20 18 excellent summary of activities related to the Youth Civilization.

20 18 excellent summary of activities related to the Youth Civilization.

Activity summary: 1. Strengthen organizational leadership, consolidate the foundation for establishing provincial numbers (1), and strengthen the organizational construction for establishing provincial numbers. A sound leadership organization is the premise of doing all the work well. With the guiding ideology of Party building leading league building, league building leading creation and promoting development, the Center established a leading group for the creation work in March of XX, and its members were composed of party and government leaders of the Center, section chiefs of various disciplines and league cadres. The leader of the leading group personally serves as the "number one", and the specific work is organized and implemented by the Youth League branch, and the responsibility lies with the people. Organize all members to hold a summary meeting every quarter to check and supervise the implementation of the creation work, form the supervision and guidance of the leading group of the whole center, and make concerted efforts by the party and government work groups to ensure the timely promotion of the creation work. At the same time, the center also hired three mass supervisors from enterprises, communities and news media, and regularly invited them to 12333 for discussion to listen to opinions and suggestions.

2, formulate measures to create work planning. According to the "Measures for the Administration of Youth Civilization in Jiangsu Province", the work plan and specific measures are formulated around the work of the labor security center, and the implementation of point-to-area, full participation and fine management is implemented. According to the actual situation of the center's business development, many measures have been taken, such as adjusting the number of indicators, strengthening assessment, standardizing on-site management, flexibly deploying personnel and strengthening personnel training. , and revised and improved many rules and regulations of Nanjing 12333 telephone consultation service, such as internal management system, learning and training system, attendance management system, etc., which greatly improved Nanjing 12333' s ability to serve the people.

Second, based on the essence of service, earnestly carry out theme creation activities.

12333, as the primary consulting service window of human resources and social security departments in our city, helps enterprises to know the latest policies in time and grasp the main points of the documents under the influence of the financial crisis, which can better help enterprises achieve efficiency growth, ease employment pressure and promote social stability. Therefore, the center takes service as the breakthrough point, focuses on optimizing service, strengthens quality internally, shapes image externally, and carries out multi-channel and multi-form theme creation activities.

1, strengthen business training and advocate young people to make meritorious deeds. In our work, we combine theme activities with improving the professional skills and political quality of personnel, formulate training according to the priorities of different stages, and carry out joint activities of suggestions, job training and trumpeter step by step. In commemoration of the 90th anniversary of the May 4th Movement, the Youth League branch issued the initiative of "striving for zero complaints in service work and striving to be the vanguard in the construction of" five possessions ",striving to form a good atmosphere of" comparing, learning, catching up and surpassing "in all departments of the central government, focusing on cultivating a group of compound talents who are proficient in labor security business, commending a group of post experts and service stars, and guiding and helping young people to make achievements in their posts.

2. Strengthen team building and promote youth posts. The center attaches great importance to the construction of the youth team and the cultivation of talents, and promotes the early growth of promising young people through various channels. First of all, party member teamed up with party activists to help young people mature politically and ideologically at an early date. In XX, two members of the Center * * * gloriously joined the Party organization; Second, actively encourage youth league members to participate in various organizational activities. In the knowledge contest organized by the Communist Youth League Committee, the youth reading activity of "recommending books and sending messages", the knowledge contest of labor and social security business organized by our bureau, and the keynote speech contest of "Gorgeous Youth, Serving People's Livelihood" organized by Jiangsu Provincial Affairs Department, the center players have all achieved good results. The third is to create conditions for the growth of teenagers. Through open competition, some young members of the center took up the leadership positions at the department level, and five consultants were rated as provincial excellent consultants.

3. Serve the society from zero distance around the creative theme. The Youth League branch combines the creation work with the service of employers and the masses, and constantly introduces the creation work to the grassroots. First, go deep into the contact point of the central community-the community delivery service of Luxunyuan, Yi Jiangmen Street, Gulou District, solicit the work suggestions of the community labor security coordinator, and distribute the Nanjing Labor Security Service Guide and the Labor Security Business Handling Guide free of charge; The second is to go deep into the contact point of central enterprises-Nanjing real estate management company to send policies to help solve the policy problems encountered in the process of enterprise restructuring; The third is to go deep into poor families to carry out poverty alleviation activities. Responding to the call of the Municipal Government Working Committee, sponsoring a freshman of Nanjing University to enter the school smoothly; The fourth is to carry out volunteer service activities in depth. All the cadres and workers in the center participated in the volunteer registration, and the youth of the League members actively participated in the activities of "Youth Civilization Serving the People" and "3.5 Learning from Lei Feng". On June 6th, XX, 10/0, the Center organized youth league members to participate in the legal publicity activities of "Caring for Migrant Workers and Sending them to South Station" jointly sponsored by provinces and cities, and went deep into the construction site of Beijing-Shanghai South Railway Station to provide policy publicity and consultation for migrant workers' brothers. On June 1 day, XX, the Center actively participated in the "June 1" Happy Garden Delivery of Youth Civilization organized by the Communist Youth League Committee, and went to Hushu Central Primary School in Jiangning District to celebrate Children's Day with left-behind children and poor students from rural migrant families. The fifth is to enlarge the remote service effect of the network platform. As a service extension of 12333 labor security consulting service, party member remote service platform of "labor security through train" in our city, party member, the center and team members use their spare time to provide online answers on labor security policies for the masses, especially farmers. Since the platform was opened in April of XX, the center has answered 689 questions from the masses, accounting for 33% of the global total.

Activity summary: The power supply business hall of Erx County Power Supply Bureau is an outstanding collective full of vigor, unity and progress. At present, there are 9 employees in the business hall, including 2 regular workers. Mainly responsible for the contact, installation, electricity fee inquiry and business consultation of XX city's electricity business. It is the social window of XX Power Supply Bureau and represents the social image of XX Power Supply Bureau. Since 2005, with the care, support and help of party and government leaders at all levels, the power supply business hall has worked closely around the center of our bureau, won the trust of customers with excellent professional ethics, excellent service concept and excellent business technology in strict accordance with the provincial "Youth Civilization" standard, and won awards and commendations from organizations at all levels. First, change the concept of self-pressure.

Since it was launched last year, the team has seriously carried out the "Demonstration Action for Credit Construction of Youth Civilization". Vigorously advocate the credit convention of "honesty and trustworthiness, due diligence, taking the lead in setting an example", change the ideological concepts of team members, and strengthen market awareness and service awareness.

The team used their spare time to organize business training such as enterprise registration and CIS application, which improved employees' business skills. Discuss how to start from me, how to improve service quality, "if I am a customer" and other topics to improve service quality; Organize team members to study in benchmarking units inside and outside the system, master the advanced experience and service concept of other units, and optimize the customer service process; Organize members to participate in the annual symposium of professional ethics supervisors and customers of China Radio and TV University held by our bureau, solicit opinions from power users and professional ethics supervisors, and improve service level and service mode; Training in civilized language and etiquette has been carried out, which has greatly improved gfd, manners, words and deeds, professional quality, etc. We have carried out the education of civic morality construction with the theme of professional ethics construction, combined with the implementation outline of civic morality construction issued by the Central Committee of the Communist Party of China, and adopted the learning mode of combining centralization and decentralization, taking exams and taking part in knowledge contests, and achieved good results. Through the above activities, the team members have established a correct service concept and greatly improved their professional ethics.

Second, strengthen management and lay a solid foundation.

To strengthen the construction of "Youth Civilization", efforts should be made to strengthen management and establish a sound operating mechanism.

1, set targets and strengthen measures. At the beginning of the year, according to the work of the bureau center, the work objectives were formulated, and measures were planned according to the objectives to ensure the implementation of the measures.

2. Develop clear and detailed job responsibilities. Combined with the specific work of the team, the team works meticulously and formulates the responsibility system for team members. Everyone's responsibilities and goals are clear, which greatly improves the enthusiasm of team members and significantly improves work efficiency and quality. In addition, the team economic responsibility system is formulated to ensure the completion of various tasks.

3, the implementation of the responsibility system for production safety, enhance the safety awareness of collective members. Organize personnel to study safety regularly and take safety measures such as fire prevention and theft prevention.

4. Adhere to the weekly class meeting system. Every Monday, there is a class meeting in the class. At the meeting, we summarized last week's work, praised good deeds, criticized problems and made timely rectification. At the same time, plan the work schedule for next week. Through this form, team members have a full understanding of the work tasks and working conditions of the whole class, so that they can carry out their work more deeply.

Third, sincerely serve and contribute to society.

In recent years, with the goal of "serving the people and contributing to the society", the business hall has carried out in-depth activities of "serving the people and building a new industry style". Every major festival, according to the deployment of the bureau, organize powerful personnel to publicize the knowledge of electric power laws and regulations in busy areas and consult business knowledge. In recent years, * * * has distributed nearly10,000 copies of publicity materials, making customers understand clearly and safely when using electricity. Secretary 1 14 All rights reserved.

In the educational activities to maintain the advanced nature of party member and enhance the awareness of the league members, the team members actively carried out a series of activities such as learning advanced deeds with party member and the team leader as the main body and full participation. According to the arrangement of the Party Committee of our bureau, we will set up a service team, set up a service network, clarify the service responsibility, improve the service system, enrich the service measures, and constantly lead the quality service deeper. Taking the opportunity of the establishment of young volunteers by the Youth League Committee, the business hall organized all young members to join the youth volunteer service team.

An old and frail man came to the business hall to register for electricity. XX in the business hall received him warmly. Knowing that the old man was old and his wife was ill at home, he quickly contacted the power supply station in the district and braved the cold wind to see the old man Pute's watch that day. The old man was very moved. He wrote a thank-you letter on a piece of red paper with trembling hands and sent it to the business hall. He said: "Although my handwriting is not good, it represents my true feelings. You have truly achieved customer first and service first. "

In addition, I also actively participated in the theme group day activities organized by the Bureau Youth League Committee. After hearing about XXX's deeds, team members donated money to express their meager strength and help students tide over the difficulties. Over the past year, the flag of "Youth Volunteer Service Team" has been flying in the streets of XX town. Young volunteers wearing little red riding hood often haunt community streets, making outstanding contributions to establishing a good image of power enterprises, which has been recognized by leaders and widely praised by the masses.