How to make sales if you are not sociable?

How to make sales if you are not sociable?

How to do sales without good communication is very important for people in the sales industry. Without customers, there will be no sales performance, and some interested new customers have not yet clinched a deal. Let's see how to sell if you are not good at communication.

Not good at communicating how to do sales 1 1, improve your courage. I don't know if you have noticed that there are very few bold and extroverted people who are not good at talking. Some people feel stupid, so they don't like to talk and feel inferior. After a long time, they dare not speak. Therefore, speech is still in its infancy. If you are afraid to speak and have no self-confidence, then you can't be a very good speaker. Dare not speak when starting a business. Later, I was forced to give a speech to my partners every day. After a long time, I am not afraid to speak.

2. Thicken your skin. A thick skin can definitely help you become a sweet mouth. Talking with people is often a battle of wits. Especially on the wine table, when someone tries to persuade you to drink, stupid people are often blushed. Be defeated. And those who win the final victory are often super-thick-skinned and careless.

3, learn to make amends for yourself, sometimes we will say the wrong thing, at this time many people feel inappropriate, do not know what to do, stand still. From my sales point of view, I should pretend not to say anything at this time and directly talk about the following topic. Or learn to save yourself, tell a joke or something, and hide it. What if you are dumb and can't talk?

4, learn humor, humorous people are often superb. But what I emphasize here is proper humor, which is a kind of humor and promotes the distance between people, not just the distance between men. If women learn humor, they will feel very graceful and cultured. The standard of humor is to master it yourself, not to say some adult jokes is called humor!

5, know how to give others face, many people learn to speak not because they are stupid, but to do a good job in sales. But I can tell you responsibly that there is absolutely no list for such sales. When your language is too sharp, customers will often be speechless and will only dislike you. In life, too, no one likes a person who has the upper hand everywhere.

6. I am used to laughing at myself. What if you are stupid and can't talk? Self-mockery is necessary. Whether a person is a man or a woman, whether he succeeds or fails, he will subconsciously dislike others living better than himself. Some people are smart, can talk, and occasionally laugh at themselves when chatting. After listening, the other person will think that this person has had unsatisfactory places, and then he will have a good impression on you.

Not good at communication, how to do sales II. The first measure: sales preparation.

Sales preparation is very important. This is also the basis for reaching a deal. Sales preparation is not limited by time and space. Personal cultivation, understanding of products, mentality, personal recognition of corporate culture, understanding of customers, etc. There are too many projects involved, so I won't go into details here.

The second trick: mobilize emotions, you can mobilize everything.

Good emotional management (EQ) is the key to successful sales, because no one wants to communicate with a depressed person. Positive emotion is a state, a professional accomplishment, and a conditioned reflex immediately formed when meeting customers.

Therefore, when we are ready to visit our customers, we must adjust our mood to the peak.

What is the peak state? We sometimes feel this way. Today, we are full of energy and confidence in everything, as if everything is nothing. This is the peak state, and the success rate of doing things in this state is very high. But this state is intermittent, and we seem to be out of control. In fact, as long as you train for a period of time, this state is completely controllable. For example, excellent athletes can quickly adjust themselves to the peak before the game.

So how can we adjust our emotions to the peak? How can we control this state?

When you are worried, prepare for the worst.

Happiness in life is self-made, and troubles are self-made. If you don't give yourself trouble, others will never give you trouble. Worry can't solve the problem. The biggest disadvantage of worry is that it will destroy our ability to concentrate. Therefore, when you are anxious, face it bravely, and then find out the worst possible situation in case of failure and let yourself accept it.

When you are sad, you know how to comfort yourself.

People's pain and happiness are not determined by the quality of the objective environment, but by their own mentality and emotions. If we count our happiness, about 90% of things are not bad, only 10% is bad. Then why not make yourself happy?

When you are depressed, you can sing loudly.

As a marketer, you will often be rejected, and some people will be depressed after being rejected. Actually, it's not necessary Steel without tempering is not good steel. Depression will kill our hopes.

The third measure: build trust.

* * * Ming

If you see customers talking about products prematurely, or subordinates are eager to show their talents, it is difficult to build trust. The more you talk, the harder it is to build trust.

If you master it well, you can quickly build trust with customers. At this time, you should start with things that have nothing to do with the product as much as possible. Why? It is your specialty to say that products are your territory, and consumers are on the defensive. The more you talk, the more defensive they are, and the harder it is to build trust.

The more you order, the easier it is for you to achieve mutual trust. Imagine if you happen to wear the same clothes as your customer, then the trust will be clear at a glance, and you can feel that your taste is the same as his taste without any process.

People are very willing to look for the same frequency. Look at these words: classmates, peers, colleagues, comrades and colleagues are officials. Anyway, as long as two people have something in common, it is easy to get together and build trust. The method is very simple, that is, find more similarities and produce more * * * sounds, and your trust in each other will be established.

rhythm

As an excellent marketer, the closer your action rhythm is to the consumer's speaking speed, the better your trust will be.

At the same time, we should communicate with each other in a way that they can understand. Some marketers are full of technical terms, but please don't forget that customers are not industry experts.

Wake up every morning and listen to a nice inspirational CD or a very exciting song. You can say "I am the best" to yourself loudly and give yourself some good psychological hints. A good mood is the beginning of a good day.

At the same time, we should also know some specific methods to adjust our emotions. Here are some simple ways to adjust your mood. Interested friends can read some books on this subject.

The fourth measure: find the customer's problem.

Because after the trust is established, you and the other party will feel very comfortable. At this time, it is necessary to find the customer's problem by asking questions, that is, what problem he wants to solve.

How can we find the customer's problems? Only by asking a lot of questions can we know what the customer wants to solve through this purchase. An excellent marketer will spend 80% of his time asking questions and only 20% of his time explaining products and answering questions.

The fifth measure: propose solutions and shape product value.

In fact, at this time, you can already decide what kind of goods to sell to your customers. Your solution will be very targeted, and customers will feel that it is tailor-made for him. He will evaluate the feasibility of the solution with you and give up his defense against you.

In this process, you should seize the opportunity to shape the value of your products, and tell your customers your brand background, corporate culture and awards without hesitation, so that your professional knowledge can come in handy. At this time, what you say is easy for him to listen to.

How to sell if you are not good at communication? 3 how to do a good job in sales?

1. Sales representatives must read more books and magazines on economy and sales, especially newspapers every day, to keep abreast of national and social news and news events. When visiting customers, this is often the best topic, and it will not appear ignorant and superficial.

2. The deal is made. The road starts with finding customers. Cultivating customers is more important than current sales. If we stop adding new customers, sales representatives will no longer have a source of success.

3. Visiting is the application of common sense, but only by applying these concepts that have been proved by practice to "activists" can we have an effect.

Before making a blockbuster, the sales representative must do the boring preparation work first.

The preparation and planning before the visit must not be ignored. Only if you are prepared can you win. Prepare special tools, opening remarks, questions to ask, words to say and possible answers.

6. The joint efforts of full preparation in advance and on-site inspiration often lead to the disintegration of strong enemies and success.

7. The best sales representatives are those who have the best attitude, the richest product knowledge and the most thoughtful service.

8. We must learn and remember the materials, brochures and advertisements related to the company's products. At the same time, we should collect competitors' advertisements, promotional materials and brochures, study and analyze them, so as to "know yourself and know yourself" and truly know yourself and know yourself, and then we can take corresponding countermeasures.

9. The most important business ethics is that transactions that are unfavorable to customers will inevitably be harmful to sales representatives.

10, knowledge of sales is undoubtedly necessary for sales representatives. Sales without knowledge can only be regarded as speculation and can't really experience the fun of sales.

1 1, a successful sales is not an accidental story, it is the result of a sales representative learning, planning and applying knowledge and skills.

12. When visiting customers, the principle that sales representatives should believe in is "grab a handful of sand even if you fall". This means that the sales representative can't go home empty-handed. Even if the visit is not over, ask the customer to introduce you to a new customer.

13. Select a customer. Measure the customer's willingness to act and decision-making ability, and don't waste time on indecisive people.

14, the important rule of first impression is to help people feel important.

15, keep the appointment on time-being late means: "I don't respect your time". There is no reason for being late. If you can't avoid being late, you must call to apologize before the appointed time and then continue the unfinished work.

16. Sell to Mr. Power who can make a purchase decision. If your sales partner has no right to say "buy", you can't sell anything.

17. Every sales representative should realize that sales can be successful only if you keep an eye on your customers.

18, approaching customers in a planned and natural way, making customers feel favorable and negotiating smoothly are the work and strategies that sales representatives must work hard to prepare in advance.

19. It is impossible for a sales representative to reach a deal with every customer he visits. He should try to visit more customers to increase the percentage of transactions.

20. Get to know your customers, including their life, family, emotions, career and temperament, because they determine your performance.

2 1. Before becoming an excellent sales representative, you should be an excellent investigator. You must discover, track and investigate until you know everything about your customers and make them your good friends.

22. Believe that your product is a necessary condition for a sales representative: this confidence will be passed on to your customers. If you have no confidence in your product, your customers will naturally have no confidence in it. Customers are not so much convinced by your high-level logic as by your high self-confidence.

23. Representatives with good performance can tolerate failure partly because they have complete confidence in themselves and the products they sell.

24. Know your customers and meet their needs. Not knowing the needs of customers is like walking in the dark, wasting energy and not seeing the results.

25. For sales representatives, the most precious thing is time. Knowing and choosing customers is to let the sales representative focus his time and energy on the most likely customers, instead of wasting it on people who can't buy your products.

26. There are three rules to increase sales: pay attention to your important customers, pay more attention, and pay more attention.

27. There is no distinction between high and low customers, but there are grades. Determining the number and time of visits according to the customer level can make the time of sales representatives play the most effective role.

28. Approaching customers must not be formulaic. We must make full preparations in advance and adopt the most appropriate way and opening remarks for all kinds of customers.

29. Opportunities for sales presentations are often fleeting. Be sure to judge quickly and accurately, pay close attention to it, so as not to miss the opportunity and strive to create opportunities.

30. Focus on the right goals, use your time correctly, and use the right customers, and you will have a greedy eye in the promotion.