Seven communication skills and strategies in dealing with the boss

Seven communication skills and strategies in dealing with the boss

Are you a professional communicator? Will your boss ask you some tough questions that you can't answer? Did you miss many opportunities because of the lack of effective communication? If you don't master the art of effective communication in the workplace, you will be embarrassed on many occasions.

So how can the big bosses in the workplace behave in this game to avoid letting their empty hearts not damage their bulging wallets? More importantly, how should we deal with the same problem? MH's professional experts, now for you to decipher the seven strategies of big names to deal with difficult problems:

Strategy 1: Anti-customer first

Of course, with our mediocre judgment and lack of experience, we can't answer the boss's problem directly. At this time, you should throw this difficult problem back to him and make him realize the difficulty of this problem.

For example, you can answer: I'm afraid I can't put my views on the table without sufficient relevant market data. Can you provide me with these data now?

If your boss doesn't make things difficult for you on purpose, he is definitely not ready. Throwing this difficult problem to him will take him to the next step.

Deal with a man as he deals with you, and block the problem back, that is, buy time to solve this problem and leave the impression that this person is very capable. Of course, when using this strategy, we must be confident and firm.

Strategy 2: Ask the boss.

Yes, the boss has a difficult problem to make things difficult for you, but you should know that such a difficult problem is usually a subjective problem, which is put forward from the boss's standpoint and then sought personal views and opinions. In this way, you can ask this question in a clever rhetorical way, and no one can see your guilty conscience.

For example, I think the question you asked depends largely on the company's cost control methods and your confidence in the market. So what do you think of these problems?

In this case, a question becomes a series of difficult questions and is returned to its questioner. When it comes to the company's business model, only your boss can answer, but he may also be the most uncertain. Extending the boss's questions to the boss is like badminton crossing the net at a low speed and being hit back at 40 times the speed. Not only can you make the boss withdraw his difficulties, but you can also make him think that you are professional enough.

Strategy 3: Transfer problem

It draws people's attention to another topic, which is a strategy to change the topic that even laymen know. This is harder than it looks. If you want to learn this method, you can see how the brokers of famous entertainment companies answered at the press conference. They are experts in this field. Similarly, without this skill, businessmen and politicians will not succeed. They only answer the questions he knows and wants to answer.

To do this, first of all, you should react quickly, catch the ball quickly and transfer immediately. Because a little hesitation will make people see your intentions. Secondly, you need to know which questions in the meeting room can arouse people's appetite. The safer theme is another hot project of the company and some problems that need to be solved urgently.

After grasping this principle, you can easily answer the boss's difficult question: this question you raised is really important, but I think we should focus on our current publicity strategy at present, which is more urgent, isn't it?

Strategy 4: Find a scapegoat.

If the boss asks about things, not people, it is often an effective strategy to push the problem to colleagues. Because the boss cares about the answer to the question, not the person who answers the question.

You can answer: I think your method sounds feasible. But without the participation of the promotion department, I'm afraid it's difficult for the marketing department to adopt your method. So I suggest listening to my colleagues in the promotion department first.

This strategy can be used in the case of several people participating in the meeting, or in the case of one-on-one. In fact, there is more than one person involved in any important problem. Just simply deal with it and then push the problem to another person. Although it is not moral behavior to drag colleagues into the water, it is a very useful emergency evacuation measure in this life-and-death situation.

Strategy 5: Play with treasures to take refuge

At any time, people will never refuse humor, which is even more necessary in such a boring meeting occasion. Therefore, telling a joke or playing tricks can solve the embarrassment of not answering the boss's problem. This is especially useful when you are usually a funny and talkative person in the company. Because everyone is used to your jokes. Including the boss, will laugh at a clown like you.

You can start like this: Hehe, your question reminds me of a joke ... then you can tell your funniest joke, and the effect must be wonderful, so that everyone present can laugh the best. If you accidentally tell a cold joke, the ending will be even worse than now. When your jokes cause laughter, no one will notice what your jokes have to do with the questions raised by the boss.

Those who are not funny can watch stand-up comedy and learn how comedians make the audience boo. Remember, you can always please the audience by teasing yourself: "I really want to discuss this problem with you, but I'm sorry, I think I'll come again in those days of each month." I mean, I have hemorrhoids again, and I have to stand up and exercise. " Are you coming first? "

But when you use this trick, you should consider the occasion. Meetings suitable for your own department or small-scale company meetings. Don't risk a plenary meeting attended by hundreds of people.

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