What management concepts should modern managers have?

What management ideas should modern managers have and the development trend of management ideas?

The management concept has changed from material-oriented to people-oriented and knowledge-oriented. Enterprise management concept is the guiding ideology to guide enterprise management activities. The enterprise management concept has changed from material-oriented in the industrial economy era to people-oriented and knowledge-oriented in the new environment. In the era of industrial economy, land, labor and capital are the most basic factors of production, and enterprise management thought is material-centered. Mayo's interpersonal school, especially the emergence and development of behavioral science, has given management a new research perspective, and the people-oriented management concept has gradually replaced the material-oriented management thought. In the new environment, knowledge and the main carrier of knowledge play an increasingly important role in the process of producing products and services, and enterprise management requires management around the personnel and knowledge of enterprises. Knowledge management thought shows that enterprise knowledge resources are the source of innovation. In order to fully develop and effectively utilize enterprise knowledge resources, and to innovatively produce knowledge, enterprises need to establish an organizational learning mechanism, carry out various organizational training activities in a planned and organized manner, and the relationship with external knowledge resources. In this way, the knowledge resources of enterprises can be integrated into products or services, their production processes and management processes.

What basic management concepts should managers of modern travel agencies have? Manager's view of enterprise service: 1) Travel agency's view of enterprise and entrepreneur; 2) The concept of professional manager of travel agency; 3) the concept of managers' love for their jobs and dedication.

Scientific orientation of managers: 1) People-oriented view of human resources 2) Scientific orientation of internal levels 3) Industrial social view of managers.

Managers' innovative and progressive ideas

What are the management concepts of cadres? Successful managers know that they should stop complaining, and stop complaining that the company or the top executives put themselves in management positions; Nor will I feel sorry for myself because I am not ready or not good at management; At the same time, it also accepts the fact that subordinates may complain about managers. They put all their energy into management. Once they do this, the work will be full of challenges and fun. Successful managers are unwilling to waste their creativity and energy on making excuses for themselves.

Step 2 try new things

Successful managers dare to try new things that they haven't thought of, and dare to do things that other managers haven't done, such as telling everyone a management-related joke before each meeting in the future (of course, it must be a very interesting joke). This kind of practice is different from others, which soon helped her to strengthen the close relationship with employees. Trying new things helps managers achieve their goals quickly.

3. Self-motivation

Successful managers will tell themselves what they have done particularly well recently, what progress they have made and what difficulties they have overcome. They often have a positive dialogue with their inner self and congratulate themselves. They realize that others can't give them the positive feedback they need. Therefore, they acted on their own and learned self-motivation. They are a group of very confident people.

4. imagine the goal.

Successful managers have a clear understanding of what they want to achieve (for example, establishing a good cooperative relationship with each subordinate to make each employee's work efficiency higher), and constantly deepen their impression of the prospect of success in their minds until this has become the standard for them to measure themselves and their actions. A wonderful visual picture in their mind can help them achieve incredibly positive results.

5. Recognize the little progress of employees and establish a trust relationship with subordinates.

Successful managers can detect a little progress of subordinates, and as long as team members make progress, they will give praise and encouragement in due course. If you wait until the work is completed to praise, the effect will be less obvious.

6. Be enthusiastic and keep your word.

Successful managers are always excited when they get results. When assigning tasks or jobs, they are radiant. They never give up and encourage others to work hard.

7. Constantly describe the vision.

When managers and employees share information about customers, business environment, departmental emergencies and the future development direction of the company, team members are usually more interested in the work at hand. Successful managers are good at combining employees' work with the goals of departments and enterprises.

8. Let employees know your ambition.

Managers have good ambitions. They want to manage better and lead the team to victory. However, it is not enough to have a good ambition, because no one really knows what a manager's ambition is. In the workplace, people evaluate their work through the manager's actions, measures and achievements. Successful managers know that they should realize their ambitions in their work practice, not enjoy them alone.

9. Enhance the confidence of employees.

Some managers believe that helping employees is the best thing managers can do, which shows their concern and love for employees and can win their respect. In fact, many successful managers have completely different views. They realize that in most cases, if managers can encourage employees to study, develop and complete their work independently (and unite with other team members), employees will be more confident and the quality, quantity and speed of work will be improved. One of the best ways to enhance employees' self-confidence is to involve team members in decision-making. When employees personally experience the decision-making process or make decisions according to their own wishes, they are more likely to believe the correctness of the decision and better implement the decision. If only the manager makes the decision, the employees' reaction will be much worse. When successful managers involve team members in the decision-making process, employees have a sense of "ownership"

10, looking for a mentor

Any excellent enterprise will provide a mentor for managers to help them learn corporate culture, rules and regulations, and management measures recognized by enterprises. If enterprises can't provide such mentors, successful managers will find suitable mentors when needed. Managers need to find a mentor recognized by themselves and all team members in the enterprise. This person should be an excellent manager. Then, the manager should ask the other person's opinion to see if he/she is willing to help himself/herself and his/her team.

1 1. Employees build trust relationships.

Shortly after taking up management positions, managers found that if subordinates trust themselves, management will become easier and they may achieve better results. However, it is not so easy to establish a trust relationship with employees, because most employees have more or less doubts about the motivation of leaders. However, if managers can keep their promises, safeguard employees' interests, be honest and trustworthy, provide employees with necessary human and material support, communicate with employees constantly, get to know each employee on a personal level, and create a space for subordinates to develop and grow, it is possible to establish a trust relationship with employees.

What are the evaluation methods of modern management principles? The evaluation methods of modern management principles are:

Classify according to the content of evaluation.

I. Time division

1, regular assessment.

The time of enterprise assessment can be one month, one quarter, half a year or one year. The selection of assessment time should be based on corporate culture and post characteristics.

2. Irregular evaluation.

On the one hand, it refers to the evaluation of the promotion of personnel in the organization.

On the other hand, it means that the supervisor records the daily behavior of subordinates, finds problems and solves them in time, which also provides a basis for regular assessment.

2, according to the content of the assessment points

(1) Feature-oriented.

The evaluation focuses on the personal characteristics of employees, such as honesty, cooperation and communication skills. That is to consider what kind of people employees are.

(2) Behavior orientation.

The focus of the assessment is the work style and behavior of employees, such as the smile and attitude of waiters and the way of treating people. That is, the consideration of the working process.

(3) Result-oriented.

The focus of assessment is the content and quality of work, such as the output and quality of products, labor efficiency, etc. And the focus is on the tasks completed by employees and the products produced.

3, according to the subjective and objective division

(1) objective assessment method.

Objective evaluation method is an index system that can be directly quantified, such as production index and personal work index.

(2) Subjective evaluation method.

Subjective evaluation method is an evaluation index system designed by evaluators according to certain standards, such as work behavior and work results.

4, according to the performance evaluation content points

Standard performance evaluation and management performance evaluation

(1) Performance evaluation of meeting the standards

Refers to the evaluation according to whether the performance appraisal formulated by the department is up to standard.

(2) Management performance evaluation

The environmental factors that affect all organizations in a particular society are macro-environment, which mainly include:

A. Technology environment: refers to the environment of technology level, technology policy, new product development capability and technology development trend.

B. Political and legal environment: refers to the external political situation of enterprise marketing activities.

C. Economic environment: refers to the social and economic conditions and national economic policies that constitute the survival and development of enterprises, and is a factor that affects consumers' purchasing power and consumption patterns, including changes in income and consumption patterns.

D. Social and cultural environment: refers to the formation and changes of social structure, social customs, beliefs and values, behavioral norms, lifestyle, cultural traditions, population size, geographical distribution, etc.

What professional knowledge and skills should managers have? Six abilities that managers should possess:

1, communication skills. In order to understand the interaction of employees in the organization and listen to the voices of employees, a manager needs to have good communication skills, of which "being good at listening" is the most important. Only in this way can subordinates not alienate themselves from Germany or dare to put forward constructive suggestions and requirements. Managers can also know whether their communication skills are successful through their subordinates' sense of identity, understanding and * * *.

2. Coordination ability. Managers should be sensitive to the emotions of their subordinates and establish channels for persuasion and venting. Don't wait until the opposition deepens and the contradictions expand before rushing to deal with them. In addition, managers should resolutely solve serious conflicts or contradictory events that may expand the opposite. Even when the situation is unclear, we should take immediate measures to cool down and use appropriate and effective strategies to resolve conflicts immediately after we understand the situation. As long as we master the preemptive right and the initiative to eliminate contradictions, any form of opposition can be easily solved.

3. Planning and integration ability. Managers' planning ability focuses not on short-term strategic planning, but on long-term planning. In other words, a good manager must have a vision, have a vision, can't see the present but can't see the future, and let employees know the company's vision in time, so as not to let employees lose their way. Especially in decision-making and planning, we should properly use the integration ability, effectively use the wisdom of subordinates and existing resources, and avoid manpower waste.

4, decision-making and execution ability. In the democratic era, although there are many things suitable for collective decision-making, managers often have to make independent decisions, including allocating work, coordinating manpower and solving employee disputes. This often tests the decision-making ability of managers.

5. Training ability. Managers must be eager to have a strong work team, therefore, cultivating outstanding talents has become an important task for managers.

6. Control ability. There is a saying: "A leader will not set up an enterprise, but he will set up an organization to set up an enterprise." According to this statement, the prerequisite for being a manager is to be able to build a team in order to further establish an enterprise. But no matter how complicated and changeable the role of managers is, winning the trust of employees is the first condition.

The management skills that managers need mainly include:

1, technical skills

Technical skill refers to the understanding and proficiency of a special activity, especially activities involving methods, processes, procedures or technologies. Including professional knowledge, analytical ability within the professional scope and the ability to flexibly use the professional tools and skills. Technical skills mainly involve the work of "things" (processes or tangible objects).

2. Personnel skills

Personnel skills refer to a person's administrative ability to work effectively as a team member, and the ability to establish cooperative efforts in the team he leads, that is, cooperation and team spirit, and create a good atmosphere so that employees can freely express their personal views without scruple. Managers' personnel skills refer to the leadership, motivation and communication skills that managers should have to accomplish organizational goals.

3. Ideological skills

Ideological skills include: "the ability to regard the enterprise as a whole, including identifying various interdependent functions in the organization, how the change of one part affects all other parts, and then affects the relationship between individual enterprises and industries, associations and the overall political, social and economic power of the country." That is, the ability to look at the overall situation, judge important factors and understand the relationship between these factors.

4. Design skills

Design skills refer to the ability to solve problems in various ways that are beneficial to the interests of the organization. Top managers, in particular, should not only find problems, but also have the ability to find a practical solution to a problem like excellent designers. If managers can only see the existence of problems and are only "people who see problems", they are unqualified managers. Managers must also have the ability to find feasible solutions according to the current situation.

The relative importance of these skills to managers at different management levels is different. The importance of technical skills and personnel skills gradually decreases from low to high according to the organizational level of managers, while ideological skills and design skills are the opposite. For grass-roots managers, having technical skills is the most important, and having personnel skills is also very helpful in frequent communication with subordinates. When the manager's organizational level in the organization develops from the grassroots to the middle and high level, with the decrease of the number and frequency of his direct contact with subordinates, the importance of personnel skills gradually decreases. In other words, for middle managers, the requirements for technical skills have dropped, while the requirements for ideological skills have risen, and personnel skills are still very important. But for top managers, ideological skills and design skills are particularly important, while the requirements for technical skills and personnel skills are relatively low. Of course, the relationship between management skills and organizational level is not absolute, and some factors such as the size of the organization will also have a certain impact on it.

What basic management concepts should a project manager have? From a professional point of view, project manager refers to the important management that an enterprise establishes a responsibility guarantee system with the project manager responsibility system as the core, implements quality, safety, progress and cost management of the project, and comprehensively improves the project management level.

Post it. The project manager is the person who is fully responsible for the successful planning and implementation of the project. The project manager is the leader of the project team. The primary responsibility of the project manager is to lead the project team to complete all the project work on time and with high quality within the budget.

Content, to satisfy customers. Therefore, the project manager must do a good job of leadership in a series of project planning, organization and control activities, so as to achieve the project objectives. Therefore, if you want to be an excellent project manager, you must have the following abilities.

Under quality.

1, can track tasks, and has a good concept of schedule.

2, have a set of their own management methods. Adopt humanized management methods, strengthen emotional cultivation and communication among members, implement team thinking and promote cooperation among members.

3. Know people well and be sincere. Know who is the talent; Know what kind of talents these people are; Know where to put such talents; And treat others sincerely, match words with deeds, put yourself in others' shoes, tolerate others, encourage others to blame themselves, and repay others with merits.

4. It has an exemplary role. Can actively drive the team and guide the whole team. I can work hard, take the initiative to undertake the most difficult work and set an example. If I can't do it myself, how can I let other members do it? How to lead the whole team?

5. Be decisive. In the case of differences and conflicts between team members, it is necessary to make fair and correct decisions in time; When the project encounters difficulties, the project manager needs to make correct and quick decisions.

6, have strong willpower, not afraid of difficulties. There will be many unexpected difficulties in the process of project implementation, and even people think that the project objectives can not be achieved. At this time, as a project manager, the most important thing is to have tenacious willpower and the spirit of not giving up until you reach your goal. This willpower is the most important factor to improve team morale.

7. Have leadership skills. The project manager should lead and guide the whole project team to achieve the project objectives. His leadership ability determines whether the team members are willing to obey his command, and also determines the success or failure of the project.

8. Have good communication skills and be good at coordination. Through communication, the project manager can convey the project objectives to each member, so that they can have a clear understanding of the team objectives and strive to achieve the project objectives.

The project manager can also deeply understand the knowledge and skill level of each member and redistribute the work more reasonably. And find out the problems existing in the project in time, find out the root causes of differences between project teams, and coordinate the low morale.

Falling phenomenon, etc.

9. Flexible mind, quick thinking, wide knowledge and comprehensive consideration.

Abstract: The project manager is the overall person in charge of the project construction and the all-round manager of the whole construction process. The final overall effect of the construction project reflects the management level of the whole project construction. In order to truly manage the project and achieve better overall benefits, the project manager must have some basic management concepts. Key words: project manager, management concept abstract: the project manager is the overall person in charge of the project construction, the person in charge of the whole construction and the all-round manager. Finally, the overall effect of the construction project and the reaction of the project construction to the management level. To truly manage the project and achieve better overall benefits, the project manager must have some basic management concepts. Key words: project manager, management concept Chinese picture classification number: TU7 1 document identification number: a document number: 1, problem solving In the implementation of construction projects, the project management department is the core of the project organization, and the project manager leads the project management department. (0 words left)

What knowledge should a hospital information manager possess? Basic computer knowledge, network common sense, etc. I searched an article online, hoping to help you.

abstract

Hospital information system (HIS for short) is a frontier science integrating medicine, information, management, computer and other disciplines. It has been widely used in developed countries and has created good social and economic benefits. HIS is the necessary technical support and infrastructure for modern hospital operation. The purpose of realizing HIS is to strengthen hospital management, improve hospital work efficiency and medical quality through more modern, scientific and standardized means, so as to establish a new image of modern hospitals, which is also the inevitable direction of hospital development in the future.

In order to meet the needs of the development of hospitals in China and make Chinese medicine integrate with the world science and technology as soon as possible, Dalian Huiyuan Electronic System Engineering Co., Ltd. concentrated a lot of manpower and material resources, drew lessons from the advanced experience of HIS at home and abroad, and developed a hospital management information system in combination with the traditional management mode and actual needs of domestic hospitals. In 200 1 year, Huiyuan Hospital Management Information System was recognized as a software product by Dalian Information Industry Bureau. This product is a hospital management information system that is truly suitable for China's national conditions. It is the only hospital information system in China that has independent intellectual property rights and can cooperate with share the world, an IBM hospital information system solution.

Overview of system design

The implementation of the system will build an enterprise-level computer network system in the whole hospital, and on this basis, build an enterprise-level application system, realize the smooth flow and high enjoyment of all kinds of information such as people, finance and materials in the whole hospital, and lay a solid foundation for the modernization of the management level of the whole hospital and the accuracy of leadership decisions. The system has the characteristics of maturity, stability, reliability, long application cycle and good expansibility, and can be customized according to the characteristics of each hospital. The system has been successfully implemented in pulandian city First People's Hospital, zhuanghe city First People's Hospital, Dalian Zhongshan Hospital, gaizhou city Central Hospital, Penglai People's Hospital, Dandong Chinese Medicine Hospital, Fushun Chinese Medicine Hospital, Tieling Chinese Medicine Hospital, Tieling County Hospital, Heilongjiang Hulan County Chinese Medicine Hospital, Dalian University Affiliated Hospital, wafangdian city First People's Hospital and other hospitals. It has achieved good social and economic benefits for hospitals, and has also been well received by customers.

Application software function

(a), the hospital computer equipment table of various functional departments

The whole system consists of a server and several workstations, and each subsystem works cooperatively on the network, providing flexible business inquiry and strict authority control between departments. Each subsystem provides a general query function, and each subsystem can only use the functions it has the right to call under this function. The information shared between networks is real-time, which avoids the inconsistency between departments.

(B), the hospital management subsystem function review

Hospital management subsystem (HIS) usually includes two parts: outpatient department and inpatient department. The main line of management is drugs and the amount of money collected.

1, view description:

The above is the functional inspection of various functional departments of the hospital. The departments in the box are departments equipped with computers; Departments in parallel lines are related departments in hospitals. What is passed between departments is data and information. Because the personnel section and the general affairs section are relatively independent, they are not included.

2. See Appendix for detailed functional design.

Hardware platform system design

Hardware is the basis of system realization. In the design scheme, we consider the various requirements and characteristics of the system implementation and the actual situation of the hospital. When choosing hardware, we should not only meet the system requirements, but also give consideration to the system performance, and make the system reach the optimal and most economical scheme with the highest cost-effectiveness ratio.

1. computer network server

The main server is the heart of the system, and all workstations in the system must exchange information with it, so it must be fast, stable and reliable in quality.

2. Workstation

The choice of workstation is based on ensuring the high-speed execution and high reliability of the network. At the same time, considering the actual situation of the hospital, it can not only meet the requirements of the system, but also save limited funds for the hospital itself.

3. Printer

The printer we choose is mainly based on fast printing speed, durability and low execution cost. The products of world-famous printer manufacturers fully meet their requirements.

4. Distribution power supply (UPS)

When the power supply is interrupted, if the network is running, it may lead to data loss and equipment damage, resulting in irreparable losses. Therefore, it is necessary to ensure the uninterrupted execution of the machine, but it can only provide a short period of time and give an alarm.

Power network design

Hospital management system is a comprehensive system. Therefore, Dalian Huiyuan Electronic System Engineering Co., Ltd. not only takes into account the characteristics of wide management, many departments and timely information exchange requirements, but also takes into account the actual situation of the hospital. The network adopts international standard star network topology structure, which has the characteristics of flexible expansion, convenient maintenance, stable implementation, good interconnection and reasonable cost-effectiveness ratio. It is the best and most economical scheme adopted by computer network system.

1. Integrated wiring

Cable is the lifeline of computer network and the artery for transmitting information. If the line is damaged due to quality problems, the network will be completely paralyzed and stop working. Therefore, we adopted the integrated wiring scheme of building automation in the design, strictly in accordance with the technical requirements of integrated wiring, so as to improve the quality and stability of the line. At the same time, it can be used for language transmission, which is convenient for users to choose freely According to the site situation, the cable can be connected to the RJ-45 socket on the wall or directly connected to the workstation with RJ-45 plug, which is convenient for maintenance and expansion.

2. Network equipment

Network devices are mainly switches HUB and HUB, which are intermediate devices connecting the main server and workstation. Switch is the core equipment in the network, which provides fast connection between server and workstation. There is also a hardware device in the network, that is, a network interface card, which is used to connect various workstations and cables. Because the network card is the main equipment for each workstation to connect to the network, in order to make the workstation work stably, it is necessary to ensure a network card with good compatibility and high reliability.

3. Network management

In order to make full use of network resources and facilitate management and maintenance, we adopted the above network scheme. In planning, we make workstations not depend on each other, but connect with each other. That is, the execution state of one workstation does not affect the normal execution of other workstations, which improves the reliability of the network.

Database system and system management platform

1, database system

Hospital management information system has a huge amount of data and strong real-time performance. When choosing a database system, it is necessary to choose an efficient and stable large-scale database system.

2. Network operating system

Network operating system is a layer of software platform based on network hardware devices. Without the network operating system, it is impossible to form a reasonable computer network system. The network operating system is an important part of the network because it is stable and closely cooperates with the database system.

maintenance support

1. Network installation

Dalian Huiyuan Electronic System Engineering Co., Ltd. is responsible for the installation of network engineering and follows the wiring standard of EIA/TIA568B. The installation contents are as follows:

● Provide network topology design drawings.

● Install the server and network adapter.

● Install workstations and network adapters.

● Install switch hubs and hubs.

● UTP and all connectors

● Install the server network operating system.

● Install workstation application software.

2. Network debugging

Debug each node according to the standard, ensure that each workstation can run normally, and carry out strict post-installation tests to reduce the bad hidden dangers of each point and make the network run stably.

3. Network management

Dalian Huiyuan Electronic System Engineering Co., Ltd. promises to send engineers and technicians to manage and maintain the network on a regular basis after the completion of the project, and provide technical guidance to users on a regular basis.

Training services

1. Training of network system administrators

Network managers are high-level operators, and the normal operation of the network must be maintained by high-level network managers at any time. Therefore, high-level operators are required to have certain network knowledge and network maintenance level. The company provides two-month technical training for network managers, so that they can independently maintain the network.

2. Workstation management personnel training

Workstation administrators are middle-level personnel who maintain and manage application system software, and must be able to manage the connection and call of the whole system and subsystems of various departments. The company provides 30-day training for middle-level personnel, so that they can understand the call of subsystems in various departments and provide system maintenance and normal operation for all departments in time.

3. Training of workstation users

Workstation user training is the operator of a stand-alone workstation, who can only understand the operation of the subsystem of the department without touching other subsystems. The company provides 30 days of training to learn the related operations of stand-alone systems and departments.

System maintenance and support

Dalian Huiyuan Electronic System Engineering Co., Ltd. provides one-year warranty for users' network and hardware equipment, and the software system is maintained free of charge within one year after delivery. To provide lifelong technical support for network and software systems, we promise and guarantee to respond to users' calls 24 hours a day and provide timely and comprehensive technical support and services.