Accompany dad to see a doctor.

"There are no patients in the hospital and no prisoners in the cell." This should be the greatest wish of every family.

It is generally easy to do it without prisoners at home, but it is a bit difficult without patients at home. A large family, who can guarantee that there is no illness at home? Especially when there are big patients going to big hospitals. These days, it is a very challenging thing for patients and their families to go to a big hospital, both economically and mentally.

During the New Year's Day, we accompanied my father to the First People's Hospital of the city, and really experienced the difficulty of seeing a doctor, especially in a big hospital.

Father went to four departments to see a doctor, and each department had a story.

Warm hyperosteogeny department

Department of hyperosteogeny, Dr. Chen, a female doctor in her thirties. As soon as he saw us, he greeted us with a smile. When he saw my father come in, he moved a stool and said, "Come, old man, sit here."

At this time, my father lost from 140 kg to more than 90 kg. His eye socket is deep, and it looks as if he is going to hang up his pants. Because of the serious lumbar disc herniation, I walk like a pregnant woman, holding my waist with both hands, walking in small steps, and sitting sideways in a chair, feeling that I will slide down at any time.

Dr. Chen inquired about some related illnesses in detail, and then asked his father to lift his clothes and check his spine and waist by hand. As he pressed it, he asked, "Does it hurt here?" How do you feel? After the examination, she said, "old man, you need to do another CT." "

During the whole consultation process, my father's Mandarin was very nonstandard, and she needed to translate a lot of words to understand, but she kept listening with a smile and showed no impatience. Her affinity makes us feel that the atmosphere is harmonious, and she feels like our family, not the doctor we first met.

When her father walked out of the door, she repeatedly said, "Be careful and walk slowly." My sister and I turned around and thanked each other step by step, expressing sincere thanks again and again.

The most rare thing is that because of the long delay in spinal surgery, she did not reply to the treatment plan of the spinal surgeon when she got off work. After work, she called us to inquire about her father's illness.

Understand gastroenterology

Because my father lost weight too fast, we suspected that his digestion and absorption function might be poor, and even thought that his stomach had a big problem (because the doctor said that there seemed to be two small pieces of meat in his stomach when he was doing B-ultrasound in the county hospital). We are going to let him have another gastroscope.

From the fifth floor to the third floor. Because walking, standing and sitting are all difficult problems for my father, we played a little clever and bypassed the queue and went directly to the attending doctor inside. Just when we saw that there was no patient in an old doctor's room, we rushed in. He looked at his father and said, "What's your number?"

I immediately explained to him: "doctor, my father is inconvenient to walk and can't even sit still." We just want to make a gastroscope. Can I have a gastroscope list? "

The doctor glanced at his miserable father, perhaps out of pity, said nothing and began to open a gastroscope for us. At this time, the patient came in again. He said to the patient who just came in, "Wait a minute, I'll see you right away."

From the time I entered the hospital to this time, I have always been grateful, because the two doctors I met were very kind and human.

Annoying gastroscope room

With a happy mood and a bright smile, I walked into the gastroscope room, took the bill of payment and said to the nurse who arranged the number, "Beauty, help me arrange the number."

The beauty is seriously manicuring her nails, looking up at me and coldly saying, "Not today, come back tomorrow." That look and voice seemed like I owed her 10 thousand yuan, and I kept dragging it.

I still don't give up, and continue to say carefully with a smiling face: "We come from far away, and it takes a whole day to go back and forth to the city hospital. Can you have another look? Can I add one? No, just one? Thank you. "

"If you say no, you won't. You think this hospital is run by your family. You said come tomorrow, come tomorrow. " Then continue to manicure her nails and ignore me.

I have to sigh that working in a big hospital is awesome!

I have no choice but to get a hotel room and come back tomorrow.

I didn't sleep well all night. First, because of the strange bed, and second, because my father was tortured by illness, he tossed and turned in bed all night (we slept in the same room to take care of my father).

I arrived at the door of gastroscope room before 7 o'clock the next day, because I had to do gastroscopy on an empty stomach. I want to go to the queue early, so that my father can have a gastroscope early and suffer less.

After waiting for an hour, the shift nurse finally arrived. Because there were too many people, I was ranked 14 after you pushed me and squeezed me.

In the gastroscope room, the accompanying family members can only wait in the lounge outside, and the patients enter the waiting room in batches according to the number.

There is a 40-year-old elder sister and her mother in front of us. My sister's mother is very ill and looks like my father. They are all very thin, and it is difficult to walk and stand. Besides, they are deaf. My elder sister and I repeatedly explained the situation of the old man to the nurse at the door, hoping that the nurse would let us in to accompany the old man.

However, the nurse refused to go in, and Lady Enforcers was the only one. No matter how much we begged, she just repeated a simple sentence: "no, no, wait outside."

No way, my sister and I had to stand outside the door and keep walking up and down, not because we wanted to stand in front of the door, but because the situation of that patient in our family was really different from others.

At this time, the numbers and names of elder sister, mother and father came from the hall, and they were told to go to Room 2 and Room 5 to make preparations respectively. We finally feel much better.

But half an hour passed, and neither my sister's mother nor my father came out. Under normal circumstances, it takes about ten minutes to do a gastroscope. ) I am busy calling my father and asking if your gastroscope is ready.

He said no, someone was doing it in there and the doctor told me to wait.

In the past half hour, I saw that the number 19 had been called on the screen, but why hasn't the father ranked 14 come out yet?

"Nurse, my mother ranked in 10, and now 19 went in to do it, called 2 1. Why hasn't my mother come out yet? " Big sister is more anxious than me, because her mother doesn't have a phone and she doesn't know anything about her mother.

The nurse said flatly, "Don't worry, there are doctors inside. They haven't come out for so long. Maybe it's a big belly, but other people's stomachs are fine. "

We feel reasonable and have to wait anxiously.

"At this time has been called 27. We really don't believe that others have finished more than a dozen, but we can't finish it ourselves? Maybe they only have four stomachs, and others only have one?

"Mammy, what must have happened to our family? We must go in and have a look If you don't let us in, then you can help us. " We said angrily to the nurse at the door.

Maybe even the nurse at the door felt something was wrong, so she had to let me and my sister in.

As soon as I entered, I found my father sitting in the lounge, doing nothing. I asked my father what was going on.

Father said, "The doctor told me to wait."

Sister's mother sat at the door of gastroscope room No.2, waiting, watching the doctors come in and out, trying to say something, but never daring to say it. No medical staff asked what happened.

My sister went over to her mother and asked, "Mom, why haven't you done it yet?"

The elder sister's mother said, "The doctor told me to wait at Gate 5, and then at Gate 2. I waited at Gate 2 for a long time and almost fainted, but no one let me in. "

After listening to this, the elder sister was so angry that she picked up the number sheet in her mother's hand and asked a nurse standing next to Gate 5, "What happened to your doctor? Why is my mother clearly ranked at 10? People have been standing at the door for more than an hour now. Others have finished 27, but the number 10 standing at the door hasn't been done yet. Tell me, what's going on? "

The nurse may have been frightened by the angry look of her elder sister and said, "I don't know." I am not a doctor. I'm just in charge of calling here. "

Just then, Gate 2 opened and a patient was pushed out. The elder sister rushed in, slapped the list on the doctor's desk and shouted, "How do you doctors behave?" My mother ranked at 10, and now you have ranked at the 27th, and 10 is still standing at the door. You threw a seriously ill old man from No.5 to No.2, and it hasn't been arranged yet. Just a cat and a dog standing in front of your house for so long, you will take a look, let alone a patient. "

"We dialed her number, but she didn't hear it. Everything is over. " A doctor said at once.

"She passed the number, can't you call again? She can't hear, can't you see with your eyes? You people are not doctors yet, and you have no medical ethics. You also said that saving a life, you are obviously suicidal ... "The older sister became more and more angry, and those doctors didn't dare to refute her aloud, but just continued to call the patient at the back.

The elder sister blocked the door and said, "You won't give it to my mother now?"

Your mother is an ordinary number. What we just did was an ordinary number. Now it's time to dial the painless number, and the next ordinary number is your mother. "

But my sister didn't listen, just said to herself, "I don't care if you do it painlessly or ordinary." My mother has waited so long that she can't wait any longer. You should do it for my mother at once. If you don't do it for my mother first, no one will do it. "

Then another doctor came and pushed the elder sister to let the people behind him in. Unexpectedly, the elder sister pushed the doctor first, and the doctor sat down on the ground with a sigh of relief.

At this time, everyone went to help the doctor, who kept touching his stomach and shouting, "I have a stomachache." It turned out that the doctor was pregnant only because he was wearing a gown, which didn't look obvious. At this time, the elder sister saw that something was wrong and dared not make any more trouble.

As for my father's gastroscope, how to solve it?

People like us are not so fierce. We need to talk to a doctor. The doctor promised my father to be the next one.

I don't know how the hospital solved this matter later, but since I witnessed the incident with my own eyes, it is accidental and inevitable to think that such a thing can happen in the hospital. When something accumulates to a certain extent, it will break out.

Spinal surgery that wants to punch someone.

After we showed the CT film to Dr. Chen on the fifth floor, Dr. Chen said, "Go to the second floor and show the CT film to the spine surgeon and ask them about their treatment plan."

I hurried from the fifth floor to the second floor and entered the spinal surgery. There happened to be a doctor who didn't have a patient there, so I said, "Doctor, Dr. Chen on the fifth floor asked you to release this film and get a treatment plan." Is it surgery or conservative medication? "

What's your number?

Dr. Chen asked me to come to you directly. Please have a look.

"Go to the queue to get the number first, don't wait in line." The doctor said coldly.

I thought he was right, too, so I quickly went out and stood in line for nearly an hour. Finally, it was my turn. I showed him the prepared films and gastroscopy results.

He just took out the CT film and asked, "Did you hang up my spinal surgery number?"

"No, why don't you just tell me you want to register? I thought it was with the doctor's registration. Why don't you have a look first and I'll register right away? "

"How can I show it to you without my number?" After that, I threw away the CT picture I just took out, threw out a sentence: "Go to register first" and sent me out again. I'm not the only one treated like this. I stayed there for two minutes, and then a patient came, who also drove me out to register. Looking at the doctor, he lamented that he was really tall, big and beautiful.

I have to register again. (Actually, it's fifty cents to register a number. How amazing. ) After hanging up, I ran over and he finally took a look at my old father's CT film. As for the gastroscope, he said without looking: There is a problem between the second and third sections of this spine. You should have an MRI first, so he threw me a bunch of materials.

"Doctor, haven't you seen the gastroscope results? Also, I want to ask, how much does it cost to do this MRI? Can I get the test results right away, or should I wait? Because we are in the countryside, it takes more than six hours to go back and forth by car. I don't know if there is enough time, and we also want to know if there is enough money. "

He said impatiently, "I told you to pay first." After paying the fee, go to the inspection place and ask the doctor there. I am very busy here now. " Are you busy? There are only three of us, father and daughter. Another patient hasn't come yet. It's obviously a doctor. You are impatient. )

Looking at his indifference to people and his attitude towards patients, I am thinking, if I have magical power, I really want to slap him to death on my desk and let you know what respect is. I am a woman who wants to repair him in the face of such a phenomenon. I think those hot-blooded men will have similar ideas in the face of such a situation. )

Isn't it just a lot of questions? Answer well and you're dead. You asked me to go out for a while and come in for a while. It took me more than two minutes to come in and go out for a while. Can't the doctor give me two minutes to ask something about you?

This is the attitude of doctors in some big hospitals towards patients. With this attitude, can the doctor-patient relationship be eased?

To tell the truth, as soon as I came out, I looked everywhere for the opinions of the hospital. I wanted to thank the dedicated doctors and complain about the indifferent doctors, but I never found them.

Summarize and sigh (complain)

I found that in this big hospital, most medical staff are impatient and have a cold face. Why do medical staff have such a cold attitude, and what powerful forces are behind them to support their indifference?

What is this?

It is this big hospital with the brand of "First People's Hospital" that keeps patients coming from all directions every day, so that they not only don't have to worry about their income, but also urge them to be cocky all the time, like a bodhisattva sitting in a shrine, and patients can only worship.

However, some bodhisattvas and angels don't care about the faithful admirers who want them to sprinkle some sunshine and rain.

Every patient is calling for a doctor to save lives. In the face of these patients, can you lower your arrogant shelf a little and let the patients see the sunshine in your heart? Let the lower-level patients feel your concern, patience and care.

Instead of being sarcastic, you keep writing lists, checking, writing lists and checking, entering and leaving this machine, and then entering and leaving that machine. Except for one cold medical machine after another, it just keeps paying and paying.

In fact, everyone has seen a lot of embarrassing things about the doctor-patient relationship on TV, in newspapers and in their own media. There are fights, doctors marching in the streets, and medical accidents, all of which have their own reasons, but the impact is negative and even more chilling.

In such a scene, I think many people often look at problems and do things from their own standpoint, which has nothing to do with others and hangs high. (This includes doctors and patients)

For example, there are some reasons why doctors treat patients in the gastroscope room.

Although doctors should treat every patient equally, if doctors pay more attention to individual patients who are seriously ill or have special circumstances (for example, the older sister's mother is deaf, and an old man stands at the door with a painful expression for so long, doctors with a little pity or sympathy will ask for the reasons instead of facing the patients with the mentality of completing the task. If doctors really understand the special situation of the elderly, wouldn't it be a happy thing to arrange for the elderly to finish gastroscopy? ) There wouldn't be a big sister yelling at the pregnant doctor in the gastroscope room.

Another example is the spinal surgeon. Let's wait in line to hang the number of his department. This is due process, and the patient's family members are willing to cooperate, but I also hope that the doctor can give the patient a consultation within two minutes when the patient queues for more than two hours.

Of course, doctors have the difficulties of doctors, and they have to face different patients every day, and there are endless patients every day. Perhaps the original good mood is consumed bit by bit in front of the patients who are pulling and pulling.

We all know that doctors' work is hard and tiring, but looking around, how can there be a job that is neither hard nor tiring?

But why do some doctors in the same hospital (in fact, any industry is the same, some people have become industry stars, and some people have become industry diaosi) have such a good working attitude? For example, I met Dr. Chen from the Department of Osteoproliferation and an old doctor from the Department of Gastroenterology. To put it bluntly, it is only because those who have a bad work attitude lack a kind of fraternity for patients, dedication to their work and a "craftsman" heart for the industry.

Of course, there are some reasons for the disharmony between doctors and patients (especially some people who think they are rich and powerful or really have low quality), but most patients are friendly and even flattering.

Some patients look gloomy, because they are sick, physically miserable and under great financial pressure. At this time, they hope that doctors will show more concern for patients, less occupational diseases, more smiling faces and care, and less indifference. Patients will be more understanding and grateful to doctors. There will be less awkward and even hostile relationship between doctors (hospitals) and patients (patients' families).