Automobile sales skills and words

sales skills

To go out in sales, you should not be a businessman, but a dealer, and form a QQ group or WeChat group to provide them with various value-added services, such as sales skills. When you are well-informed about your peers, you will naturally take the initiative to promote services when you receive customers.

Pay attention to the automobile sector, contact with various automobile clubs and make the car club famous, as long as you are in the crowd.

Hold some small activities in the automobile sector to attract people, and you can also release some cars.

This is a very direct question, but in car sales, the salesman must not simply answer a question: "Hello, sir/madam, the price positioning of our car is more humanized, and it is all configured according to the actual situation of customers, so the price will be different." Then give quotations for different configurations according to the customer's situation. Never quote the lowest price to the customer at the beginning, because after you quote a low price, even if the configuration is good, the customer doesn't want to offer a higher price. < P > The customer's second question: What discount?

Don't show the low price that the company gives you at once. Automobile sales means grinding with customers. Salespeople can tell customers: Our price is very favorable, and there are many discounts and gifts at this price. You would rather give gifts to customers than drop them again unless you have to.

Customer's third question: How is it so much higher than the online quotation?

This is a very easy question to answer. When you answer it, you must be sure that the customer can say: Well, our price is a little high, but everything online is virtual. You dare not buy a car directly online, right? Moreover, the configuration and service of our price are not available online, so this configuration and after-sales service are not expensive for this price.

The fourth question of the customer: Let me think about it.

The car salesman knows that the salesman who buys this car must not let the customer go just like this and can grasp the customer's psychology: "What other concerns do you have?" I'll help you answer the questions, and from the customer's point of view, I'll help the customer analyze and dispel all his concerns, so that I can know the customer's concerns.