What should be the future development direction of auto insurance survey claims?

Automobile structure and automobile insurance clauses (compulsory insurance, commercial insurance).

Terminology and automobile construction are the most basic knowledge. As a claim adjuster, you will be laughed at if you don't know the structure of a car. Similarly, if you don't understand the terms, you don't know how to communicate with the insured about compensation. Focus on the insurance liability and liability exemption in the insurance clauses, and then understand which accidents in the clauses are exempt, such as 30% exemption for car body damage when parking.

One more thing, you need to know more about the prices of some common automobile skin parts, and just master the most basic ones, because some customers require on-site damage assessment, and the simplest ones are the prices of headlights, glasses and painting. Of course, if you just do it, you can keep some repair shop numbers in your mobile phone, and you can ask them then. You will keep them in your mind after a long time.

In fact, it's hard to be an surveyor of an insurance company, and I have to work at night. And you have to suffer from harsh policyholders. Look at what the old surveyor did, listening more, learning more and talking less. I hope you will do well! As a good opportunity to exercise yourself!