How to resolve issues involving your own interests in the workplace

1. Resource Conflict

Workplace resources include office supplies, conference rooms or spaces, etc.; and spiritual resources, such as colleague assistance, work assistants, etc. In order to do their job well, every employee needs some type of resource. When the same resource is needed by more than two employees at the same time, conflicts will occur. For example, printers or fax machines are resources that are often competed for. Especially when both parties need to send important information, conflicts will be inevitable.

2. Style conflict

In the workplace, style refers to employees working according to their own personalities and needs. For example, some people tend to create strict schedules to ensure that everything is completed in advance; while some people always avoid creating strict schedules, but they can always get the work done before the last minute. Another example is that some people prefer strictly structured working hours, while others may work at their own pace and time.

When does the conflict of styles occur? Generally speaking, when two people with different styles accept the same task together, style conflicts are likely to occur. The step-by-step person will usually question the person who is highly liberal.

3. Conflict of views

Everyone views the world, people and events, and past experiences differently. In the workplace, different people may have completely different views on the same problem. A common example occurs when a leader assigns work to employees. After some leaders assign a task to an employee, they will take the progress and employee characteristics into consideration and reassign the task to other employees.

From the leader's perspective, he considers the project progress and business needs, but some employees do not view the problem that way. They feel that they are not trusted, or they feel ignored or punished, etc. . If communication is poor, this has the potential to lead to distrust or hostility among employees.

4. Goal Conflict

Workplace goals are usually related to deadlines, resource quotas and the company's overall goals expected of employees. Goals can be set by the company, executives, supervisors or team members themselves, but virtually anyone with authority can set goals for team members.

Goal conflicts usually occur when two supervisors have inconsistent goal requirements for team members. For example, one party requires the team to work as quickly as possible, while the other party requires the team to put quality first, quality and speed. In essence, there is a certain conflict. This kind of conflict can lead to distrust and even tension between employees and leaders.

5. Pressure Conflict

Workplace pressure comes from the control of progress. Any employee must complete his or her tasks within a specific time. For example, an employee may require to receive a report from a colleague before noon in order to reduce his own stress, but his colleague has the same need. In order to reduce his own pressure, he must receive a report from another colleague before noon. , this transfer may also cause pressure conflicts.

6. Role conflict

The so-called role is a collection of employees’ work responsibilities and tasks in the workplace context. For example, employees in the advertising department play an advertising role, while employees in the sales department perform tasks that promote sales performance. But sometimes employees are assigned tasks outside of their normal roles, often in other areas.

When this happens, role conflict occurs, also known as "territorial aggression," which can lead to power struggles and personal conflicts.

For example, a manager assigns a task to the public relations department: create a business slogan. This type of task is usually undertaken by people in the marketing department. When this happens, people in the marketing department may feel that people in the public relations department have invaded their territory, or that their roles and status are threatened, and role conflicts will inevitably arise.

7. Different personal values

Personal values ??are a combination of personal morals, ethics and values. Personal values ??conflicts in the workplace often occur when employees are asked to perform tasks that conflict with their personal values.

For example, a company may require employees to sell its products through bribery, but this behavior conflicts with the employees' personal ethical standards. This passive acceptance of task assignments may lead to employees being rebellious and unpredictable. result.