Why did SAIC-GM-Wuling recall 1.25 million Baojun 560 cars?

The gearbox often has problems! One car has a problem, and two cars are looking for it. We can forgive you, but all the cars are the problem of the factory. The owner bought a new Baojun 560. After five months on the road, the gearbox broke down. The result of the treatment is to replace the gearbox. After a few months of driving, the gearbox broke down again, and many of the same models had the same fault. Baojun has never given any explanation, so he focuses on maintenance. The main maintenance needs to see the fault on the spot, there is no fault, the fault is hidden, and it is not given.

According to the automobile recall regulations, Baojun automobile must recall all faulty cars! Generally, a new car will last for ten years, and eight years should not be a big problem. These days, new cars break down frequently, but they are only repaired. What should I do after the warranty period? Will you pay out of your own pocket when the factory closes down in the future?

Finally, SAIC-GM-Wuling Automobile Co., Ltd. began to recall some Baojun 560 cars produced from 20 1610.5 to 2065438+July 2003. I think it is also a helpless move. If everyone can insist on maintenance, there is no need to recall them, but this fault is known all day. If it is not recalled, it will affect future sales.

As a company, please don't just focus on pre-sales, regardless of after-sales! Telling the truth about why Haier can do it today is still recognized by everyone. Why Gree Air Conditioning has become the leader, and people will leave you alone if they don't sell you anything. What people want is the long term, and what they want is the future. If there is something wrong with electrical appliances, they will come to the door for after-sales maintenance. If they can't be repaired well, they will replace them for free to ensure the quality and after-sales, so that people will always believe and affirm your products. Enterprises that don't make money after sale are good enterprises.

A car and a mobile phone can't be 100% satisfied, and it won't be 100% ok. The key is to solve the problem. Fix it once. Fix it twice. Can I ask you to fix it a third time? According to the three guarantees of mobile phones, if the mobile phone has three hardware failures within one year of purchase, it can be replaced free of charge. If you don't have the same model, the car won't be used. Since it is a factory failure, don't bother the consumers. Choosing you is a kind of trust and recognition. If it is maintained all the time, it will only hurt consumers' hearts.

Summary: I believe Baojun will get better and better in the future! My family also drives Baojun, not 560. The quality of the car is not bad It's been open for six years, and there are no major problems, all of which are minor ones. I sincerely hope that Baojun will get better and better in the future, but under the best premise, Baojun must rectify after-sales. Your car is cheap, with high sales volume and high failure rate. Don't leave it alone if you don't see the problem after you go. No one wants to drive to a 4S store just to rent it.

It is right for SAIC-GM-Wuling to recall 560 cars, otherwise it will chill the hearts of Baojun customers. When customers question you and no longer trust you, where does sales come from?