What refusal measures can be taken in the face of compulsory consumption of tour guides?

Yunnan tour guide! I learned it many years ago. As soon as I got on the bus, pua spit it out from the guide's mouth, telling you that silverware is good, medicine is good, cultural relics are good, and Thangka is good, and then I began to fall asleep. ...

1. What should I do if I encounter an unscrupulous shopping group?

Don't be afraid, don't panic, the problem is not big!

Psychological construction, correct mentality, the motive source of shopping is demand. Without demand, you don't have to pay attention to what tour guides and shopping guides say. Legal travel, as evidenced by the contract, is at your own expense. Both tour guides and shopping guides serve themselves, taking themselves as the center, not the tour guide as the center, and being led by him. The tour guide is so kind to me that I can share snacks and drinks with him, but I don't have to repay him with shopping.

When shopping, I play with my mobile phone, go to the toilet, say that I feel dizzy and uncomfortable, sit down and have a rest, pretend to make a phone call, pretend that there is something at home, which makes me angry and makes the shopping guide afraid to approach.

If a tour guide asks a tourist to sign and agree to consume, he shall refuse to sign and ask the tour guide to stop infringing on the rights and interests of tourists.

If the tour guide says something strange, such as not buying or letting go, you must keep calm and avoid confrontation, so as to avoid embarrassing situations such as being driven off by tourists. Conditional video, photo, keep the notes and transfer records left by compulsory shopping and price increase. These evidences will help you to use in subsequent claims and appeals, so please remember to keep them!

If you can't decide the problem, you can complain to the local tourism management department, and remember these two telephones: the national tourism service hotline 1230 1, and the consumer complaint hotline 123 15 for help and solutions.

If you still can't solve it, you can consult a professional lawyer and defend your rights through judicial channels. Or promptly report to the local tourism authorities (that is, the Cultural Tourism Bureau where the travel agency is located) and ask the travel agency to return the illegal income. The "black hotel" was fined and its business license was revoked. The evidence that you are allowed to keep above will help you to use it in subsequent claims and appeals. Remember to keep it well!

Second, knowing these little knowledge will make you confident!

1. Travel agencies must obtain the Travel Agency Business License, and inbound and outbound tourism and border tourism also need the International Travel Agency Business License.

Many travel agencies that take orders online actually don't have licenses, and even fewer get international travel licenses. If you report to the local cultural tourism bureau, the travel society will be fined 1 10,000 yuan to100,000 yuan.

Even if you take orders online, the travel agency must sign a travel contract with you. If you don't sign it, report it to the local cultural tourism bureau, and the travel society will be fined more than 20,000 yuan and 6,543,800 yuan.

3. If the promised hotels, vehicles and services are not fulfilled, you can not only go to court to claim damages, but also report to the local cultural tourism bureau, and the travel society will be fined from 5,000 yuan to 50,000 yuan.

4. If there is false propaganda in the previous advertisement itself, you can also ask the local market supervision administration to punish the travel agency.

5. If the tour guide of the travel agency doesn't have a tour guide card, he will be fined 1000 yuan or more 1 10,000 yuan or less if he reports to the local cultural tourism bureau.

6. Tour guides and tour leaders whose tour guide cards have been revoked shall not apply for tour guide cards again within three years, nor shall they engage in tourism business.

Third, if you want to avoid similar situations, it is actually very simple:

1, see the introduction of the main travel title.

Shopping group: describe and publicize the words "luxury tour, quality tour, top 0 sales volume, no compulsory consumption".

Pure play group: labels and words that describe and promote "pure play, no shopping, no shopping, no shopping".

Tisp: Traveling to travel itinerary, as an annex to the contract, has legal benefits, and the travel agency will not make false propaganda on it, otherwise it will be fined.

2. Look at the specific route on the travel itinerary.

Shopping group: there will be descriptions or omissions of some unknown attractions such as "National Handicraft Experience Hall, Bai Culture Experience Hall and National Treasure Hall" during the trip; Tourists think it is a scenic spot, but it is actually a shopping store.

Pure play group: the descriptions of scenic spots are well-known and can be found, and there is no introduction of similar shopping attractions.

Tisp: As long as there are shopping instructions in the travel itinerary and the tourists themselves don't understand them, it won't be considered as a violation by the travel agency, so the sisters need to study and identify them themselves, otherwise they will easily get into the pit.

3. Look at the daily itinerary description

Shopping group: I don't know when each scenic spot will go. There will be hidden shopping places in the itinerary description, such as afternoon tea, which is actually selling tea.

Pure play group: will write clearly how long and how to play each scenic spot. The connection is very smooth, and there is no need to shop in the middle.

Tisp: If you don't know the sightseeing time of the scenic spot, the tour guide will cut down the sightseeing time indefinitely and put all the saved time in the shopping shop. Anyway, the travel itinerary does not specify how long to play, and the complaints of tourists cannot be established.

4. Look at the hotel arrangements

Shopping group: there are many alternative hotels in each city, which will be marked with hotels of the same level; The price gap between different hotels is relatively large (check hotel names online, see hotel pictures and comments); The actual hotel is far from the publicity hotel.

Pure play group: different price trips have different hotel quality standards. The drill level corresponding to the hotel name searched in the last trip is up to standard, and the prices of alternative hotels are not much different, so the quality can be guaranteed.

5. See if the expenses are counted.

Shopping group: the fee only includes bus and restaurant tickets, hotel guides and other fees; Expenses are not included or self-funded items will not be clearly reflected, such as Gu Wei Lashihai cycling and accident insurance. The contract of landing visa will be charged to the sisters again.

Pure play group: it will be clear whether the fee includes some donated self-funded projects; If expenses are not included, it is also necessary to specify the self-funded items that are not included and the items that may be spent.