you know better. There is nothing wrong with being the center of the topic, but if you are an introverted and shy person at heart, you always feel that the topic is over and you don't know how to end it. Then try to leave the topic to others to end.

For example, someone mentioned a star at lunch, and you happened to see a recent gossip about him. You finish in high spirits and don't like the end of the topic. Why not add a sentence at the end? How did you start to like him? In other words, didn't he also play a TV series recently? what do you think?

9. "Humor" is used correctly, not as well as "silence".

Humor is a natural thing, not just a backrest joke or a joke. According to the survey data of Xiao Tian. Regarding the excellent domestic sales newcomers, if you are still a novice, I suggest you find a humorous object in the circle first.

Then learn his jokes and stalks by heart and practice at another party. If there is a response, that would be great. If there is no response, just try it. There is nothing wrong with it.

Don't learn by rote, it will be a trivial matter to hurt your self-esteem then, and it will be more troublesome to leave a shadow.

10, don't be afraid of ice, this is not the pit you want to fill.

I had this obsessive-compulsive disorder for a while, and I was afraid that the topic would be empty. I felt embarrassed when several people sat face to face, so I started talking, but after talking for a while, there was always a vacancy. At this time, I always feel particularly obligated to fill this "blank". The more I want to talk about it, the more embarrassed I am to stir up the atmosphere.

Close the customer relationship, and then 3 1, I am so happy and surprised to receive your blessing again. Thank you for remembering me! May good luck always accompany you and be in a good mood every day!

2. Those who know how to let go find ease, those who know how to forget find freedom, and those who know how to care find friends. It's cold if it's cold. May your heart be warm forever.

3. When this day comes, focus on those ladies who don't open umbrellas when they go out, don't close their eyes when stimulated by strong light, and only wear a little clothes to protect their skin and eyes!

4. How can I thank you? When I came to you, I wanted to harvest a spring breeze, but you gave me the whole spring.

Let the wind blow away your troubles, let the rain wash away your troubles, let the moon bring you warmth, let love bring you happiness, and let my information bring you happiness! Friends, just be happy.

6. At dawn, happiness is around you; The sun is shining at noon, smiling in your heart; I will be happy with you all day at sunset in the evening.

7. Then, let's close our hands, close our eyes and sincerely pray to heaven. May the world remember gratitude and kindness!

8. The sound of falling flowers is known to the wind, the feeling of missing is known to the heart, the cold temperature is known to the winter, and my blessing is known to you. In the cold season, I send you warm thoughts.

9. My friendly invitation depends entirely on you. You are happy, and I am happy. I wish you happiness every day.

10, where the sun shines, there is my silent blessing. When the moonlight shines on the earth, I pray silently. At the moment when the meteor passed by, I made a wish: I wish you stay away from illness while reading short messages!