ZTO Express Detailed Data Collection

ZTO Express Co., Ltd. was established in Shanghai on May 8, 2002. Is a large group company integrating express delivery, logistics and other businesses, with the registered trademark "Zhongtong? "Zhongtong?" .

ZTO Express has become the first phalanx of domestic express delivery enterprises with large business scale and rapid development. In 20 17, the number of parcels reached 6.22 billion, up 38.3% year-on-year, which was higher than the average growth rate of 28. 1% in the industry. By 20 17 12 3 1, Zhongtong has about 29,000 service outlets, 82 sorting centers, more than 9,500 network partners, more than 4,800 long-distance vehicles and more than 2,000 trunk lines. By the end of 20 17 and 1 1, the coverage rate of counties and towns will exceed 8 1.5%.

20 16, 161October 27th, ZTO Express successfully landed on the NYSE, which was the largest IPO in the US stock market that year and the largest IPO in China since Alibaba went public in the US in 20 14. The listing of ZTO Express in the United States has opened a "window" for the world to understand the development of China Express.

On the evening of September 2, 2065438/KLOC-0, ZTO Express announced that, based on the development status and trend of the express delivery industry, in order to further maintain the service quality and improve customer satisfaction, the express delivery fee adjustment mechanism was started from June this year 10, and the express delivery fee from the whole country to Shanghai was adjusted. The specific fee adjustment range was implemented by local service outlets according to the guidance and suggestions of the headquarters and combined with their own actual conditions.

Company name: Express Co., Ltd. Foreign language name: Express headquarters location: No.0/685, Huazhi Road, huaxin town, Qingpu District, Shanghai, established on May 8, 2002. Business scope: Express service company nature: Limited company slogan: renowned China Tongda Tianxia Chairman: Lai. Abbreviation: ZTO Express is established in Shanghai industry: logistics industry organization form: joint-stock company development, business scope, corporate culture, company financial report, products and services, aging parts, value-added services, digital products, Hong Kong and Taiwan parts, international parts, after-sales service, Zhongtong ecosystem, honor list, 2005, 2006, 2007, 2008 and 2008. 2010, 201,2012, 2013, 2014, 2015, 20/kloc-. In 2005, it took the lead in opening the inter-provincial shuttle bus from the Yangtze River Delta to Guangdong and Beijing in the private express delivery industry. Passed the ISO900 1:2000: 2000 international quality management system certification. In 2008, all trunk vehicles of the company installed GPS satellite positioning system, and the financial settlement of network fees changed from manual settlement to system settlement, and began to undertake Taobao business. In 2009, the average daily business volume of ZTO Express increased to 500,000 tickets, and the total annual revenue reached 3 billion. In the same year, the headquarters base was built in Qingpu District, Shanghai. 20 10 launched the strategy of "network integration" and carried out internal shareholding system reform. 20 1 1 The daily average business volume reaches 1 10,000, and investment is made in the construction of distribution centers with independent property rights such as Dongguan, Taizhou and Wuxi. On the 20th anniversary of12, the average daily business volume of the company exceeded 2 million votes. 2014165438+1October19 * * Premier visited the outlet of ZTO Express in Qingyan Liucun, Yiwu, Zhejiang. On September 24th, 20 15, Premier * * * inspected the sorting center of Zhengzhou Free Trade Zone in Henan Province of Zhongtong and met with Lai, Chairman of Zhongtong. 201610/kloc-0 was successfully listed on the NYSE on October 27th. On 2017 10 June10, ZTO Express announced the price increase. On may 30th, 20 18, Cainiao.com and ZTO express announced that they had reached a strategic investment agreement. Alibaba and Cainiao invested13.8 billion USD in ZTO Express, holding about 10%. The two sides will explore new logistics opportunities and promote the digital upgrading of the industry. Business scope: domestic express delivery, international express delivery (except the exclusive business of postal enterprises), sea, land and air international freight forwarding, warehousing service, handling service, domestic freight forwarding, corporate image planning, marketing planning, public relations activity planning, enterprise management consulting, business information consulting, supply chain management, machinery and equipment leasing, machinery and equipment sales, electromechanical products, electronic products, communication equipment, clothing, shoes and hats, and office. Projects that must be approved according to law can only be carried out after being approved by the relevant departments. The mission of corporate culture is to create more people's happiness with our products (it contains three meanings: one is to help more people start businesses and realize a better new life; The second is to help customers grow, cut costs, improve efficiency and create value for customers; The third is to solve problems for the society and reduce logistics costs. To realize the "full link management from factory to user, from farm to dining table", the vision of Zhongtong is to be a century-old enterprise core value with dignity and respect: co-construction, sharing, trust and responsibility, innovation and entrepreneurship; Cultural concepts of responsibility, transparency, justice and sharing; The management concept of fairness, efficiency and results; Zhongtong's goal is to become a world-class integrated logistics service provider, which directly reflects the corporate culture: self-confidence. Responsible for our expectations: all ordinary people can have healthy bodies, happy jobs and happy lives. From 20 1 1 to 20 15, the CAGR of Zhongtong express parcels reached 80.3%, while that of China was 54% in the same period. In 20 16, ZTO express business volume was 4.498 billion pieces, accounting for about 2. 20 17 in the first quarter, the total number of parcels165438+75 million pieces, up 41.9% year-on-year; In the second quarter, the total parcel collection was 654.38+49.3 million, a year-on-year increase of 37.6%, which was higher than the average growth rate of 30.7% in the same industry. In the third quarter, the parcel delivery volume was 65.438+53.59 million, up 39.4% year-on-year. In the fourth quarter, the parcel delivery volume was 20150,000 pieces, up 35.8% year-on-year. While the number of pieces and market share increased rapidly, ZTO Express demonstrated its profitability with its operational efficiency. Its operating income increased from 3.9 billion yuan in 20 14 to 6 10 billion yuan in 20 15, an increase of 55.9%. ZTO Express's revenue from 20 16 was 9.789 billion yuan, up 60.8% year-on-year. Gross profit was RMB 3.443 billion, an increase of 64.9% compared with RMB 2.088 billion in 20 15. The adjusted net profit was 2,654.38 yuan+65 million yuan, an increase of 76.8% compared with 2065.438+05. The operating profit rate increased from 15.4% in 20 14 to 25. 1% in 20 15, and reached 24.9% in the first half of 20 16, making it one of the highest listed express delivery companies in the world. On March 9, 20 18, ZTO express released the company's financial report for the fourth quarter and the whole year of 20 17 as of February 3 1 7. The financial report shows that in the fourth quarter of 20 17, ZTO's express revenue was 433 10/0 billion yuan (RMB, the same below, about 665.7 million US dollars), up 35.7% year-on-year. The net profit was1.221.90 million yuan (about 1.878 million US dollars), compared with 739.8 million yuan in the same period last year, up 65.2% year-on-year. The revenue of ZTO Express in fiscal year 20 17 was RMB130.6 billion yuan, up 33.4% year-on-year; The net profit was 365,438 yuan+58.9 million yuan, a year-on-year increase of 54%. Product service is limited to next-day delivery: send and receive within the specified service scope and delivery time, and promise to deliver the courier service before 24 o'clock the next day. Next-day delivery: receive and post within the specified service scope and delivery time, and promise to deliver it before 24 o'clock the day after tomorrow. Arrive within three days: receive the delivery within the specified service scope and delivery time, and promise to receive the delivery before 24 o'clock in three days. Value-added service: according to the customer's instructions, pick up the express mail at the designated place and send it to the designated recipient. Pick-up service: according to the sender's instructions, pick up the express mail at the designated place and deliver it to the designated destination. Excellent fresh delivery: "Excellent fresh delivery" is a delivery service launched by Zhongtong Company, which is different from "ordinary products", and is mainly aimed at products with high timeliness and safety requirements such as fresh food and fruits. Through the early warning of guns in collection, transit and delivery, the products will be transferred to the next link at the first time, and the whole delivery process will be completed at a faster speed. Payment collection: According to the requirements of the transaction agreement between the sender (seller) and the recipient (buyer), we provide the service of handling and delivering the goods for the sender, collecting the payment from the recipient on behalf of the sender, and returning the payment to the sender according to the agreed time. Delivery: The logistics and transportation expenses shall be borne by the consignee, and the expenses shall be paid to the courier of the logistics company after the goods arrive. Sign-in: It refers to a value-added service that returns the receipt, outbound order, receipt list, invoice and other documents confirmed by the recipient to the sender within the specified service time at the request of the sender. Insured price: according to the customer's requirements, the insured price is charged to the sender according to the contract. Digital product electronic face sheet: refers to the face sheet printed with self-adhesive thermal paper, also known as thermal paper express label, economical face sheet, two-dimensional code face sheet, etc. It can shorten the operation time and optimize the distribution process. Privacy Sheet: It is a method to hide the information of the recipient/sender by using privacy communication technology. At the same time, the courier can call the recipient/sender directly by dialing the security number, which can prevent the acquisition and disclosure of the recipient/sender's privacy information during logistics and transportation, and provide the recipient/sender with services that can protect the privacy information. Hong Kong, Taiwan and Hong Kong Special Lines: Express service in People's Republic of China (PRC) and People's Republic of China (PRC) Special Administrative Region. On September 20 1 1, Zhongtong Hong Kong Company was formally established to provide express delivery services between the mainland and Hong Kong. Taiwan Province Special Line: Express service is provided in People's Republic of China (PRC) and Taiwan Province Province, China respectively. On September 20 1 1, Zhongtong Taiwan Province Company officially opened, providing customers with express service between Chinese mainland and Taiwan Province Province. FBA international air freight tax: ZTO Express has signed a fixed flight with the airline, which is transshipped by adding parts by air. There is no queuing phenomenon in the warehouse, and the timeliness is stable and fast, so that customers can enjoy the express service at the special line price. China-UK Special Line: China-UK Special Line is a high-quality special line logistics service provided by Zhongtong International in cooperation with YODEL, a British local express delivery company, for foreign trade and cross-border e-commerce sellers in China with fast customs clearance, quick timeliness and excellent price. The goods are sorted in China, and then loaded on direct flights to Britain. The parcel information is sent to the UK for customs clearance before the goods arrive in the UK, and the goods can be cleared immediately and sent to the whole UK. Suitable for transporting goods with high value and high timeliness requirements. Ruiyoubao: Zhongtong Ruiyoubao is a special logistics service provided by Zhongtong International in cooperation with French Post and Swiss Post for foreign trade and cross-border e-commerce sellers in China, and has set up a national special line for the export of electronic products in China. Through cooperation with customers, all goods have been sorted by country and channel before they arrive at Zhongtong warehouse (Shenzhen warehouse), and there is no need to sort again when they arrive at transit countries (such as Switzerland, Britain and France), so as to improve the transit time as soon as possible. Swiss Postal School: Zhongtong Swiss Postal School is a special logistics service provided by Zhongtong International in cooperation with France Post and Switzerland Post for China's foreign trade and cross-border e-commerce sellers, which goes directly to France and Switzerland and sets up a special line for the export of electronic products in China. Through cooperation with customers, all goods have been sorted by country and channel before they arrive at Zhongtong warehouse (Shenzhen warehouse), and there is no need to sort again when they arrive at transit countries (such as Switzerland, Britain and France), so as to improve the transit time as soon as possible. International e- Bao Tong: International e- Bao Tong is an economical international express service launched by Zhongtong International to meet the demand of international e-commerce light and small delivery market. Through cooperation with overseas postal services and major e-commerce platforms, we will provide delivery services for e-commerce customers in China. Xinaobao: Zhongtong Xinaobao is an international express service jointly developed by ZTO Express and Australia Post, which is sent directly from China to Australia. Realizing fast customs clearance and local delivery can solve the problems of high cost of international express delivery and low efficiency of international small parcels. Russian special line: Russian special line is a Russian e-commerce logistics solution provided by Zhongtong International and Russian local express CDEK for B2C sellers in China. After-sales service after-sales treasure: after-sales treasure is the active after-sales service that the marketing center is doing. It is a service and a product. Actively track the express delivery status of each customer; Actively solve all problems in the circulation of express mail; Actively feedback express mail information and processing results to customers; Actively create exclusive customer logistics reports; Actively save invisible costs for outlets; Make after-sales plan according to customer's after-sales personalized demand. Zhongtong Ecosphere has been continuously optimized and improved, and breakthroughs have been made in Zhongtong International, Zhongtong Express, Zhongtong Yuncang and Zhongtong You Xuan. Honor List, April 2005, 1, passed the ISO 900 1 international quality management system certification. In 2006, ZTO Express was awarded "Top Ten Influential Brands in China Express Industry", "Top Ten Brands with Customer Satisfaction, Safety and Trust in China Express Industry", and ZTO Express was selected as "Top 2007 Shanghai Modern Service Private Enterprises 100". In 2008, ZTO Express (Guilin Branch) won the advanced enterprise of postal statistics in 2008, and in 2009, ZTO Express won the knowledge contest of express service standard organized by the State Post Bureau. ZTO Express won the title of "Top Ten E-commerce Logistics Service Enterprises in Huaxia Bank Cup" issued by China Communications and Transportation Association, ZTO Express (Shijiazhuang, Zhejiang Branch) won the title of "Advanced Enterprise in Postal Statistics in 2009" and ZTO Express (Zhejiang, Guilin Branch) won the title of "Advanced Enterprise in Postal Statistics in 20 10"; 20 1 1, ZTO Express won the title of "Worker Pioneer". In 20 12, ZTO Express (Shanghai Zhongtongji Express Service Co., Ltd. was formerly ZTO Express) was awarded the title of "National Advanced Express Service Enterprise in 20 12" by the State Post Bureau, and ZTO Express was awarded the title of "National Civilized Unit in Transportation Industry" (20 12-2006). 8+03) Title 20 13 ZTO Express won the honorary title of "Top 100 Taxpayers in Qingpu District of Shanghai in 20 13" (Shanghai, Tonglu Branch won the honorary title of "Advanced Enterprise in Postal Industry Statistics in 20 13", ZTO Express (Shanghai Zhongtongji Express Service Co., Ltd. was formerly ZTO Express) won the title of "Charity, Love, Warm Innovation" 20 13, and ZTO Express Customer Service Center won the honorary title of National Youth Civilization Demonstration Collective awarded by the Central Committee of the Communist Youth League, the State Post Bureau and the Ministry of Transport. ZTO Express won the honorary title of "20 14 Most Growing Enterprise in New Service Industry" and ZTO Express won the honorary title of "Outstanding Contribution Award" in 20 14 industry news propaganda work; ZTO Express won the honorary title of "Outstanding Innovation Award" in 20 14. In 20 15, ZTO Express won the title of "Excellent Logistics Enterprise in China in 20 15", ZTO Express won the title of "Excellent Enterprise in Shanghai Express Industry Development in 20 15", and ZTO Express won the title of "Excellent Enterprise in Complaint Handling Quality in Shanghai Express Industry in 20 15". Outstanding contribution award of service guarantee, 20 15 Guizhou express season service guarantee safety prevention and control award, 20 15 Guizhou postal statistics advanced enterprise and many other honorary titles. ZTO Express was awarded as a professional and innovative small and medium-sized enterprise in Shanghai in 20 15. ZTO Express won the Excellent Organization Award of Shanghai Express Industry Vocational Skills Competition in 20 15 China Skills Competition. ZTO Express won the group award of the first Shanghai Express Industry Vocational Skills Competition. ZTO Express (Shanghai Branch) was awarded as a civilized unit in the national transportation industry. "20 15 Shanghai Express Company with Excellent Complaint Handling Quality" and "20 15 Shanghai Express Industry Development Excellent Enterprise" and other honorary titles, ZTO Express won the "20 15 Shanghai Zhejiang Chamber of Commerce Outstanding Member Contribution Award" and ZTO Express won the "20 15" ZTO Express won the "National Civilization List of Transportation Industry" issued by the Ministry of Transport of China in, ZTO Express won the title of "Top 100 Taxpayers in Qingpu District of Shanghai in 20 16", ZTO Express won the honorary title of "Shanghai Charity Star", ZTO Express (Sichuan Branch) won the honorary title of "Chengdu Logistics Industry Credit Construction Advanced Unit in 20 16", and ZTO Express won the honorary title of "Chengdu Logistics Industry Credit Construction Advanced Unit". ZTO Express, the best new stock company in China, won the Fast Contribution Award of Top 100 Taxpayers in Qingpu District in 20 16. ZTO Express won the four awards of information security in express logistics industry in 20 16 (excellent operation and maintenance team award/excellent case award/excellent progressive enterprise award/excellent individual award). ZTO Express won the advanced enterprise in postal industry statistics in 20 16 and won the "20655" Outstanding Guidance Award and other awards ZTO Express (Yanbian Branch) won the honorary title of "Youth Civilization" at the national level, and ZTO Express won the "Excellent Enterprise Award for Information Security Progress" and "Excellent Operation and Maintenance Team Award for Information Security". Four awards such as "Excellent Case Award for Information Security" and "Excellent Individual Award for Information Security" were awarded to ZTO Express, a national 5A-level logistics enterprise. Shanghai Zhongtongji Network Technology Co., Ltd., a wholly-owned subsidiary of Zhongtong, obtained the "National High-tech Enterprise Certification". In 20 18, ZTO Express won the "Top 100 Taxpayers in Qingpu District in 20 17" and the "Outstanding Talents Team Award for Innovation and Entrepreneurship in Qingpu District in 20 17". ZTO Express has been awarded the title of Top 100 Taxpayers in Qingpu District for many years, ranking second in the list of Top 100 Taxpayers in Qingpu District in 20 18. Team Building In April of 20 14, ZTO Express Group launched a quality development training activity with the theme of "building a harmonious team". In April of 20 15, ZTO Express Group invested millions of yuan to build Zhongtong Hope School in Minjian Township, Yunlong County. On may 8th, 20 16, ZTO express group celebrated the 4th anniversary of/kloc-0, and held a collective wedding in 20 16. On March 20 17, ZTO express group organized a "send healthy send warm" activity for family members, and provided on-site blood pressure measurement, physical and mental health consultation and other services for employees of the company. 20 17 On May 8th, ZTO Express Group celebrated the 5th anniversary of/kloc-0, and held a collective wedding on June 30th, 2065438. ZTO Express Group held a singing contest to celebrate the 96th anniversary of the founding of the Party. On June 20 17, ZTO express basketball team participated in the "xianghuaqiao cup" of qingpu enterprise staff basketball league and EBA enterprise super basketball league (qingpu division) and won the championship in July 20 17. ZTO Express Group organized first-line couriers to experience "slow life" in August 20 17. ZTO Express Group participated in the "Black Horse Cup" basketball invitational tournament in the express industry in August 20 17, and won the social welfare champion for 20 15 years. ZTO Express Group donated money in Yunlong County and Lanping County of Yunnan Province through the Youth Development Foundation/. 20 17 June, ZTO express and Shanghai qingpu district education bureau held a public welfare activity of "small hands and big hands, green around the earth" and "dream 1+ 1".