What are the rules for refunding train tickets in different places?

Train tickets can be refunded and changed nationwide, with specific provisions as follows:

1, so-called 15 days (excluding), that is, more than 360 hours before driving (15×24 hours).

For example, passengers who buy a train ticket departing at 3 pm on February 4 are free of charge before 3 pm on the 20th, but they will be charged a refund fee of 5% after 3 pm.

2. According to the echelon refund policy, if the ticket is refunded within 48 hours to 15 days before driving, a refund fee of 5% of the fare will be charged; A refund fee of 10% will be charged for refunds within 24 to 48 hours before driving; 20% refund fee will be charged for refund within 24 hours before driving.

Regulations on changing train tickets

Passengers can only change the date, train number and seat when changing their tickets, but passengers, departure stations and destination stations cannot change their tickets.

1, if the departure time exceeds 48 hours, passengers can change to other trains during the pre-sale period;

2. If the departure time is less than 48 hours, passengers can change their tickets before 24: 00 on the ticket issue date;

3. Passengers can also change their tickets after departure, but they can only change their tickets on the day of departure and must handle them at the departure station;

4. If the departure date of the changed ticket is within the peak period in Spring Festival travel rush, that is, between February 4th, 20 15 and March 5th, 15, 20% of the fare will be charged for the refund.