Communication in 10 seconds only takes 10 seconds to improve your communication skills.

There is such a fable: a tiger and a leopard suddenly fought until they both lost, and when each had only one breath left, the leopard said, "If you don't take my territory, neither of us will die." The tiger said, "I'm just looking for my little tiger." I never wanted to occupy your territory. I thought you were going to attack me, so I hit you. "

In Tiger and Leopard, we can easily see that there will be war without communication. But in life, even if there is communication, I don't know why we quarrel in a ditch. Even fight like tigers and leopards, or end the communication directly with silence.

Why is there such a problem in communication? There are two reasons:

First, because of our emotions, in communication, the content will be controlled by emotions, and the emotions are wrong, and the content is thousands of miles away, especially in Chinese. The change of intonation may determine the effect of communication;

Second, because of our self-awareness, all ineffective communication is rooted in ourselves, and we pay too much attention to our own needs and ignore each other's needs. This communication is called self-satisfaction.

However, in such a state, it is impossible to solve the problem through communication, and even it will end in discord, and both sides will lose. So how to communicate effectively? The book 10 second communication tells us that effective communication is not to convince the other party, but to meet the other party's needs and achieve the same goal through communication.

Mariko Araki, the author of 10 second communication, is a TV worker. By chance, when she was reciting the manuscript, it fell to the ground. Then she recited and picked up the manuscript on the ground. When she picked up the fourth picture, she found that she had memorized all the manuscripts in 10 seconds.

So he began to study the communication mode of 10 second, and finally the whole station used this communication mode of 10 second, which improved the communication efficiency several times whether it was communication, hosting or interview. So the author named the book 10 second communication, and now most TV hosts have been using 10 second communication skills.

Let's summarize the core content of "10 second communication" into 9 skills, hoping to inspire you.

Think from the bottom up, but start with the most important thing.

Most people like to talk about the cause and the result. I'm sure you'll feel something, because you want the other person to know all the processes. But we overlooked the most important point. In the process of communication, the other party always cares about the process, not the result.

Imagine if someone returned something to you. Tell it from beginning to end, will it be a little anxious?

Therefore, to communicate effectively, we must first talk about the key points, that is, the results, and then expand the reasons. In short, if people's interest cannot be aroused, the communication effect will be reduced by half.

The root of all contradictions in communication comes from ignoring each other's needs.

Have you ever seen two people quarreling, neither of them listens to the other, and both of them are talking at the same time? Why is this happening? The main reason is that we are all eager to let each other meet their own needs first. If the other party doesn't satisfy them, it will trigger our emotions.

In communication, the chief culprit leading to ineffective communication is emotion. A person is in an emotional state and has no thinking ability. Therefore, at any time, don't negotiate with others or make major decisions in an emotional situation.

In order to achieve effective communication, we must pay attention to each other and understand what their needs are. Satisfy each other, then satisfy each other, and then guide each other to satisfy themselves.

Remember what Laozi said: Giving is more powerful than taking? Because you give it to others first, others will feel guilty and owe you a favor, so when you ask for it again, the probability that the other party will satisfy you will be much greater.

Capture the most important key information with 10 seconds and 50 words.

People are naturally sensitive to what can be visualized. For example, you say that my salary is very high, with an annual salary of 2 million, which gives people a completely different concept.

Why do TV hosts have such precise expressions? The reason is that the 50 words of 10 second are basically composed of numbers, keywords and short sentences, which makes you sound concise.

But not everyone can make the beginning simple, so what can be done? The only way is to contact, such as a 50-word self-introduction, or one thing, which can effectively improve your expression ability.

Talking about Kan Kan is not a natural skill, but a thorough preparation in advance.

I was curious why someone came on stage to introduce themselves so smoothly and vividly. After reading this book, I realized that there is a template for self-introduction. Just like 10 second communication, it has its own communication template. That is, title+main points+reasons+examples+summary. ?

Then how do we use this 10 second communication template? The only way is to use different topics and practice according to the template, within 50 words.

The material library is the ceiling of articles and communication.

Everyone who writes knows whether the article is good or not, and a large part of the reason comes from the accumulation of material library. Therefore, we often say that what kind of material library there is, there will be what kind of articles, and the source of material library determines the height of an article.

In fact, communication is the same. When we see others talking about Kan Kan, we admire others' eloquence, but we don't know that eloquence is not innate, but accumulated in peacetime. Some people may wonder that communication also needs to accumulate material? Maybe, for example, you will understand.

People who can tell jokes, why can he tell so many jokes? If you ask him, he will tell you that he has memorized all the jokes that can make him laugh, which will be used as the material for telling jokes in the future.

Whether in life or in the workplace, if you think about it carefully, the scenes we face are actually divided into several categories, such as friends, colleagues, bosses, family members and so on. We accumulate different materials according to different occasions, and we will not have nothing to say when communicating.

How to make others listen to you attentively? This is an appropriate pause, not a chatter.

In 2007, at the Apple mobile phone conference, Jobs began his speech. He paused first, and then said, "Two and a half years of waiting is for today."

If you were one of them, would you be curious? It's not just a trick to get attention. On the contrary, a proper pause will increase their attention. What will others think? Why did he stop talking? Does he have anything important to say? This is the thinking of most people, so pause is very important in communication.

If the first three sentences can't attract each other, the communication will be over before it starts.

Don't expect others to listen to you forever. If the first three sentences can't get the other person's attention, then it's hard for you to get the other person's interest in the conversation later. This is the beginning of most ineffective communication.

One has been talking, the other has been wandering, saying that the population is flying, and the people who listen are flying everywhere, but they are all on hold. This is the etiquette of China people, and we like to save face for others.

The effective communication method is to tell the important information and turning points in the first three sentences, so that the other party can feel the meaning and purpose of this communication.

When people are nervous, blood flows to their limbs, so our brains will be blank. How to deal with this situation? The only way is to use the image memory method to prepare several sets of communication schemes in the form of stories, so that the brain can think of things that are easy to remember when it is nervous.

Then why are images easy for us to remember? Because the number of pictures stored in people's right brain is 654.38+00,000 times that of the left brain, we may be able to tell the story of the movies we saw a few years ago.

Then, on important occasions, in addition to doing communication exercises in advance, we also need to put the main content to be communicated in the right brain in the form of images combined with stories within 10 seconds, which is equal to the double insurance of words and pictures.

There is no genius in the world, only ten times as much effort as the unknown behind it.

The genius in this world may be that some people are born with higher intelligence than others, but that is only a natural advantage. Without the efforts made the day after tomorrow, they will not be much better than ordinary people.

There is a saying that smart people are sticking to it in stupid ways, and most of all success is not just because of ability, but because of ten times the unknown efforts behind success.

This is the key to improve communication skills. If you don't practice hard, you will know that no amount of methods can improve.

In the workplace, do you know how big the gap between 3K's monthly salary and 3W's? Some people may say it's ability, or IQ and diligence, etc. But these are not the main factors. The main reason for the gap between them is communication ability.

Rockefeller, the oil king, once said, "If interpersonal skills are the same commodity as sugar or coffee, I am willing to pay a price more precious than anything in the world."

It is undeniable that communication ability plays an important role in life and work, and each of us should spend energy to improve this ability.