The old man said: the brave are speechless, and those who speak are afraid.

The brave are speechless, and those who speak are afraid. -Wen Zhong's "Suspension"

Brave people don't talk much, and talking too much will make them hesitate to act.

People who talk big are not brave. They chattered as if they were fearless. In fact, this is a rash performance in itself, so we can't expect too much from them. The reticence of the brave seems calm, but in fact, his heart has always been full of strength. Don't underestimate everything easily, but observe everything carefully, which is beyond words. Only in this way can they act freely after careful consideration, and without hesitation and timidity, things can succeed.

Being good at silence is also able to speak, and often hiding means knowing how to make public.

In dealing with people, in order to avoid hurting innocent people, we should pay attention to the skills and discretion of asking questions, so as to achieve the purpose of smooth communication and make the situation and results of the conversation beneficial to ourselves. Even people who meet for the first time are no exception. As soon as someone asked a question, they immediately opened each other's chatterboxes, and everyone knew each other and became good friends. Some people make each other speechless when they talk, and the scene is embarrassing. Both sides should say goodbye.

Some leaders go to a meeting somewhere, and the local custom is porridge, steamed bread and one egg for each person. This morning, a leader peeled an egg and found that it was bad. He said to the service girl, "Give me another one, this egg is bad."

After a while, the young lady came back, but I don't remember who changed the eggs. He shouted, "Whose egg is broken?"

All the leaders are silent. The young lady shouted again, "Whose egg is broken?"

Still no answer.

At this moment, the director of the restaurant came up to the waiter and said, "You little girls are so rude. You should ask,' Which leader's egg is broken? Suddenly, the director of the restaurant woke up and felt something was wrong. He quickly shouted again: "Which leader is the bad guy?"

In this story, the waitress and the restaurant supervisor didn't pay attention to the discretion of asking questions and played a joke.

It can be seen that asking questions is also an art of speaking, which plays a vital role in "narrowing" the distance between the two sides.

A restaurant wants to recruit a waiter, and two young people apply.

The first applicant greeted the customer: "Hello, do you eat eggs?"

The customer waved and the conversation ended.

The second applicant greeted the visiting customer like this: "Hello, do you want one egg or two eggs?"

The customer smiled and replied, "An egg."

It can be seen that the second candidate's way of speaking is quite successful. He used restrictive questions here. This kind of problem has two characteristics:

First of all, in asking questions, the other party's possible answers are limited, deliberately leading the other party's ideas to the answers that the questioner hopes.

Secondly, this kind of question makes the other party feel the sincerity of the questioner, feel cordial, feel cordial and embarrassed to refuse, and sometimes even if they originally want to refuse, they will reply according to the questioner's meaning.

This kind of problem is generally only applicable to situations where the expected purpose is very clear. In the case that you don't know much about the situation and have no clear purpose, you should ask questions in a wide range and be flexible, and you must let the other party's answers choose freely. For example, if you work in an office and someone forgets to turn off the scanner after using it, you can ask casually:

"Do you still use the scanner?"

This is much more euphemistic than simply saying, "Why don't you turn off the scanner in time after using it?". .

In any case, you must grasp the discretion and skills when asking questions, and you can't make irresponsible remarks, otherwise it will hurt countless people.