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Taobao Shopping Freight Insurance
I also deliver goods, often helping customers deliver goods. Let me explain a few things to you:
Freight insurance: he only bought insurance for the safety and loss of goods. When you receive the goods, the goods are damaged, partially or completely lost, and then he compensates you. You bought shoes. Your shoes are packed. He just needs to give you the package, and his task is finished. If something that has not been unpacked is missing, you can ask him for compensation, otherwise cargo insurance will have no other effect. Above 8 yuan, he has no responsibility to compensate you.
The goods (shoes) you bought are not genuine, but the quality of the goods, which has nothing to do with the freight insurance. Logistics (or express delivery) can also charge this round-trip freight to 30 yuan. This 30 yuan should be paid by the store, and the store does not pay the freight. The logistics party has the right to detain the goods and find a normal way to complain.
You are right to ask Taobao customer service about this question! However, this is the last resort. First, talk to the store and reason with him. If you are reasonable, don't talk too much. It is not easy for people to make money. Of course, if the store doesn't eat hard or soft, then prepare to fuck him well! After Taobao finished him, you can also complain about him on 3 15!
PS: Whether the shoes are genuine or not, the answer must be 100%, otherwise it will lead to jokes, and even the other party will sue you back, so it will not be worth the candle. If it is not genuine, keep the evidence (such as taking photos of the suspicious parts of the package or item) and go to the merchant.
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