Social etiquette and eloquence

Social etiquette and eloquence 1 1, remember to greet each other.

When friends who haven't seen you for a long time meet again, be sure to ask them about their recent situation, how they are doing, what problems they have encountered, and so on. This will make people feel that you still care about him, and the friendship between friends will continue.

2. Pronunciation standard

When giving a speech, the speaker must have a standard pronunciation to achieve the expected effect. Many times, because of poor pronunciation, even the speaker will meet the laughter of the audience. Wrong pronunciation often leads to misunderstanding of the information to be conveyed. If your pronunciation needs to be improved, don't be shy to ask for help. We need to correct our pronunciation to ensure the effectiveness of communication.

3. Increase your vocabulary.

Communication skills include constantly updating your vocabulary. Many times in public, due to improper use of words, I finally have to face embarrassment. This is like building a house without laying a good foundation, which will only lead to the collapse of the house. Learning new words is a valuable way to improve your communication skills. It can not only improve your oral expression ability, but also help you communicate better. One-stop narration can help you express your ideas successfully and attract the attention of the audience effectively.

4. Speak your mind

When the information is conveyed, most people will be ashamed to express their ideas for fear of not meeting the expectations of society. People tend to keep their ideas in conversation. The main purpose of effective communication is to express your ideas in a specific environment.

Step 5 be considerate of each other

To put it bluntly, you can think of each other, and don't just think about yourself without considering others when you meet something. People who can think of others will always make people feel dependent and feel that this friend can communicate. Of course, this is mutual, and you can't just think about others and hurt yourself.

6. Be good at listening

Communication is not a one-way process. Listening is as important as speaking. In fact, most communication experts believe that the ideal communicator listens more and talks less. Talking can relieve the troubles of interpersonal relationships, which sounds exciting, but sometimes you can succeed just by listening. It can not only enrich your communication experience, but also get more compliments from others.

7. Read more self-study books.

Self-study books are the perfect guide to improving specific skills. Communication experts translate their experience into words to help lucky people learn communication skills. In a large number of books to choose from, we can imitate these methods mentioned in the book to improve our communicative competence. These step-by-step instructions can help us deeply understand the concept of communication in a short time and improve our communication ability.

8. Understand the nuances of communication.

Communication is no longer limited to oral communication, but has become an effective way to communicate with people. There are many factors that interfere with and distort the transmission of information, and the content and meaning of information are often misunderstood in the process of communication. Understanding this subtle difference will make you more aware of the necessity of self-improvement.

9. Touch the other person's arm

In conversation, putting your hand on the other person's arm can help you build a subtle tacit understanding! Touching satisfies the good wishes of both sides for physical contact, and you will find that your emotions are peaceful. Soon you will find that this small move has brought you incredible benefits: in the face of your request, others will no longer say no without mercy! The more body language, the better, but also pay attention to discretion. It's strange for people you don't know to get too close.

10, simple smile

Friends haven't seen each other for a long time, so keep smiling, give people a kind feeling, and make friends feel very welcome in each other's hearts. A simple smile can solve it!

1 1, smile

Don't smile just because you are in a good mood. Studies have proved that pretending to smile is actually a psychological fake action, and just smiling will make you happier. Of course, the premise is that you didn't feel bad. When we smile, the brain will send us a message: I am very happy. Then our bodies will relax. And when we smile at others, they will feel more comfortable and most people will smile back. This virtuous circle will really make us happier.

12, be humorous.

We often find that people who love to joke and tell jokes are always the core of life, always loved by many people, and people are willing to be close to them. This also shows that humor is a good medicine in the process of interpersonal communication.

13, stand closer.

When chatting with friends and relatives or even traveling, we are used to keeping our own safe distance from others at any time. Everyone's safe distance is determined by personal experience, cultural background, family environment and even professional habits. Distance is different, but it does not always produce beauty. Sometimes it is this distance that is the chief culprit of the estrangement between you and your friends. Next time you talk to your friends, come closer bravely, and you will find that standing closer will bring your hearts closer.

14, keep eye contact.

Every speaker thinks that the best way to attract the audience is to keep eye contact with them. Looking at the other person's eyes when talking often attracts their vacillating attention to the conversation. If you want to improve your communication skills and attract your audience's attention, remember to look him in the eye when you speak. Eye contact can make the speaker's attention invisible. Without eye contact, verbal communication is even completely useless.

15, articulate

Some people's pronunciation always confuses the listener. This is very important in communication, so we should pay attention to it. Clear pronunciation will make the information more effective. This requires not only a deep understanding of oral pronunciation, but also efforts to improve pronunciation defects.

Social Etiquette and Eloquence 2 (1) In order to create a good communication image, you must pay attention to your manners, so you must pay attention to your behavior. Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude.

Be polite to others, be natural and graceful, observe the general etiquette of advancing and retreating, and try to avoid all kinds of impolite and uncivilized habits.

(2) When visiting the customer's office or home, ring the doorbell or gently knock on the door before entering the door, and then stand at the door and wait. Social etiquette and eloquence training Communication eloquence Don't ring the doorbell or knock on the door for too long. Don't enter the room without the owner's permission or permission.

(3) Behavior in front of customers

☆ When meeting customers, you should nod and smile as a gift. If you don't make an appointment in advance, you should apologize to the customer first and then explain your purpose. At the same time, take the initiative to greet or nod to everyone present.

☆ In a customer's home, you can't come uninvited. Even if you are familiar with it, don't tamper with the things on the customer's desk, let alone play with the customer's business card, and don't tamper with the books, flowers and other furnishings in the room.

☆ It is not easy to sit down by yourself before others (hosts) sit down. Sit up straight, lean forward slightly and don't cross your legs.

☆ Talk to customers with a positive attitude and a gentle tone. When the customer speaks, listen carefully and answer with "yes" first. Keep your eyes on each other and pay constant attention to each other's expressions.

☆ When standing, keep your upper body stable, put your hands on your sides, don't be stingy with your back, don't put your hands on your chest, and don't lean sideways. When the host gets up or leaves the table, he should stand up at the same time. When you meet a customer for the first time or leave, you are humble, unhurried, well-behaved and polite.

☆ We should form good habits and overcome all kinds of indecent behaviors. Don't blow your nose, pick your ears, pick your teeth, get a manicure, yawn, cough or sneeze in front of customers. There is nothing you can do. Cover your mouth and nose with your hands, face sideways, try not to be present, and don't throw scraps of paper. Although these are some details, together they form the overall impression of your customers.

It should be noted that putting on makeup in front of people is a female habit that men hate most. At this point, the practice has been relaxed. After eating in the restaurant, people can see lipstick and powder, and no one will make a fuss. However, that's all, not too much. Social etiquette and eloquence training When you need to comb your hair, polish your nails, apply lipstick and makeup, or apply lipstick with a brush, please go to the dressing room or bathroom. Dressing up in front of people is a habit that women hate most. Similarly, the behavior of tidying hair, clothes and looking in the mirror in front of people should be restrained as much as possible.

First, you must shake hands with your right hand. If you can't extend your right hand when doing a job, you should explain it to the other party in particular, or you can nod your head and spread your hands to apologize and get the other party's understanding. Wash your hands immediately and be hospitable. If you wear gloves, take them off, put them away or hold them in your hand, and then shake hands with each other; Never wear gloves to shake hands with each other, and don't take off your gloves casually, which will make them understand. The requirements for women can be relaxed. If a woman takes off her gloves, it shows that she has special respect for you, but a woman should take off her gloves for the elderly.

Second, pay attention to the order of shaking hands. When shaking hands, who should reach out first? Older people reach out to younger people, women reach out to men, and teachers reach out to students first. If two couples meet, first women greet each other, then men greet each other's wives, and finally men greet each other. When visiting, the host usually reaches out first, and when saying goodbye, the guest reaches out first to signal the other party to stay.

Third, the hands reaching out to each other should be clean. Your hand to the other side should be clean. If you extend a dirty hand to the other party, the other party will definitely wander between holding it well and not holding it well, and the other party will definitely leave a bad impression in this embarrassment. If your hands are swearing, you should wash them immediately before shaking hands. If the other person's hands are doing dirty work, you should greet each other in a different way with understanding.

Fourth, shake hands warmly. Shake hands warmly, smile, look each other in the eye, and greet each other when shaking hands according to different occasions. If you casually extend an unenthusiastic hand to everyone and look around when shaking hands, your impression of each other is self-evident. Social Etiquette and Eloquence Training Communication Eloquence If you extend a warm hand, you will convey a warm current to the other party, and then a friendship will come into being at the moment of shaking hands. If the other person has reached out his hand, but you don't reach out and shake hands, it is not only rude, but also makes it difficult for you to achieve social goals.

Fifth, we should respect each other when shaking hands. Shaking hands is the best opportunity for you to show your respect to each other. You should make full use of it. In this way, when shaking hands, the body can lean forward slightly to show respect; The intensity should be appropriate, it should last for a short time, and the shortest time should be limited to the camera can take this shot. Don't be dizzy, just grasp the surface; Shake hands comprehensively, don't just grab the tip and slip away.

Social Etiquette and Eloquence 3 In social situations, language, as a basic tool of interpersonal communication, also constitutes an important part of social etiquette in interpersonal communication. Civilized, polite, humorous, appropriate words, appropriate tone, appropriate weight and other social etiquette terms can often get the favor of others. The basic skills of social eloquence are manifested in three principles: timeliness, moderation and moderation;

timeliness

Say it when it is time to say it, and stop when it is time to stop. But some people don't say what they should say in social circles, and they don't say hello in time when they meet; It's not as good as saying goodbye when breaking up; Do not apologize in time when rude; Failing to answer questions in time; Did not answer for help in time ...

Instead, some people should stop. They nagged about their misfortunes in a lively and festive atmosphere; Laugh and joke when others are sad; When the master is in a restless mood, he still gushes and makes macro comments; A detailed discussion on the "Road News" of the home for the elderly ... Such people are obviously unpopular.

Moderate principle

Moderate speech is also one of the basic skills of social eloquence. Moderation refers to both the amount of speech and the volume of speech. It should be pointed out that it is not always wise to say less in moderation, let alone an old monk who never stops talking. Whether it is appropriate or not depends on whether he has achieved the purpose of speaking.

Proper social eloquence does not exclude the necessary repetition to achieve the purpose of speaking, but refers to speaking more and talking less according to different objects, environments and time. Some people introduce themselves at length, saying that they haven't stopped for half an hour and criticize endlessly ... This will not only affect the effect of speaking, but also affect their social image.

The right amount of social eloquence also includes the right to speak. Speak loudly in public and talk moderately in private interviews. If it is a conversation between close friends and lovers, whispering can show a special intimacy and kinship, giving people a sense of intimacy. These are all things that should be mastered when talking to people in social situations.

Moderate principle

Moderation of social eloquence mainly refers to grasping the depth of speech according to different objects, grasping the appropriateness of speech according to different occasions, and grasping the discretion of speech according to one's own identity.

Secondly, the body language should be just right. Pay attention to avoid lowering your head, not looking directly at each other, and speaking with a little uncomfortable voice. This will prevent the other party from thinking that you have no confidence and can't make up your mind. Speak in a clear tone.

Never use language that causes you to break up. If you are worried about this situation, you can directly ask the other person which way you want to express it; You can know each other's personality in advance; You can ask the other person for your address, which is better than apologizing afterwards.

Social etiquette and eloquence. cold-treat

In some less serious and relaxed occasions, a harmonious and distinctive conversation atmosphere can be created between freely combined speakers. At this time, the unreasonable interruption of a third party is not only inappropriate, but also unpopular. The handling of a director of a provincial government can give us useful enlightenment: at a friend's dinner on the weekend, the director met an old friend from middle school and sat down together to chat about the feelings of parting and the present situation. But at this moment, another guest came in and asked the director a few questions like a household registration, which made both sides who were talking about speculation very unhappy. So, the director took out a business card from his pocket, smiled and handed it to the interjector, then threw him aside and continued their conversation. The interjector realized that it was really boring to interrupt any longer and went to find a new conversation partner. Of course, there are the identity and personality of the object being treated coldly, the ways and methods of cold treatment, etc. It must also be considered in the cold treatment process. Otherwise, blind and simple indifference may also have some counterproductive negative effects.

Second, situational cues

In the face of unprovoked interruption, the speaker who is forced to interrupt sometimes feels that he is looking for something to stop it, which seems to be out of communication. How can we have it both ways? Using body language to hint is an effective method. The manager of a company went to the provincial capital wholesale station to discuss related business. Shortly after the topic started, the supply and marketing section chief of the same company inquired about one of his classmates whom he hadn't seen for years. Out of politeness, the other party failed to cope, but he was too poor to ask. In order to prevent this worthless interruption, the manager used an exaggerated posture: raise, straighten and retract the hand with the watch to his chest, then raise it to the level of his chin and look at the time. Seeing this kind of action, the section chief of supply and marketing immediately understood the manager's meaning, and quickly stopped interrupting and let the conversation get back to the point. There are many kinds of posture language, such as: borrowing the action paused by the basketball referee, reminding with eyes, suggesting with bored expressions and so on. As long as it is used properly, it can achieve good results.

Third, stop politely.

If you don't stop interrupting the speaker's topic, he may interrupt endlessly, resulting in usurping the role of the host. In order to take care of the face and mood of the inserter, you can't stop it clearly, but you can only intervene in a euphemistic tone to make the other party realize that the inserted words are out of date and consciously stop the conversation, so as to achieve the ideal effect. A principal conveyed the meeting spirit of his superiors at the meeting of middle-level cadres in the school. When talking about strengthening the construction of spiritual civilization on campus, a director interrupted him and talked about the uncivilized phenomenon among his classmates. The headmaster, who had to stop halfway because of his interruption, had to say to him, "Let's discuss these questions next time!" " This treatment can not only make the inserter stop interrupting actively, but also help the inserter get out of the embarrassing situation of paying attention to him and accusing him on many occasions.

Fourth, after-the-fact training.

On some occasions, for some interviewers, everyone present knows that he should not interrupt, and the content of his interruption is wrong. In order to consider the actual communication effect, it is not appropriate to take some corresponding measures on the spot in front of everyone, so we can only make careful adjustments later. In the class of a middle school, the class teacher spoke at the class meeting, asking students to pay attention to hygiene and listing some typical unsanitary phenomena. At this time, a classmate with strong self-esteem immediately interjected: "There are still many students who don't wash their hands in the toilet." Cause the whole class to burst into laughter. In order to consider the educational effect of this classmate, the class teacher took the method of ignoring it, and later found the interjector, explained to him the disadvantages of interrupting casually in meetings and public places, and taught him to think twice before you speak, so as to avoid making jokes, which received good educational results.