My mother-in-law took the wrong bus to beat and scold the female driver. Why are there so many such things?

This happened on the No.3 tram in Wuhan, Hubei. An elderly woman got on the wrong bus, and the bus driver refused to get off when the vehicle was moving. So, the old lady pulled together and abused the bus driver. There are many such behaviors in society for several reasons:

First, some passengers forgot to get off the bus because they didn't listen carefully to the sound of the bus. This is the most common thing. However, some people feel that the responsibility lies with the bus driver, but they don't reflect on their own behavior. Besides, buses can't stop. At this time, they were naturally angry, so they did irrational things.

Second, the relevant departments in the city have not effectively publicized and guided the safe and civilized travel of buses. Many citizens don't know how dangerous it will be to pull bus drivers. The old lady in this case is such an example. It is very likely that she has no sense of safety of her own, and no sense of safety of others in public transportation.

Third, many relevant departments do nothing at all and will not manage the behavior of pulling bus drivers. As a result, many people were lucky enough to hit a bus or get off at the wrong stop and began to beat and scold bus drivers, regardless of the safety of the whole car. This is caused by the dereliction of duty of the relevant departments. If these illegal personnel are dealt with seriously, it can play a deterrent role.

So we see more and more such things, in fact, the main responsibility lies in the inaction of functional departments. First of all, we don't manage them, we don't deal with people who affect public transport safety according to law, and we don't publicize the civilized behavior of public transport safety, so these things will become more and more.