How to complain about 12306 online train ticket booking system?

Complaints can be made in the following ways:

1, enter 12306 official website;

2. Under the homepage, click "Customer Service Email";

3. There will be complaint mailboxes for passengers, freight and luggage under the page.

Method 2: Call the customer service hotline 12306 directly to complain.

Method 3: 12306 official website, click "Telephone of Railway Customer Service Center" to find all relevant telephones.