Annual quality work summary report

Work summary is an important part of doing all the work well. Through the work summary, you can clarify the direction of the next work, avoid detours, make fewer mistakes, and improve work efficiency. Let me take you to see 5 annual quality work summary report examples below. I hope it can help everyone!

Annual quality summary report 1

__Annual Quality Management Department Work It is on the right track. With the support of company leaders and various departments, the quality department has strengthened inspection and supervision. In the operation of the three-standard system, the quality management department is responsible for many elements and is also responsible for the operation planning, implementation, supervision and improvement of the quality management system.

1. Report on the completion of work carried out by the Quality Department this year:

1. Carry out raw material inspection, process inspection and finished product inspection projects. Raw material inspection includes: raw paper inspection, starch and other items. Process inspection takes the form of random inspections and patrol inspections, and finished product inspection assists production in testing relevant data and inspecting printing die-cutting boards. (Original paper inspection, printing plate die-cutting board inspection)

2. In the quality system work, standardize the working procedures of each department through daily inspections and internal audits, coordinate departmental communication, and streamline the company's various tasks. carry out. Daily inspections are carried out once a month to announce the problems existing in each department, and the completion status will be verified during the next month's inspection. (*** was conducted 8 times from January to October of __ year, there was no inspection in August, and the internal audit was conducted together in September)

3. Review the "Management Manual" and "Procedure Documents" according to the actual situation It has been revised and will be announced after the organizational structure is determined. We also conducted 6 trainings on program documents and the three-standard system, with more than 200 people trained.

4. Conducted a summary and analysis of the quality objectives and indicators of the company and each department, and posted the completion status in the company. After preliminary internal audit, the policies and objectives were found to be in line with the company's current situation. (A summary of the company's target indicators for each month is attached)

5. Promote the quality system and quality management status through display boards every month; (one issue per month starting from May)

6 , Assisted the sales department in conducting customer surveys, including 16 major customers, including major customers. Conducted a summary analysis of customer satisfaction surveys conducted by the Marketing and Sales Department.

7. Contact the Inner Mongolia Institute of Metrology to verify and calibrate our company's monitoring and measuring equipment, and conduct self-comparisons on some of the measuring equipment. In __, 4 pieces of measuring equipment were inspected, and in __, 22 pieces of measuring equipment were submitted for inspection.

8. Handling of "quality complaints" (see summary of "Quality Information Processing Records").

9. Product submission for inspection. (The company's three-layer and five-layer boxes were sent to the Inner Mongolia Produce Inspection Institute, all of which passed the inspection and obtained the inspection certificate)

10. Commodity inspection of export cartons (Yili Liquid Milk, Yili Milk Powder and other customers)

11. The first party audits once (see internal audit information), and the second party audits four times (including CSPC, Yili, etc.) and rectifies the problems found in the audit.

12. The "Three Standards System Evaluation System" has been formulated and implemented, and monthly inspections adopt a scoring system for evaluation.

2. Work arrangements for the Quality Department in the next year:

1. The above-mentioned projects will continue to be carried out and continuously improved.

2. Strengthen the supervision of quality system work and conduct in-depth investigation and analysis of company procedures to ensure that procedures are both standard and realistic.

Annual Quality Summary Report 2

Time flies, the New Year is coming, and 20__ is about to pass. On the occasion of bidding farewell to the old and welcoming the new, we will summarize the work of the quality management department in 20__ Do a review in order to sum up experience, make up for shortcomings, update concepts, keep pace with the times, strive to achieve better results in the new year, and contribute the strength of my department to the development of the company.

1. In 20__, various tasks assigned by the company were completed

In the past year, all the comrades of the Quality Management Department, under the correct guidance of the company’s leaders, worked hard in the company With the strong support of all relevant departments and everyone's efforts, the following key tasks have been done for the company's survival and development.

First, in accordance with the company's requirements, organized various departments to formulate, prepare and operate the three-system management documents, completed the certification of the three management systems and obtained the three-system certificate.

Second, in accordance with the requirements of the manufacturing license certification procedures, the type test, on-site appraisal review and rectification work of (observatory elevators, hospital bed elevators, machine room-less freight elevators, escalators and sidewalks) have been passed, and the above will be obtained by the end of the year. Ladder type elevator manufacturing license.

Third, in accordance with the quality management system, the company’s raw materials (brackets, counterweights, etc.), parts and safety component devices have been established for incoming inspection requirements, and the entire elevator product has also been inspected. Strict spot checks and verification work.

Fourth, in accordance with the requirements of the new elevator manufacturing and delivery process, the random documents for each new elevator (Chongqing factory) were prepared in a timely manner, and the personnel and administration department was assisted in completing various acceptance marks for engineering projects and new elevators. .

2. Sincere unity within the department and collaborative operations among various departments

Over the past year, all the comrades of the Quality Management Department have been sincerely united, and comrades help and learn from each other, care for each other, and love each other. The atmosphere is harmonious. Work collaboratively with the Marketing Management Department, Contract Execution Department, Engineering Department and other departments to promptly communicate and solve problems when they arise. Provide timely resolution to quality problems arising in production and engineering. Played a protective role for all departments of the company.

3. Summarize lessons, make up for shortcomings, and prepare for future battles

Over the past year, as our department staff have been groping forward in their work and lack of experience in this industry, sometimes due to extremely tight construction schedules , the work connection was not in place, causing unnecessary losses to the company. Regarding the above issues, we are determined to plug loopholes in all aspects in the new year, strive to achieve excellence, and strive to achieve zero mistakes.

IV. Focus of work in 20__

In the new year, the Quality Management Department will continue to carry forward the spirit of unity and struggle on the basis of this year and strive to improve the quality of all employees. The professional and technical level will gradually be involved in the supervision of project installation quality, after-sales service quality and product quality, as well as the supervision and implementation management of the management system. We will strengthen the training of department personnel so that our professional and technical level can meet the needs of enterprise development and market expansion. .

5. Departmental Suggestions

It is hoped that the company’s leadership team will strictly implement the company’s important projects or key tasks in accordance with the proposed work plan and time nodes, and that all departments will coordinate with each other. Under such circumstances, the company must communicate and connect in a timely manner from top to bottom, leave sufficient working time for relevant departments to adjust, and do not chase each department due to customers or construction schedules. This will affect the work plans and overall arrangements of relevant departments. It will also cause more work errors and company losses. In serious cases, it will affect the company's image and product brand.

To sum up, it is gratifying to look back on the past achievements, but the achievements only represent the past. The tasks in the future will be more arduous, but all the staff of the Quality Management Department are determined to overcome various difficulties and achieve success in the new year. Here we will contribute our strength to the overall improvement and development of the enterprise. At the same time, I also wish the company to achieve more brilliant achievements in the new year!

Annual Quality Summary Report 3

In the blink of an eye, 20__ has become yesterday. This past year was also an extraordinary year for the Beijing Xishan Shinkansen. We carried out a number of equipment modifications and new product development. It has also withstood the huge shock wave caused by the global financial crisis, which makes people feel a lot. The work of the Quality Department in 20__ also needs to be reviewed and summarized. The work of the Quality Department is mainly divided into seven parts: ISO quality system operation, incoming raw material inspection, quality inspection and analysis, finished product inspection and packaging, measurement management, quality control, etc.

1. ISO quality system operation

The main work of the ISO quality system can be summarized as "three reviews, one proofreading and one revision". The "three reviews" refer to external audit, internal audit and management. Review and calibration refer to the calibration of measuring instruments. Revision refers to the revision of job indicator documents. The main tasks of the quality system in 20__ include.

1. From December 12 to 14, 20__, the Quality Department took the lead and organized an audit team to conduct a comprehensive audit of all departments of the company. *** found 2 unqualified items and issued a 3 observations. All have been rectified within the prescribed time limit as required.

2. From December 24 to 25, 20__, Huadian Wanfang Certification Company conducted an external audit of our company. The results of the audit were satisfactory: there were no unqualified items (minor or serious), but there were 2 suggestions need to be corrected. Relevant departments of the company have rectified the recommendations made by the external audit and revised some external documents.

3. The company assisted the general manager in holding a "Management Review Meeting" on December 30, 20__, and the Quality Department was responsible for the implementation tracking of the meeting resolutions.

4. In order to ensure the continued suitability, adequacy and effectiveness of the quality management system, the quality manual and procedure documents were revised according to standards in 20__, clarifying the responsibilities and scope, and adding new ones. standard document.

5. In view of the irregularities in the packaging materials of various products of our company at the Pinggu construction site at the beginning of the year, we will standardize the markings of the packaging materials of all products of the company in December.

2. Inspection of purchased raw material parts into the factory

The department has strengthened the quality monitoring of purchased raw material parts: all purchased raw material parts included in the ISO quality management system are tracked detection. This year, due to the rising prices of various raw and auxiliary materials, the quality of some raw and auxiliary materials has declined. The quality department has strengthened the inspection and control of raw materials and purchased parts. Most of the raw materials are received at a discount, which also brings certain problems to the efficiency of subsequent processing. It is still necessary to increase the supervision of raw materials and strictly implement the return system to ensure the improvement of raw material quality. Regarding outsourced parts, the quality department actively communicates with peers, strengthens data comparison, and conducts spot checks on incoming outsourced parts several times a month. It effectively reduces inspection errors, but further improvements are needed in sampling and sample preparation to ensure the timeliness and authoritativeness of inspection data.

3. Quality inspection and analysis

This is the main work of the quality department. In 20__, the production load has been changing, production instability factors have increased, and various inspection tasks have also increased greatly.

Note: The percentage in the figure is the pass rate of the first inspection of the month 99.9%/100%.

According to the statistics of the quality inspectors of the Quality Department, the pass rate of the first-time inspection from January to October this year is as follows:

According to the above statistics of the histogram, the first-time inspection pass rate of the company's production process products The inspection pass rate is above 99.6%, which is improving steadily and has exceeded the target set at the beginning of the year. This shows that the implementation of our quality management system is sound, effective and appropriate. In the picture, there are different amounts of defective products in 1, 3, 4, 5, 8, and October. Although the production time is tight and the tasks are heavy in these months, this does not become a reason to lower the quality requirements. The more this kind of Under such circumstances, self-inspection, mutual inspection, and special inspection should be carried out. They are produced in strict accordance with the production technology requirements, self-inspection and mutual inspection are carried out in accordance with the quality requirements, and qualified semi-finished products are transferred to the next process for production in a serious and responsible manner, striving to control every step.

The quantity of semi-finished products is large this year, and the paint is often scratched off during the storage and stacking process. Sometimes due to changes in the original arrival time of the site, the delivery time has to be postponed, causing the finished products and semi-finished products to fade in the sun and rain in the finished product warehouse. Although touch-up measures are taken, the appearance quality of the products is also affected. This is something we should pay special attention to in future production. Only by thinking about problems from multiple perspectives can we do a more comprehensive job, improve our own sense of responsibility, and make it clear that "quality is the market" from thoughts to actions at all times. No matter how good the internal quality product is, it will be eliminated by the market if it has defects in appearance. We always believe that product quality is produced, as long as every employee in the production department has a high degree of quality awareness and puts it into every aspect of the production operation. , product quality will be steadily improved to achieve the goal of meeting customer quality requirements. To this end, we must further strengthen the management of all aspects of the production process to achieve new breakthroughs in our production level and product quality.

4. Finished product inspection and packaging

The company's main product is dust collectors. The final inspection workshop is the last process to check the quality of dust collector products. It faces customers directly and has a heavy responsibility. In 20__, the company overcame the difficulties of tight personnel, small packaging space, and many product specifications and batch numbers, and successfully completed the quality control of the finished dust collectors. Key performance indicators such as finished product inspection, raw material control, and installation quality control were completed well. There were no major customer complaints throughout the year.

5. Measurement Management

Calibration of measuring instruments: For measuring instruments that are compared with other foreign countries, please ask personnel from the Technical Supervision Bureau to conduct external calibration as planned. Some testing equipment is calibrated on a periodic basis, effectively reducing costs. Now the company has assigned the measuring instrument files to the quality department for unified archiving, and has done relevant external work as required.

6. Quality Control

The core of the production system in 20__ is "quality". The quality department personnel increasingly feel that the company attaches greater importance to quality work. The quality department The workload and scope of work have also increased. In accordance with the company's requirements for in-depth quality work, the Quality Department improves the quality of quality personnel and promptly follows up on new products and new standards. Carry out various quality management plans and strictly control quality control to ensure that the quality of the company's products and services can meet market development and customer needs. We have made great efforts in quality control to strengthen the control of product testing methods and system issues.

Annual Quality Summary Report 4

In order to implement the overall policy of the head office of "quality-based trust, owner first, compliance with laws and regulations, and continuous improvement", in order to "grasp the improvement of quality level, With the theme of "promoting the transformation of development methods" and focusing on improving "work quality, product quality, and service quality", Quanxing Company comprehensively carried out quality management work in 20__, starting from basic management, strengthening quality awareness, and strengthening employee skills Training to improve the overall quality of employees, thereby promoting the overall improvement of the company's overall quality management level.

1. Carry out in-depth quality management system construction work

1. Improve the quality management system documents

This year, the system documents will be updated. Through the revision, the revised version will be The procedural documents are combined with standardizing the company's internal work processes and clarifying the division of department responsibilities. It makes the quality system closer to the company's actual production and plays a greater role in improving the company's quality management and product quality. The modified documents include: quality manual, 17 procedure documents, 4 work instructions, and 11 quality inspection forms.

2. Quality management system audit activities

In September 20__, the 20__ annual internal quality audit and the management review before the external audit were conducted, and in October 20__, the external audit team was welcomed Conduct a review of our company's quality management system. Under the organization of management representatives, the internal audit team audited various departments and production sites, and filled out an internal audit non-compliance report form for unqualified items. The relevant responsible departments were organized to analyze and study the unqualified items and carry out corresponding rectification work, confirming and verifying the rectification results of each department on schedule.

The management review believes that since last year’s review, the company has implemented a new version of the quality inspection form at the beginning of this year, which has strengthened quality management and laid a foundation for the operation and improvement of the quality system. After several months of system operation, it has been further proved that the established quality system is sustainable, effective and sufficient. The policy is in line with the company's preparation and market development direction requirements, and the goals, indicators and management plans have been effectively controlled and implemented, and all have reached the company's 20__ annual product quality target value. The conclusion is that the company's quality system is operating continuously and effectively and has achieved certain performance.

System staff usually conduct random inspections of quality system-related records in various departments. If the filling is not standardized or the records are missing, a non-conformity notice will be issued and corrections will be urged. The leadership team conducts quarterly work assessments.

In daily management work, through training, we can understand and master the quality management system, through assessment and inspection, we can operate according to the quality management system, and through internal audit, management review, and external audit, we can test the operation effect. .

2. Carry out quality management activities - "Quality Month" activities

In order to improve product quality, improve the work quality and motivation of employees, and improve the sense of responsibility of department personnel, corresponding to the head office Activities, in September 20__, we continued to carry out the "Quality Month" activity with the theme of "improving quality levels and promoting changes in development methods". Use various methods such as posting slogans, blackboard newspapers, and knowledge competitions to increase efforts to publicize the "Quality Month" activities and popularize quality knowledge to improve employees' quality awareness, create a good atmosphere of zero-defect product quality, and promptly report typical cases in the activities . The quality level of the workshop has achieved remarkable results, and the product qualification rate has been greatly improved compared with the previous period. The pass rate of the first inspection of the processing process is 99%, the pass rate of the first inspection of the finished products reaches 98%, and the final product failure rate is zero.

3. Strengthen workshop, team management and on-site management.

Combined with each production link of the company, we have improved professional management and basic management. In order to cooperate with the effective execution of program documents, we have formulated more detailed and specific operation instructions, inspection instructions, process instructions, etc.; in order to truly record the quality Regarding the status of the activities, 11 record forms were developed to reflect the product quality and quality system operation status, providing an objective basis for the procedures to meet quality requirements and providing a strong guarantee for quality management.

4. The shortcomings in the work are also the direction of work next year:

1. Sometimes the work is not well organized and the details cannot be well grasped. It may be on-site The work is very complicated and it is impossible to grasp the focus of the work. We can only do the fixed work step by step and make good plans for other miscellaneous tasks so that there will be no omission of work problems.

2. Some issues that require communication and resolution are not handled in a timely manner, including poor communication from outsourcers, corrections and confirmations that are inappropriate on-site, etc. In specific work, due to the interference of some factors such as delay in message transmission and time difference, communication is not timely.

3. Lack of management methods and management methods for some related work. It is necessary to reflect on the management methods and methods, clarify the purpose and rationality of these methods, combine their own actual work to understand and improve the quality management system, strengthen quality awareness, and strictly standardize operations, in order to improve the level of production potential. In future work, we must continue to use scientific management methods, learn advanced experience, use it for innovation, cultivate backbone forces, and establish a good corporate image.

Annual Quality Summary Report 5

Since 20__, the Beijing-Shenyang Passenger Railway Liaoning Section TJ-1 Project Department has strengthened the management of construction quality under the leadership of the project department leadership team , established a special quality management department, and the chief engineer of the project department served as the quality leader, and successively issued a series of quality management regulations and reward and punishment measures. All quality work is in full swing and is being carried out in an orderly manner. Now 20_ _The annual quality work report is as follows:

1. Project quality management

Project quality objectives:

1. Ensure that project quality fully meets national and industry project quality Acceptance standards and design standards to meet contract requirements.

2 The quality of the main project is zero-defect, the first-time acceptance rate of the project is 100%, and the contract performance rate is 100%.

3 The entire line of projects was completed in one go, ensuring the Bureau’s high-quality projects and striving for the China Communications Construction Quality Project Award.

4. Cooperate with the owners to achieve all-round excellence goals.

5. Prevent the occurrence of engineering quality accidents.

6. The completion data must be true, reliable, neat and complete.

7. At present, strict control and management are carried out in accordance with the established goals, further improvements are made, and the high-speed rail quality management concept of high standards and strict requirements for high quality is promoted.

2. Quality organization management, system assessment and system construction "

1. Project quality management system (picture below);

2. Project quality management Methods, systems; formulating "Project Quality Implementation and Management Measures", etc.

3 Responsibility implementation: Quality management responsibility systems for positions at all levels have been formulated

3. Progress of striving for quality awards:

According to the requirements of the quality year and the quality system and methods of the project department, determine the job responsibility system, conduct assessments in conjunction with the job responsibility system, and carry out quality activities

4. Thematic quality of ideological reporting. Treatment of common problems:

We focused on inspecting the quality of subgrade bed concrete and tunnels, and found 154 problems. The common quality problems are as follows:

4.1 The bed concrete is not maintained in time; 4.2 The foundation The bed concrete is chiseled too early;

4.3 The tunnel construction waterproofing board is damaged, and the awareness of finished product protection is poor; 4.4 The initial concrete surface of the tunnel construction is uneven; 4.5 The welding of the waterstop in the tunnel construction is not firm; 4.6 The waterproofing of the tunnel construction Insufficient plate hot-melt washers.

4.7 The thickness of the protective layer of small side walls of tunnels is insufficient.

4.8 The linear over-excavation of tunnel construction is large.

In response to the above problems, we adopt methods of implementing responsibilities and strict assessment to reduce the occurrence of quality problems.

5. Quality assurance system:

Establish a quality system and conduct internal review of the quality system in accordance with the quality management requirements of Jingshen Company to ensure the normal operation of the quality system.

6. Quality supervision, inspection and assessment:

Conduct quality work assessments on key quality control positions every month, and publish the assessment results.

7. Development of quality activities:

In order to comprehensively improve the quality management level of the TJ-1 standard project management department of the Liaoning section of the Beijing-Shenyang Passenger Dedicated Line, strengthen quality innovation, and mobilize employees to participate in quality management With the enthusiasm for quality improvement, a QC team of the TJ-1 bid project management department of the Liaoning section of the Beijing-Shenyang Passenger Dedicated Line was established.

The QC team is organized as follows:

Team leader: Li Yuming (chief project engineer) Deputy team leader: Tang Chunyang (deputy manager) Team members: Wang Guanqi, Yin Lihui, Li Xuyang, Fan Chengxiang, Xu Hui, Jia Zhikechu Yuqi Zhuyan QC topic: <>

8. Highlights of quality work

QC activities were successfully carried out and the results were strong On-site guidance has solved some common quality problems and overcome some key and difficult quality control issues.

9. Quality problems, quality complaints and accident handling

None

10. Problems and causes of quality work

1 , There are large changes in personnel in the quality system, and business quality needs to be further strengthened. 2. Quality awareness training needs to be strengthened.

3. The study of workflow and operating procedures in the quality system is not enough. 4. The role of quality in promoting production progress has yet to be explored;

11. Quality work suggestions and next steps Plan

1. Organize business training to improve the professional quality of quality personnel

2. Strengthen quality awareness education and publicity; 3. Establish the concept of quality promoting construction production progress and establish the concept for this year Arrange the plan for the next year based on the problems that arise

1. Update and optimize quality management systems and methods

2. Include common quality problems that have not been solved this year as the focus of quality assessment. And revise the quality reward and punishment measures accordingly.

3. Formulate an annual quality inspection plan, conduct quality inspections according to the year, and cooperate with quality reward and punishment measures to achieve closed-loop management and complete measures.

4. Strengthen quality awareness education activities, enhance the quality awareness of grassroots workers, achieve prior control, and do a good job in the acceptance of key processes and hidden projects.

5. Actively carry out QC activities and purposefully solve common quality problems and quality control problems existing on site.

6. Comply with the relevant requirements of superior units on quality management work and Beijing-Shenyang Company on quality system review.

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