How are the shoes sold on Aokang Tmall Mall?

The quality of Aokang's shoes is extremely poor, and the service is even worse. There are pictures and real likenesses!

I bought two pairs of Aokang boots at the Nanshan Xuefu store on March 27, 2011, when they were sold out for the season. One pair broke after one month of wear, and the other pair broke after two days of wear. ! (The skin is broken and cannot be repaired)

Supplement: The shoes are sold normally and are seasonal products, but they are not disposal items!

One pair was worn in the spring of 2012, and the other pair has never been worn and has been kept on top of the wall cabinet in my house.

Last week, November 19, 2012, I took out my old pair of Aokang shoes. They were fine when I walked out in the morning. But when I got to work, my colleagues found that the watches on my watch were all exploded. Skin!

Later I thought that maybe the upper part was not made of genuine leather and was easily damaged, so I threw the pair of shoes away (I regretted throwing them away so much!).

How did you know? I never thought that the quality of Aokang was so bad! Yesterday (November 29th) I took out the new pair to wear (it looked new and shiny), and today (November 30th) there were actually some cracks on the surface (I will try to upload it later) Take a look at the picture and see if you can upload it)

That’s too exaggerated. These are O’Connell’s boots. This is my second time wearing them!

I swear to God, if it didn’t tear the next day after wearing it, I would be a dog!

I was very angry and went to find the Aokang store (Shenzhen Nanshan Xuefu Store).

I didn’t know that this store was closed, so I called their headquarters and told them to let Dongguan handle it.

Later, a Miss Qin offered me a discount of 100 yuan, and then exchanged the old one for a new one - definitely a brilliant move! Ask me to make further purchases and deduct it later!

In desperation, I went to another store of theirs (Nanshan Changxing store) and found that their shoes cost 500 or 600 yuan a pair. If I exchanged the old ones for new ones, I still got several hundred yuan. I have only worn the shoes I bought for several hundred yuan for a few days. Now you are asking me to pay for them. I think it is too unreasonable, and I no longer believe in their quality. How can any pair of shoes be worn out after only two days of wear? So I started arguing with the people in the store! They threatened me not to complain to their store again! And he said, don’t say I didn’t warn you, you will be responsible for the consequences! -----

Excuse me, Aokang Company and relevant leaders:

What kind of revenge do you want to make to a consumer who has suffered losses?

How do you want to prevent a consumer complaint?

Don’t we consumers have any say, can we suffer losses in vain?

First: Aokang sales staff intentionally did not explain to customers that the upper part of the shoes was not genuine leather, and there was deliberate concealment!

I asked if it was genuine leather, and the salesperson said yes. In fact, later, after it broke, I found out when I read the instructions that the lower part was indeed leather and the upper part was PU. I didn’t notice at all that the upper part is made of PU, while the lower part is made of leather. Their salesperson didn't give any specific instructions at all. Later, the people in the store said (Ocon Nanshan Changxing Store) why don't you see it clearly? ! I have to ask, don’t you Aokang sales staff have the responsibility to explain the truth? Just a selective answer? In fact, if I had known that it was not genuine leather, I definitely would not have bought it.

Second: Aokang’s quality is not up to par!

PU shoes are available in many places, and boots with some PU on them are also common. One pair was worn for a month and was damaged beyond recognition (I really regret throwing it away, otherwise I could show the picture), and the other pair was broken after only being worn for two days (luckily I haven’t thrown it away yet, I took a picture with my phone to show everyone)

Third: Aokang, regarding the warranty issue, they are irresponsible and are trying their best to take advantage of the national three guarantees!

Shoes are sold everywhere according to the season, but I have never seen any store where you can change your shoes just by putting them away. Everyone buys shoes because they are everywhere when the season changes. It is common for everyone to put them away first and then wear them when the time comes. Many of our friends often sell shoes that change seasons. For example, Belle often buys them, but they have never encountered this situation. I personally have never had any pair of shoes repaired by Belle because their quality is just OK.

(I’m not advertising for his company, I’m talking about my experience)

Fourth: New sales are needed to deal with old shoes. On the surface, they are solving the problem, but in fact they are shirking responsibility and bundling sales

They wanted me to return the broken shoes to them with a discount of 100 yuan, and then spend 500 yuan to replace them with a new pair. The result is that my two pairs of shoes last year (including a new pair) were all scrapped after I wore them for less than two months. Do I need to spend another 400 to 500 yuan to replace a pair of shoes of the same style? If you don’t buy it, you can’t discount it! Do you think this is for me to consume or to deal with problems? It’s completely kidnapped after-sales and bundled sales!

The people at the counter said that I argued with them but they didn’t want to deal with the problem? Said I didn't mean to deal with the problem.

It’s a big joke. They don’t face the quality problem and force sales---but it becomes their solution? I did what they wanted, I just wanted to deal with the problem.

Actually, my request is very simple - I want to exchange it for the same model of qualified and quality products, and I don’t want any discounts!

Fifth: Don’t allow complaints and threaten to call 110.

It’s funny, consumers have spent money and can’t even make legitimate complaints? I really hope you call 110 to see how your Aokang treats consumers, and to see how your shoes are peeling after just two days of wear.

Sixth: Threaten consumers and deprive consumers of their right to speak!

Threatened that if you come to my store to complain again, don’t say I didn’t warn you!

God is watching!

In short, I would like to take this painful experience of buying shoes from Aokang as a warning to everyone!

Aokang’s shoes are of poor quality! The service is even worse!

My skin broke out after only two days of wearing it! It was taken with a mobile phone, just take a look.