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Etiquette regarding words and deeds
1) To create a good communicative image, you must pay attention to politeness and etiquette. For this reason, you must pay attention to your behavior. Behavior and etiquette are a manifestation of self-sincerity. A person's external behavior can directly indicate his attitude. Be courteous and generous, abide by the general etiquette of entering and exiting, and try to avoid all kinds of impolite and uncivilized habits.
(2) Visit the customer's office or home, ring the doorbell or knock gently before entering, and then stand at the door and wait. Do not ring the doorbell or knock on the door for too long, and do not enter the room without anyone or without the owner's permission.
(3) Behavior in front of customers☆ When you see a customer, you should nod, smile and salute. If you do not have an appointment in advance, you should first apologize to the customer and then explain your intention. At the same time, take the initiative to greet or nod everyone present.
☆ In the customer's home, you are not allowed to visit the house without invitation. Even if you are familiar with it, do not touch or play with the things on the customer's table, let alone play with the customer's business card, and do not touch the books, flowers and plants in the room. and other furnishing items.
☆ It is not easy to sit down before others (the host) have sat down. The sitting posture should be upright, the body should be slightly leaned forward, and do not cross the legs. ☆ Use a positive attitude and a gentle tone to talk to customers. When customers talk, listen carefully and answer with "yes" first. Look at each other's eyes and constantly pay attention to their expressions.
☆ When standing, the upper body should be stable, place your hands on both sides, do not carry your back, do not hold your hands in front of your chest, and do not tilt your body to one side. When the host gets up or leaves the table, he should stand up at the same time to signal. When meeting the customer for the first time or saying goodbye, he should be neither humble nor overbearing, unhurried, behave appropriately, and be polite and courteous.
☆ Develop good habits and overcome various indecent behaviors. Do not blow your nose, pick ears, pick teeth, trim nails, yawn, cough, or sneeze in front of customers. If you can't help it, cover your mouth and nose with your hands, face to the side, and try not to make any noise. Don't throw away scraps of peel, confetti, etc. Although these are some details, they combine to form the customer's overall impression of you.
It needs to be explained that wearing makeup in front of others is the most annoying female habit for men. On this point, conventions are relaxed. After eating in a restaurant, no one will make a fuss if a woman is seen putting on lipstick or lightly applying powder. However, it can only be this little, not too much. When you need to comb your hair, polish your nails, apply lipstick and makeup, or apply lipstick with a brush, please go to the dressing room or bathroom. Shaping your appearance in front of others is one of the most irritating habits of women to men. Similarly, you should be as restrained as possible when arranging your hair, clothes, or looking in the mirror in front of others.
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