Southwest Airlines’ beautiful stewardess jokes

Herb Kelleher, the president and CEO of Southwest Airlines, pursues "joking management". He hopes that through an intimate and less serious corporate culture, employees will be happy at work, and then Bring this joy to passengers and let them fly with laughter. It is conceivable that under the CEO's "call", all Southwest Airlines flight attendants became jokers.

For example, when the plane is about to dim the lights, the flight attendant reminds: "The main purpose of dimming the lights is to make our flight attendants look more beautiful."

Wear oxygen When putting on the mask, the flight attendant said: "Please put on your own oxygen mask first, and then help the person next to you. If the person sitting next to you is your ex, forget it."

Many times, on the plane, As soon as we taxied to the terminal, before the seat belt indicator light went out, people started to get up and get their luggage. At this point the flight attendant will say something like this: "Ladies and gentlemen, we need your help cleaning the restroom. If you want to help, please stand up." At that moment, everyone who stood up sat down.

When you are about to get off the plane, the flight attendant will give you a friendly reminder: "If your connecting flight is Southwest Airlines, please look for the corresponding information on the big screen in the departure hall. If your connecting flight is not Southwest Airlines Airlines, we really don’t care about what’s next.”

After the “9/11” incident in 2001, almost all U.S. airlines were in trouble, with the exception of Southwest Airlines. Every time a Southwest Airlines plane is about to land, passengers will hear this tone: "When we taxi to the departure area, we hope that passengers sitting on both sides of the aircraft will press their faces against the windows... We want Other airlines look at what a fully loaded plane looks like."

Someone once asked Herb Kelleher: "Most airlines require flight attendants to put safety first, why do you do the opposite. Are you going to let flight attendants joke with passengers on the plane?"

Herb Kelleher explained: "It is impossible for any airline to eliminate every passenger's fear and annoyance, and I What we can do is encourage every employee to make every flight as fun as possible.”

Don’t be afraid to paint outside the lines, and don’t be afraid to act outside the rules. Many times you go against the rules. If you use conventional thinking to solve problems, the problems will no longer be problems.