Taboos in business negotiations

According to the characteristics and practical experience of business negotiation, this paper puts forward language taboos in business negotiation to help busines

According to the characteristics and practical experience of business negotiation, this paper puts forward language taboos in business negotiation to help business negotiators reduce language errors and improve their language skills. What are there? I sorted it out below for your reference.

: 1. Avoid cheating.

Some people regard business negotiation as antagonistic life-and-death competition. In specific negotiations, they ignore objective facts, cheat, cheat, conceal and cheat, and rely on lies or "big talk" to gain their own negotiating advantage. For example, a salesman talks with a store about promotion. In order to promote sales, the salesman claimed that he had won "provincial excellent" and "partial excellent" when introducing the product quality. After reading the samples, the store thought there was a certain market, so the two sides reached an intention to buy and sell. The store later learned that this product is neither "provincial excellent" nor "partial excellent". Although the products were marketable, the store was afraid of being cheated, so it didn't sign the contract and a business fell through. Thus, once the deceptive language is seen through by the other party, it will not only destroy the friendly relationship between the two sides of the negotiation, cast a shadow over the negotiation or lead to the breakdown of the negotiation, but also bring huge losses to the reputation of the enterprise. Therefore, the language of negotiation should proceed from reality and give the other party a sense of honesty and trustworthiness.

Second, avoid being overbearing.

Some negotiators are "superior" because of their status and qualifications, or "superior" because of their negotiating strength, so they are often overbearing in negotiations. The condescending and domineering behavior is easy to hurt each other's feelings and make them confront or retaliate. Therefore, participants in business negotiations, regardless of their administrative level, qualifications or the strength of the enterprises they represent, should adhere to the principle of equality, treat each other equally, negotiate on an equal footing and exchange at equal value as long as they sit at the negotiating table with each other.

: three bogey rumors

Some negotiators often use some unconfirmed information as the basis for bargaining with each other because of their large social contact, many external contacts, wide sources of information and lack of actual materials with conclusive evidence. In this way, it is easy for the other party to seize your conversation loophole or handle and attack you. As far as personal image is concerned, it will also make the other party feel that you are not serious, rigorous and serious enough to be completely trusted. Therefore, especially in business negotiations, the word "alleged" should be avoided.

: Four taboos are too aggressive.

Some negotiators are competitive at the negotiating table, starting with "being able to hold down the other side", speaking sharply and sharply, frequently launching offensives against the other side, and not to be outdone in some details. Some people also take revealing other people's privacy as a pleasure. It is extremely undesirable to go too far in the negotiation, and it is very easy to hurt the other party's self-esteem. People who are born weak may succeed sometimes; When you meet a very cultured person, although you will endure for a while and let you perform to your heart's content, he will play hard to get and force you to pay the price at the critical moment; When you meet a tough and aggressive opponent, a small attack will arouse a bigger counterattack, which is not good for you. Therefore, in the negotiation, we should speak tactfully, respect each other's opinions and privacy, don't be too sharp-edged and eager to achieve success, so as not to hurt each other by speaking too fast and too hard.

: five bogey fuzzy

Some negotiators, due to the lack of detailed analysis of the negotiation conditions between the two sides in advance and their poor expression, are either speechless, vague, incoherent and self-contradictory when expounding their positions and viewpoints or answering some questions raised by the other side. Ambiguous language is easy to leave the other party with the feeling of "unhappy" and "low quality", and it is also easy for the other party to take advantage of the loopholes and put themselves in a passive position. Therefore, negotiators should make full mental preparation and language preparation in advance, carefully analyze the negotiation conditions, grasp their own advantages and disadvantages, and be clear about the ultimate goal of negotiations and important trading conditions. At the same time, make some necessary assumptions and put the questions and disputes that the other party may raise first, so that no matter what complicated situation occurs in the negotiation, you can improvise, clearly state your views and answer the other party's questions accurately and clearly. Especially when signing a negotiation agreement, we can grasp the key points and make the contract terms specific, perfect, clear and rigorous.

: Six taboos are based on me.

In business negotiations, some people will interrupt others at will; Some people are not focused enough when others are talking; Some people talk endlessly, regardless of each other's reactions and feelings; Especially when negotiating some trading terms, it is very impolite to stand on one's own side and overemphasize one's own needs without considering the other party, which is likely to cause the other party's disgust.

Therefore, negotiators should learn the art of listening to other people's conversations, show strong interest in other people's conversations, exchange roles more, use euphemisms, and leave room for negotiation. This not only shows that you are cultured, it is easy to win each other's love, but also can better understand each other, find out each other's details and intentions, and win more than one job.

: seven bogeys are boring.

Some people are very nervous in the negotiation process, such as the upcoming war, with dull expressions and too much emphasis on pertinence and logic. This is also very unfavorable to the negotiations. Business negotiation is different from some highly antagonistic political negotiations. This is a cooperative communication, which should be carried out in a positive, friendly, relaxed and harmonious atmosphere. Therefore, negotiators should be good at establishing a good negotiation atmosphere before formal negotiations, using some metaphors appropriately in the formal negotiation process, and being good at making small jokes to make their speeches vivid, vivid, humorous and infectious. Creating and maintaining a good negotiation atmosphere through lively language will play an important role in promoting the whole negotiation pattern and prospects. ?