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What to say on various occasions
Question 1: How can I speak to adapt to various situations? When meeting peers, you can be casual, but don’t make people feel hypocritical; when meeting juniors, wait for them to speak first and answer accordingly; be familiar with them When meeting gay friends, you should take the initiative to speak first to show respect and enthusiasm; when greeting gay friends, you should avoid "making a tone" and should be solemn but not rigid, enthusiastic but not frivolous.
The control skills in socializing are to be proactive, sincere, enthusiastic, friendly, and skillful in controlling the other party first, and then control the social scene. For example, two people who don't know each other participate in an activity together. Due to the short time, both parties know each other but are not very familiar with each other. When the two met for the second time, A wanted to avoid B, thinking that the other party did not remember him. But here, B took the initiative to smile and nod to A sincerely, and asked enthusiastically: "Hello!" B's behavior is that Controlling the situation during socializing leaves a good impression on the other party (A). Next time they meet, A will take the initiative to express greetings to B in a friendly manner.
Tips for inducing during conversation. If the other party talks endlessly and you don’t need to know the content, or you have important work at hand and cannot receive guests for too long, you can use the following methods to induce the other party: ① Summary formula induction. You can say something like: "Okay, let's do it. I will try to get it done within two weeks." This kind of summary is very effective. The guest will naturally feel that the purpose of the visit has been achieved and he can leave. This is much better than the practice of constantly looking at the watch and repeatedly yawning, which often offends guests. ②Plug-in induction. "What you talked about is very interesting, and I would like to find opportunities to ask for advice in the future; I also want to hear your opinions on the transformation of old enterprises...", with an interjection, politely and skillfully change the topic to what you need. aspect. ③Discussion-style induction. Express your own opinions and discuss with the other party to stimulate the topic. For example: "I think the issues you mentioned also involve mobilizing teachers' enthusiasm, improving students' quality, and reforming the admissions system. What do you think?" If the other party accepts your words, the induction will be successful.
Methods to eliminate tension in conversations ①Autosuggestion method. Before talking to strangers, you can make self-suggestions. You should regard talking with strangers as a pleasure, a good way to exercise your eloquence, and a good way to obtain new information. You can also recite silently: "Why are you panic? One sentence after another." Say! "What's the hurry? There is a way!" "Say the first sentence bravely and calmly!" ② Self-trust method. Believe that you can speak conversationally. Only in this way can we turn fear of the road into a happy state, change passive coping into proactive attack, and achieve the following: say what you need to say, laugh when you need to laugh, ask when you need to ask, and be natural and generous. ③Aphorism enlightenment method. Keeping in mind some aphorisms that can help you overcome timidity and summon up courage can often be very inspiring. Such as "Courage is the main quality of a man", "Being brave will lead to success, but being cautious will make it difficult". ④ Tension transfer method. Don’t keep thinking: If you want to talk to a stranger, how should you do it? It's so anxious... You need to transfer this nervousness to other things, such as looking at the furnishings in the room, appreciating the famous paintings on the wall, calendars, etc. The tension is naturally relieved and the conversation can proceed more easily.
Questioning skills Questioning is an important way to learn from each other, exchange information and feelings when visiting friends and entertaining guests. You should do the following: ① Ask small questions and ask big questions. Conversations between visiting friends and guests are all impromptu, with little preparation in advance. Therefore, it is better to deal with small problems. Big questions often bring the conversation to a deadlock. ② Ask about the familiar and less about the unskilled. No one can be proficient in encyclopedias and know all industries. You should ask the other person questions about a certain field or topic that they are familiar with, choose their strengths, and have a conversation, which will definitely make the other person happy. ③Ask about those who are near and ask those who are far away. Ask more about the other person's current situation and recent events, and ask less about long-standing or immeasurable questions. This will help the conversation flow smoothly.
Question 2: In which situation should you speak? Teach you how to speak according to the situation.
Speaking depends on the situation. Many people know this, but Often forgotten.
"Sing what songs you go to in whichever mountain you go to, and what words you say to whomever you meet" has been a tradition since ancient times. This is especially true if you want to show off your skills in the complex business world. Otherwise, if you talk too much, sing the wrong song, a big business will be wasted!
Although you are facing the public in the shopping mall, the public is not "the same".
When you talk to this person, you may feel that "the words you know from the bottom of your heart don't mean anything"; but when you talk to that person about the same thing, you may say "you don't have to say too much." These are their characteristics, such as personality, psychology, age, Different identities, habits, knowledge, etc. If you sell cosmetics and fashionable clothes to an old farmer who is over seventy years old, it is tantamount to playing the piano to an ox; talking about business methods to students, and talking about news and current affairs to children, either because you are not interested or because you have insufficient experience, how can such a conversation continue?
Proper words of persuasion should be targeted according to the person and the time. When talking to smart people, you must rely on extensive knowledge, otherwise it will not be enough to win people's trust; when talking to knowledgeable people, you must be good at eloquence, otherwise it will not be enough to lead the direction; when talking to people who are good at eloquence, you must be concise and to the point, otherwise it will not be enough to reveal the main point. .
In order to gain the initiative in business negotiations, you must learn the skills of eloquence that can overwhelm others. When facing a person of high status, you must never grovel. You should take the initiative before opening your mouth. When discussing business with ordinary customers, you must be courteous and courteous. The feeling of being valued will increase their purchasing power; when discussing business with ordinary customers, the feeling of being valued will increase their purchasing power. When people talk about business, they need to be ambitious. A few bad money is nothing. A hundred gold is for profit, a thousand gold is for reputation. There are many things in the world that are hard to buy with ten thousand gold! Of course, you should be practical when dealing with people who are both poor and stingy. If you want to make a deal, you must actually induce them to make a profit.
There is a short story that illustrates this problem very well:
Industrialists from various countries are on a yacht, sightseeing and having a meeting. Suddenly something happened to the ship! The ship began to sink slowly. The captain ordered the first mate to immediately notify the industrialists to put on life jackets and jump into the sea. A few minutes later, the first mate came back and reported that no one was willing to jump. So the captain took action himself. After a while, I saw the industrialists jumping into the sea one after another.
The first mate asked the captain: "How did you convince them?" The captain said: "I told the British
people that jumping into the sea is also a sport; for the French, I said that jumping into the sea is an ingenious game; I warned the Germans - jumping into the sea is not a joke! In front of the Russians, I seriously said: jumping into the sea is a feat."
"How did you convince that American?"
"It was too easy!" The captain smiled proudly: "I only said that I had taken out life insurance for him." Although this is It's just a joke, but it also illustrates a truth, that is, you should "watch what people say", and you should carefully choose the content and method of speaking.
A woman wanted to buy a bottle of beauty cream, but it was too expensive. The salesman noticed her hesitation and said, "This bottle is 42 yuan, which is not cheap. However, it can be used in large quantities." Half a year. According to this calculation, you only spend 7 yuan per month, which is only more than 20 cents per day, which is not as good as an ice cream!" The woman nodded. While taking out the money, she praised: "You are very good at talking."
The success of this salesperson is: after observing, she concluded that this customer is a frugal person. Therefore, she used a time decomposition method to calculate it, making the customer's cost appear much "less", so she would be happy to buy it. This is a common tactic used by salesmen when selling to such housewives.
In addition, even if you are targeting the same customer, you must also pay attention to the way of expression that changes accordingly in different situations. For example, in the past few years, "Ivory Soap", known for its "affordability", became popular in the entire market, but it did not last long. When the manufacturer solicited customer opinions, it was discovered that most consumers
no longer expected the soap to be "affordable", but wanted the soap to make them "clean" or "attractive". The manufacturer The advertising slogan was immediately changed accordingly. As you can imagine, the sales volume of "Ivory Soap" has increased steadily.
This is also the wonderful use of "watching people talk"!
Talking to ordinary citizens using abstract and rigorous logical reasoning will make them feel baffled and boring; while talking to high-level intellectuals, the world will be vast...>>
Question 3: Books on speaking skills in various situations. Carnegie's "The Strengths of Human Nature" and "The Weaknesses of Human Nature" are very good books. In fact, I think you can spend more time with friends who are cheerful and talkative. Read Watch how they usually talk to others, listen to what topics they talk about, and learn their tone and movements when speaking. . After all, getting along with others is more of a practical matter. Personally, I feel that reading is a way to cultivate the mind. There is still a certain gap between internal and external performance
Questioner’s evaluation
Thank you~
Question 4: What kind of personality does one like to speak and give speeches on various occasions? The basic principle of conversation is respect for the other party and self-humility. Specifically, we should pay attention to the following aspects:
(1) Sincere and cordial attitude< /p>
The attitude when speaking is an important factor in determining the success of the conversation, because the two parties always observe each other's expressions and demeanor during the conversation, and their reactions are extremely sensitive, so they must give the other party a serious, kind, and A feeling of sincerity.
(2) Modesty and elegance in wording
Humility and elegance in wording are reflected in two aspects: you should use more honorific words and respectful words for others, and you should use more modest words and words for yourself. Modesty language and honorific language are two aspects of the same problem. The former is internal and the latter is external. Internal humility and external respect are the etiquette itself.
(3) Smooth and soft tone of voice
Generally speaking, it is appropriate to speak softly in tone. We know that the beauty of language is the linguistic expression of the beauty of soul. Only with a kind heart can you have kind words. Therefore, in order to master soft-spoken speech, one should first strengthen personal ideological cultivation and character training, and at the same time, pay attention to some special requirements in terms of word choice, sentence usage, tone and intonation. For example, you should pay attention to the use of modest words and honorifics, and avoid using rude and dirty words; in terms of sentence structure, you should use less "negative sentences" and more "affirmative sentences"; in the use of words, you should pay attention to emotion and use more complimentary and neutral words. Use less derogatory words; the tone of voice should be cordial, gentle, sincere and friendly, and do not talk in a lecturing tone or assume a domineering posture. During the conversation, make eye contact and smile sincerely. A smile will increase your contagiousness.
(4) Conversation must be measured
In interpersonal communication, what words should be said, what should not be said, and how to say which words are more in line with the purpose of interpersonal communication , this is an issue that should be paid attention to in conversation etiquette. Generally speaking, words of kindness, sincerity, approval, politeness, and humility should be said, and should be said more often. Malicious, hypocritical, derogatory, rude, and forced words should not be said, because such words will only cause conflicts, damage relationships, and hurt feelings. Although some words are well-intentioned, they are worded inappropriately and used in inappropriate ways. Good words may also lead to bad effects. Therefore, language communication must effectively control what is said and master the propriety of speaking in order to achieve good results.
(5) Pay attention to taboos in conversation
In general conversations, we must adhere to the "six no questions" principle. Age, marriage, address, income, experience, and beliefs are personal privacy issues. When talking to others, do not ask curious questions, and do not ask about the other person's disability or issues that need to be kept confidential. In terms of conversation content, generally do not involve unpleasant things such as disease, death, disaster, etc.; do not talk about absurd, sensational, pornographic things. When talking to others, you should also pay attention to the degree of intimacy and distance, and do not "talk deeply" in a "little conversation". This is also a kind of communication art.
(6) Pay attention to posture when talking
In addition to paying attention to the beauty of language and voice when talking, beauty of posture is also very important. The first thing to do is that both sides should look at each other and listen to each other, and should not look around or look around. During the conversation, the eyes should not be fixed on a certain position of the other party for a long time, which makes people feel uncomfortable. Don't be lazy or look tired when talking, yawn profusely, and don't make unnecessary small movements, such as playing with your nails, playing with the corners of your clothes, scratching your head, picking your nostrils, etc. These small actions may appear trivial and impolite, and may also make people feel that you are absent-minded, arrogant and rude.
2. Basic polite expressions in conversation.
(1) Honorifics
Honorifics are idioms that express respect and respect. The biggest feature of this expression is that when communicating with guests, they often start with "hello", "please" in the middle, and end with "thank you" or "goodbye", and "sorry" is often on the lips. In daily work, words such as "Hello, Please, Thank You, Sorry, Goodbye" are used the most. The word "please" contains respect and respect for guests and reflects sincerity to others. Such as "Please go on your way", "Please show your monthly pass", "Please wait a moment", etc.
Commonly used in daily life are "long admire", "long absence", "forgiveness", "bother", "borrow light", "please", "high opinion", etc.
(2) Modesty language
Modesty language is a word that expresses self-effacement and self-respect to people. Taking respect for others as the guide and giving in as the premise embodies a spirit of self-discipline. Commonly used words in conversation include "foolishness", "my humble opinion", "may I do something for you", etc.; common usages in daily life include "humble house", "that's too polite", "thank you", "at your service" ", "Please tell me more", "It's okay", "No need", "Please forgive me", "Ashamed", "Sorry", etc.
(3) Elegant language
Elegant language, also known as euphemism, refers to the use of a relatively tactful and implicit way to express some things that are inconvenient to express directly. Something I would like to point out. For example, when a guest's request is difficult to meet at the moment, you can say "What you asked...>>
Question 5: How to deal with various occasions Hello, if you want to give gifts, here is what I do The compiled information pays attention to the occasion of giving gifts - different occasions and situations have different ways of giving gifts. What gifts to give, when to give them and how to give them are questions that often trouble people, especially the occasion on which to give gifts is very important. Improperly, even giving the most precious gift and having the deepest love will not help. Obviously, personal gifts cannot be perfunctory. Many gifts will involve customs and personal styles. The most important thing when giving gifts. It means giving a gift that makes people happy but not sad or embarrassing. For example, a man giving a jewelry ring to a woman will make her feel embarrassed, but her husband will make her happy. Absolutely; on a day of celebration, it is not appropriate to give the owner a gift that can easily bring back sad memories of the past, or a gift that reveals the owner's hidden secrets, no matter how precious it is. When giving gifts, you can give gifts that symbolize longevity and health and express caring, such as longevity noodles, birthday peaches, or electric blankets, pedometers, electronic blood pressure monitors, etc. It is taboo to give clocks and shoes. If you give fruits, do not give pears to avoid the taboos of the elderly. The pronunciation of "sending off", "evil" and "parting" are similar. Examples: bathroom slippers, seat-type foldable crutches. Sending flowers and fruits as a visiting gift is not the only nor the most suitable gift for visiting a sick person. Some people may be allergic to flowers, and some patients may not be able to eat fruits. When flowers fade, it may cause bad associations for patients. It is recommended to give evergreen plants. Example: Small toys can be given to patients when they are recovering. , picture albums, wool blankets, thermos cups, etc. can be given to the patient during treatment. The housewarming gifts can be daily necessities, food, flowers, etc. However, it should be noted that it is not appropriate to give daily necessities such as knives and scissors. , as well as personal items such as pajamas and bathrobes. The most popular housewarming gifts are practical items that the owner is reluctant to buy but loves. Examples: Toasters and coffee pots should be given to colleagues after returning from a business trip or trip. Bring some gifts to colleagues. But avoid giving heavy gifts and items that indicate intimacy, such as lipstick, razors, etc. Give gifts to your boss separately, which are of a higher quality than gifts to colleagues, and if they are given in public. When giving gifts to leaders for holidays, weddings, or promotions, they should not be given in public places. It is best to give gifts to the door after making an appointment. Business gifts can be given during first visits between business activities and festival greetings, but the gifts must not be expensive and should be given lightly. Practicality is the most appropriate. The most important thing to pay attention to when giving business gifts is to decide the recipient of the gift in advance. The most taboo thing is to give it to this person but forget to give it to that person. Examples: high-end convenience books, travel convenience stationery bags, etc. as a guest gift. Be sure to bring some small gifts when you are a guest. It is rude to visit empty-handed.
But the gift does not need to be expensive, otherwise it will become a burden to the owner. Examples: Flowers, red wine, child-raising ceremony. Gifts given by elders to children should preferably serve the purpose of cultural education, fitness and entertainment, and should not be used to give extravagant gifts. Examples: gift books, tennis rackets. When receiving a gift, you should receive the gift with both hands and express your gratitude first, and then you can open it or put it aside temporarily. When parents receive gifts from their children, do not first complain about their children spending money. If a teacher feels that it is inappropriate to accept a gift from a student, do not refuse it in person. He should accept the gift first and then express his gratitude through the parents. In terms of speaking style 9. Methods to eliminate tension during conversation ①Autosuggestion method. Before talking to strangers, you can make self-suggestions. You should regard talking with strangers as a pleasure, a good way to exercise your eloquence, and a good way to obtain new information. You can also recite silently: "Why are you panic? One sentence after another." Say! "What's the hurry? There is a way!" "Say the first sentence bravely and calmly!" ②Self-trust method. Believe that you can speak conversationally. Only in this way can we turn fear of the road into a happy state, change passive coping into proactive attack, and achieve the following: say what you need to say, laugh when you need to laugh, ask when you need to ask, and be natural and generous. ③Aphorism enlightenment method. Keeping in mind some aphorisms that can help you overcome timidity and summon up courage can often be very inspiring. Such as "Courage is the main quality of a man", "Being brave will lead to success, but being cautious will make it difficult". ④ Tension transfer method. Don’t keep thinking: If you want to talk to a stranger, how should you do it? It's so anxious... You need to transfer this nervousness to other things, such as looking at the furnishings in the room, appreciating the famous paintings on the wall, calendars, etc. The tension will be naturally relieved, and the conversation can proceed more easily. Tips for telling jokes. First of all, when telling jokes, you should be concise and clear. The focus of a joke is all in the last one or two sentences... >>
Question 6: How to speak according to the situation? People often "the speaker has no intention, but the listener has the intention"! Speaking also requires skills, and you cannot express your feelings casually in various situations! Sometimes I am very uncivilized and rude to people! Like the question you mentioned, I think it would be difficult for those children who are lively and outspoken to speak according to the situation! But for those gentle children, it is a piece of cake! Therefore, if you want to avoid saying the wrong thing, you must remain silent in various situations. Say what you should say. When you shouldn't say it, try to control your mouth. In the future, you will develop this habit with some exercise. ! Don't be impatient. Everything is difficult at the beginning, but it will get better later and you will be respected by others!
Question 7: What kind of words should be said under what circumstances? Thank you. Different terms in different circumstances. Eyes tense, mouth open slowly. Different occasions have different speaking standards. Painful, sad, sad, solemn language can only appear in funerals, condolences, memorial services and other occasions; solemn and serious language can only appear in meetings and other occasions; joyful, cheerful, congratulatory and praising language can only appear in occasions such as meetings. It can only appear in ribbon-cutting, housewarming, wedding, celebration and other occasions; relaxed, easy-going, free language can only appear in private conversations and other occasions; language of comfort, wish, hope and admiration can only appear in visits to the doctor, etc. Visits, greetings and other occasions. When invited to participate in some kind of entertainment: If there is room, I would like to have the honor of joining. When friends meet again: Mr. ××, it’s a pleasure to meet again. How to express apology: When dialing the wrong number: "Sorry, wrong number." When bumping into someone while walking quickly: "Sorry, I didn't mean to." How to accept a compliment: The other person said: "The advice you gave this morning was really good." "You look particularly beautiful and fresh this morning." Reply: "Thank you, you are so kind." When to say please: Say to your significant other: "I'm going to treat my boss to dinner on Sunday. Please help me entertain him." Said to the taxi driver: "Please take me to the international airport." Said to the hotel cashier: "Please give me the bill for room 301." Said to the secretary: "Please fax this document to Manager Zhang of the building materials company, and another Give it to Hongguang Trading Company in XX City." He said to the waiter in the restaurant: "Please give me the menu." He said to the deputy manager of the company: "Please pay attention to the criticism made by the representatives in the second paragraph of our plan. It is very important. "Yo." Expressing concern for my friend, Ma Li, are you feeling better? Anton, I heard that your company has entered the US market, please do a good job. Hawke, thank you very much for your great advice in this morning's meeting. When politely expelling guests: Oh my God, it's almost 11 o'clock, I have to rush to the meeting. Sorry, I have another meeting that started a few minutes ago.
I'm so sorry, I have to get to the airport now. I gained a lot from this meeting and hope to see you again. Thank you for stopping by and I will let you know the results as soon as they are available. I'm sorry that I have to end this interview because I'm going to be late for work. But I wanted to get the chance to complete this interview, and now I had to get to the office right away. When you want to ask for help from others: Did my voice sound a little unnatural when I just spoke? Are my hands wet when I hold them? Did I talk a lot of nonsense during my morning report? Should I be more concise? I'm going to order a suit tomorrow. Can you come with me and give me some advice on the spot? When you need your subordinates to work overtime: ××, I really don’t want you to stay and work overtime to complete this work, but you are the only person I can trust, so please help me. But I promise that I will make up for the inconvenience caused tonight. Please finish the job. I'm really sorry to ask you to do this, and thank you very much for your help. It is not easy to say no to others. A professor said: "It is difficult to ask for help, but it is also a headache when someone asks you to do something and you have to refuse. Because everyone wants to be valued by others, and we also want to be valued by others. I don’t want to bring displeasure to others, so it’s difficult to say “no” to others. Saying “no” simply and bluntly is not called rejection. Rejection requires skills: you must reject the other party’s inappropriate request, but you must not do it. It hurts the other person's self-esteem without damaging each other's normal relationship. Therefore, it is not easy to reject others.
Question 8: Are there any books on how to speak in various situations? Bookstores sell a complete collection of communication techniques and spoken English.
Question 9: How to be polite when gathering friends? What should be said on what occasion? It means learning to praise and praise people.
1. Respect others
2. Being lenient will win others
3. Be honest and trustworthy
4. Be sensitive to things 5. Be kind to others
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