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Samsung note7 explosion (major security risks cause global concern)
1. Event background
In 20 16, Samsung Electronics released its highly anticipated flagship smartphone, Samsung Note7. However, this mobile phone has caused a series of explosions around the world, causing widespread concern and concern.
2. Initial explosion
The earliest explosion occurred in August of 20 16, when a user was charging, he found that his mobile phone was smoking and caught fire. This incident quickly attracted media attention and spread quickly on social media.
3. Samsung's response
In the face of the initial explosion, Samsung quickly took action. They said they would investigate the cause of the incident and promised to provide free replacement service for the affected users. Samsung also advised users to immediately stop using the affected Note7 phones and turn them off.
4. Global recall
With more explosion reports, Samsung decided to conduct a global recall. They announced that they would stop selling and take back the sold Note7 phones. This decision is a huge blow to Samsung, because Note7 is considered as one of their star products.
5. Root causes of security risks
After investigation, Samsung found that the root cause of the explosion of Note7 was battery design defects. There is a risk of short circuit between the anode and cathode of the battery, which will lead to overheating of the battery and eventually explosion. Samsung admitted that this was their mistake and said that it would take all necessary measures to solve this problem.
6. Second recall
Although Samsung has taken a series of measures to solve the security risks, the explosion has not stopped. Around the world, more Note7 phones exploded. Faced with this situation, Samsung had to recall the Note7 mobile phone again and decided to stop producing this product.
7. Impact and loss
The explosion of Note7 has brought great influence and loss to Samsung. First of all, they have to bear huge recall and replacement costs. Secondly, this incident has had a serious negative impact on Samsung's brand image. Many consumers have questioned Samsung's products, and their trust in the brand has dropped sharply.
8. Follow-up measures
In order to restore the trust of consumers, Samsung has taken a series of follow-up measures. First, they set up a special group to investigate and solve the battery problem. Secondly, they strengthened product quality control and conducted a comprehensive safety test. Finally, they launched a brand-new Note series mobile phone, Note E8, and promised that this mobile phone would not have similar security problems again.
9. concluding remarks
The explosion of Samsung Note7 is a shocking story and a major security risk. It not only brought huge losses to Samsung, but also reminded other mobile phone manufacturers and consumers of the importance of security issues. I hope that Samsung can learn from this incident and develop and produce smart phones in a more responsible manner to ensure the safety and satisfaction of users.
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