Joke Collection Website - Cold jokes - Mobile customer service induces the elderly to open a set meal. Family members: Old people can't surf the Internet. What do you think of family behavior?

Mobile customer service induces the elderly to open a set meal. Family members: Old people can't surf the Internet. What do you think of family behavior?

I think the behavior of family members belongs to the legal protection of their own rights and interests. He adjusted clearly in the process of arguing with customer service and was not blinded by the rhetoric of mobile customer service. In the case of being rejected by customer service, he immediately thought of where to complain, instead of swallowing up like ordinary people. His behavior is worth learning from all of us who have been cheated by the mobile company, and it can be seen from his behavior that the activities handled by the mobile company are not refundable, but the customer service does not want to refund.

First, the specific circumstances of this matter.

Nowadays, most old people use old computers, and mobile phones can't surf the Internet at all. An old man in Xinxiang, Henan received a phone call from a mobile company, saying that he had to go to the company to handle activities and had traffic and phone bills to send. The old man came to the business hall with his mobile phone. Because the old man knows nothing, the customer service teaches him how to operate. You say that finish, the old man's cell phone was detained 59 yuan.

The old man wanted the customer service to cancel, but the customer service didn't agree. He told the old man that the package could not be cancelled after it was successfully handled. He also told the old man that the package would send phone bills and extra traffic, but the old man only answered the phone and knew nothing else. It's no use asking for traffic. After that, the old man went home crying and told his family that Mr. Liu, a relative of the old man, came to the business hall to cancel the customer service. He also told the customer: Can your mobile company have a conscience? Is it really safe to earn this money without conscience? In the case that the customer service refused to cancel, Mr. Liu said that he would go to the Ministry of Industry and Information Technology to complain. Finally, the customer service finally compromised, canceled the package for the elderly and refunded the deducted money.

Second, I have experienced similar incidents.

My mobile phone is also equipped with a mobile card, and I received calls from mobile companies more than once or twice. The other party said that my traffic is not enough, and asked me to add a few more dollars and add a few more G traffic every month, but I think my traffic is infinite and not enough. At first glance, the other party just wants to charge more money, so he ignores the package he introduced to me. Sometimes it is really unnecessary to answer the phone of the mobile company.