What is effective communication ability?

Communication is the link between people, the bridge between people and the key to the soul. Effective communication can generate trust and intimacy. Because people have different perceptions of information, the same information will have different effects.

I remember hearing a joke when I was a child: a doctor opened a bottle of cough syrup for my uncle from the countryside, and the patient asked, "How to drink it?" The doctor said, "Drink one at a time." The patient nodded and left. Twenty minutes later, the patient came back with an empty medicine bottle and said, "There is too little medicine, and you can't drink half. I finished it before I got home, so I'll open another bottle. " This is a typical communication failure. Although it is a joke, readers also realize that the understanding between doctors and patients is not at the same level. If the doctor could point to the horizontal line on the bottle and tell the patient to drink one dose at a time and three times a day, the above joke would not be made.

Effective communication with elders will be appreciated and praised by them, and effective communication with classmates and colleagues will enable us to communicate in our study and work, so that we can reach an understanding among ourselves, avoid detours and improve our study and work efficiency. Effective communication with patients can change patients from passive treatment to active treatment, which can reduce the occurrence of medical disputes.

Good communication skills do not mean being eloquent or eloquent, but communication based on positive and correct consciousness can get twice the result with half the effort.

The three elements of effective communication are "mentality", "concern" and "initiative". Treat others sincerely and kindly, and naturally you can gain the goodwill and attention of the other party; Putting yourself in the other person's shoes and providing help will definitely win the trust and attention of the other person; Only by actively contacting and giving positive feedback can we understand and recognize our own views and plans, clear the obstacles and create favorable conditions for achieving our goals. Communication is not only a skill, but also an art, which needs a good personality, a positive attitude and a wise mind to support.