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What should I pay attention to as a full-time tour guide? Solve? Thank you!
Hello, I am a tour guide by profession. I have 6 years of working experience now, and I think I need to pay attention to the following points in this work. But that's just my opinion. We can continue to discuss what we don't trust! 1. Pay attention to your image. 1. Be sure to pay attention to your clothes when you are in the group, because the guests don't know you, and the first impression is very important! If you have a good impression, it will be easy to communicate in the future. Don't dress too fancy, that means you are too rich. Do you think you dress better than the guests? 3. Dressing should not be too casual, and formal clothes or sportswear are better. Second, service Because tour guides belong to the service industry, in my opinion, there are two kinds of services, one is on-board service and the other is off-board service. Under the car, it is mainly your explanation. Under the car, it is mainly your personal service and communication. The last thing I like is to talk endlessly and not give feedback to the guests. You can think from another angle. If you go to the tour guide and talk nonstop, you will be bored, so don't try to interject some jokes and let the guests have a rest. I think the best explanation time is 3. About 0 minutes, because the guests are relaxing in the tour, not coming to listen to your lecture, talk more about folk customs, and the excellent tour guide explanation that the guests want to know =7% tour guide words +38% pronunciation and intonation +55% facial expression, so your expression is also very important. You must be kind and modest. In short, as a tour guide, we should pay attention to communication with other tour guides and drivers. Because they are on your side, your effective communication will get what you want to hear and experience. Because after all, I don't know which city you are from, and every city has a different way of traveling. You should coax your guide driver, because he will cooperate with your work, or you will be in trouble. Also, the person in charge of the bus and the whole escort should pay attention to what they care about and what you say. Pay attention to what you say. You can't talk nonsense according to your own wishes. I hope I have made my meaning clear. This is my opinion. I smiled. I hope you can use it a little, but I can't remember the rest for the time being. It's a little messy. Just have a look, hehe.
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