Customer service skills for mobile phone accessories, including mobile phone cases and films

General speaking skills for mobile phone accessories

General speaking skills for mobile phone accessories

Special for reception/welcome:

1. Dear~Welcome to our store Buy one and get one free on all products in the store, and you can also receive a 3 yuan coupon when you subscribe to the store!

2. Dear, welcome. All products in the store come with free freight insurance. The default express delivery is ZTO/YTO/BEST. If you need to specify the express delivery, please contact me for notes!

Hello dear~ welcome to our store! After placing the order, it will be delivered to you as soon as possible~ The second one is sold out quickly at 0 yuan event~ If you like it, place the order quickly~

4. The four seasons come and go, and I wish you and me happiness~ Excuse me How can I help you?

5. Hi, I am the customer service person who will receive you this time. How can I help you?

About the mobile phone case categories:

1. All lenses included ~ protect your favorite camera. Independent buttons, sensitive to touch. The hole positions are consistent and plugging and unplugging are smooth. It is our popular best-selling product. It is more cost-effective to purchase it together~

2. Dear, you can take a look at this one~ It uses color painting and printing technology. It can make the product resistant to friction, prevent the surface pattern from being scratched, and keep the color bright and not easy to fade for a long time~

3. The camera hole is highly protected, precise hole dimension, and all-inclusive protection against wear and tear. Side buttons, independent 3D button design. Comfortable and sensitive in hand, accurate volume/charging hole position, breathable and heat dissipation, safe charging with the case. You can place an order if you like it!

4. Full protection, silicone material, upgraded anti-fall! After several real machine tests, it has high rebound and strong impact resistance. It does not deform even if it is kneaded at will, and has outstanding toughness~

About the mobile phone film category:

1. This privacy film uses imported advanced technology and adopts the "louver" principle. This is what we used it for the first time. You will feel that the screen has diagonal lines, which is correct. Generally, after one to three days of use, you will no longer be able to see it. There is an adaptation process~

2. Dear, this mobile phone film covers 1:1, has a super smooth feel, controls oil and has no fingerprints. More comfortable, upgraded special glass, upgraded protection, take good care of your mobile phone~

3. Little cute, this is a tempered film for mobile phones, full screen coverage, explosion-proof and drop-proof, strong anti-fingerprint, let you Stay away from screen oil and dirt, and use the touch more smoothly~

4. Dear, the film you are looking at is a high-definition and high-transparency glass tempered film, which is upgraded to be strong anti-fingerprint, anti-scratch and wear-resistant, explosion-proof and anti-fall, truly Zhengdi can protect your mobile phone, so place your order quickly~Early purchase and early delivery!

About the categories of mobile phone charging cables:

1. This data cable supports fast charging, and is supported by Apple models 5 and above! 15W is very popular. If you like it, snap it up if you like it~

2. This popular three-in-one wireless charger has 22W high power and does not get hot when charging. It is an exclusive watch upgrade-free module on the market and comes with Soft light night light, thin and foldable, comes with a fast charging cable, 1-year warranty, and can be charged with one device!

3. Dear, could you please tell me, do you need a data cable or a charging set? The customer service is here to recommend suitable products for you to buy~

4. Hi~ Dear, this data cable is currently the best-selling model in our store. I have to say that you are really discerning~ Made of TPE environmentally friendly material, wide noodle body, suitable for Micro USB models ~ lengths are 0.2, 1, 1.5, and 2 meters to meet the needs of different occasions ~

Collect and purchase:

1. Tell you secretly! You have a gift package waiting to be collected~ Add this link to your collection and place an order to enjoy priority delivery. Join the store membership and you can also receive member-exclusive gift shopping coupons~

2. If you like it, don’t hesitate, take pictures first and arrange delivery first~ You can add to your collection and then place an order. If you take a screenshot and send it to our customer service, you can make a note to give us a small gift!

3. Dear, I don’t know what you are thinking about now. The model you are inquiring about is our best-selling model.

If you add to your collection now and place an order, please contact me and you can make a note for priority delivery~

Dear, you can pay attention to our store or add your favorite products to your shopping cart, so that you can buy at any time Oh~ If you have any questions, the customer service girl is willing to help you~

Delivery time:

1. Dear, the product will be shipped within 48 hours after the order is successfully placed! Please wait patiently~Thank you~

2. Dear, under normal circumstances, orders placed before 16:00 will be shipped on the same day, orders placed after 16:00 will be shipped the next day, just place an order if you like it~

3. Dear, now we will send them out in order of order. Warm reminder, please place an order and leave a message with the model number. If you haven’t sent the phone model to the customer service for notes, or if you haven’t chosen a model yourself, we will randomly send you a model number! ! So be sure to leave a message or contact customer service after taking the photo! !

4. Dear, under normal circumstances, orders placed before 19:00 will be shipped on the same day, orders placed after 19:00 will be shipped the next day, just place an order if you like it~

5. Dear, by default we ship by YTO and ZTO Express. Except for Tibet and Xinjiang, other areas can deliver~

Express delivery options:

1. Dear by default, we ship by default Yuantong and Zhongtong Express can deliver goods to other regions except Tibet and Xinjiang~

2. Dear, please take a photo of our store’s default Zhongtong Express. You need Yunda. The postal service can contact here after placing an order. Customer service note: The postal service needs to pay 5 yuan for the price difference~ In addition, Qinghai, Tibet, Inner Mongolia, Xinjiang, and Ningxia need to pay 15 yuan for shipping fee.

3. This is shipped from Dongguan, Guangdong. By default, there are four express delivery options: Fajitu, ZTO, STO, and Postal Express. The warehouse will allocate different express delivery according to different regions. It will be delivered to you on time. If you need to specify the express delivery, please contact me for remarks after placing the order and paying!

4. By default, ZTO Express is shipped from multiple warehouses in Guangdong. They are shipped from epidemic-free areas and will be disinfected before shipment. Place your order with confidence!

Use the auction and payment:

1. Do you have any questions? Dear, my little girl is here to answer your questions at any time~

2. Dear~ I know you are still hesitating in many stores, but I believe you will not go wrong when choosing the products from our store! I have applied for a coupon for you. Do you need it? Text 666 to have me send you a coupon!

3. Dear, if you like it, place an order as soon as possible! There are several other models that are also good. Do you want to take a look at them?

4. The price of the event is really very favorable now. If you like it, take a photo~ If you have any questions, you can contact me!

5. After you take the photo, you can tell me and I will check the model for you~ The sooner you take the photo, the sooner you receive it, the sooner you can use it~

Service guarantee:

1. Dear, you will receive a one-year warranty when you place an order. If it breaks, you can get a new one with free shipping. The 10-year brand service guarantee gives you worry-free after-sales service~

2. We support 7 days There is no reason to return or exchange the goods, and it also supports a seven-day guarantee service. If the stickers are damaged, poorly posted, damaged, or have broken edges, contact us for verification and you can directly reissue or refund. You can buy with confidence~

3 .Our products and services are good, and the after-sales guarantee is also very complete and considerate. Trust me~~

4. Dear, we have dedicated staff to carefully check before shipping in the warehouse. Yes, if you still have quality problems after receiving the goods, you can contact us for a return or exchange~ Dear, don’t hesitate~ Place your order immediately if you like!

5. Our products have passed the quality inspection before being shipped, and the quality is guaranteed to be worry-free after sales. Feel free to take photos of your kiss here~