Joke Collection Website - Cold jokes - What should customers do if they buy too much food and make trouble without reason?
What should customers do if they buy too much food and make trouble without reason?
1, calmly respond: staff who buy more food should calmly respond to customers' emotions, and don't be too excited or rude to avoid further deterioration.
2. Listen and explain: the staff who buy more food should listen carefully to customers' complaints and opinions, explain to customers in time and put forward reasonable solutions.
3. Adhere to the principle: In the process of solving problems, employees who buy more food should adhere to the principle, do not violate the company's regulations or laws and regulations, and safeguard the company's image and interests.
4. Moderate concession: If the customer's complaints are reasonable, the staff who buy more food can make moderate concessions and give customers some compensation or concessions to ease customer's emotions and maintain customer relations.
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