Technical work summary Fan Wenxuan

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Summary and Selection of Technical Work Time flies, and the busy and fruitful xx year is about to pass. On the occasion of resigning the old year and welcoming the new year, this paper summarizes the work of the technical department in xx, in order to make up for the shortcomings, update the concept, make greater achievements in xx, open up a new situation for the work of the technical department and lay a solid foundation. Over the past xx years, under the correct and scientific leadership of the company manager and the mutual assistance and cooperation with the sales department, our department has guided comprehensive technical work with the spirit of persisting in Excellence, pioneering and advancing with the times, with a realistic attitude and a cautious and careful work attitude. According to the training program, the construction of professional and technical personnel has been done well, and certain results have been achieved. At the same time, there are also some shortcomings in the work. The work in xx years is summarized as follows:

1. As one of the technical directors of the company, under the leadership of the manager and Zhu, I formulated the basic rules and regulations of the technical department on behalf of the technical department: service and supervision standards, maintenance procedures, installation specifications and employee codes. After some efforts, some achievements have been made. Among them, the implementation of "Maintenance Technology", "Installation Specification" and "Staff Code" has been significantly improved compared with last year, and it has been well implemented, putting an end to the disorder and lack of organization and discipline in the technical department. But what are the service and regulatory standards? 6. Return visit mechanism? At the end of this year, the initial implementation of the mismatch between sales department and technology began, with no results; ? 7. Employee appraisal? Only the sales department has implemented it, but the technical department has not; ? 8. Sales service quality monitoring, complaint handling and prevention? It didn't happen at all. The sixth and eighth parts of these three parts are directly related to the reputation and benefits of the company and need to be implemented continuously throughout the year. The seventh part is also the reform to be mentioned later, which is related to the fundamental interests and starting point of technicians, the performance and efficiency of the technical department of the company, and the reputation of users, and needs to be implemented as soon as possible.

From June to July, I did some work related to the industrial zone. I am very grateful to the company manager for his trust and support, and also for his training, which gave me a lot of room to try and improve myself. More importantly, I broadened my horizons and increased my knowledge. However, due to various internal and external factors, it is necessary to change the focus of work in time and implement after-sales work in order to make contributions again, better cooperate with the implementation of various departments and bring benefits to the company.

After 3.8 months, carry out after-sales work and train and implement the technical department's? Is it accurate? Our service style, intermittent four important technical trainings, and spare time, through heart-to-heart talk, interspersed with various technical experiences and maintenance skills, and the principle of being a man and doing things, the technicians have been properly improved. Xx years, will I continue to implement it? Is it accurate? With Zhu's service style, we will build a professional, humanized, fast and efficient technical talent team.

Summing up thinking

The technical department, in the eyes of ordinary people, should be a dull department lacking enthusiasm, passion and even challenges. However, relying on my accumulated experience over the years and my open-minded communication style, I share my experience and achievements unconsciously. I feel that I am enthusiastic and enjoy it in the technical department. I believe that the feeling I gave to our department has even spread to other departments. Our department has a very forward-looking goal for the future. We believe that what we do can bring stability and breakthrough to the company and help customers realize their interests. We also believe that personal value can be achieved. With this belief, work will naturally be different from before. Some ideas have changed and some have strengthened. I will elaborate on several important issues below.

1. Establish department positioning and self-positioning.

We clearly define this department as the customer care department, which provides customer care services for the company. Define my department as home, define myself as an expert, provide customers with overall solutions and make them feel at home. Maybe there is still a gap between our actual situation and this position, but this is exactly what we are trying to do. In the past, we defined the department as the technical service department. Of course, this is definitely our role in the company. But this definition is a bit low and not high enough. This definition puts us in a passive position. Other departments or customers will only come to us when they encounter difficulties and need to solve problems. I defined and comforted my department in xx in this way: the highest evaluation of the technical department is that they have not heard criticism for one year, because it shows that they have solved all the problems of customers? . As soon as this idea is formed, I can easily feel it myself, just like after-sales service. The same is true of my own positioning. I used to position myself as an engineer, sometimes limiting my thinking. We will only do what we do and what our customers ask us to do. And I often feel that my ability and energy are limited. Even if I have lofty ideals and good ideas, I will hide my thoughts, because I may have to pay more work to deal with unknown difficulties. Now, after changing the orientation of departments and individuals, our departments have greater responsibilities, can participate in more departmental strategies, compete with more companies, and have a bigger platform. To be sure, through hard work, the value achieved is much greater than before, and some of them were even unimaginable before.

2. Strive to improve the user experience

We know that we should be customer-oriented and know what customers really need. This makes us need to make great efforts in this regard. By analyzing customers' demand and purchasing power, competitors' characteristics, current market trends, customers' cognitive level and positioning trends, market risk avoidance and market weather vane, we can improve many problems and strengthen the construction of self-operated teams. In short, there are the following points:

Whether the (1) function meets the needs of customers. The more functions, the better. The key is to see if they are needed by customers. Specifically, this comes from customers' daily feedback, news and communication with us.

Whether the response speed is slow or not can be obtained from the feedback of users and our own perception.

(3) convenient tips. Prompt users in some places so that they don't have doubts and provide solutions when users have problems.

(4) More controllable operation. For example, accurate customer information, retrieval, and a zero-risk after-sales plan.

5. More efficient business processing capabilities. This is mainly through the repeated study of customers' daily work and the reference of other applications to solve similar problems.

3. Pay more attention to product quality.

In terms of product quality, we have strengthened control. Try to make more efforts in the early stage to avoid unnecessary home visits or maintenance burdens in the future and reduce the pressure on the technical department. This is also the result of changing the concept of our department. First of all, we admit that our working procedure is a product of continuous improvement and will be improved and revised at any time. Abandoning the idea of once and for all, in fact, the hidden rules also prove that once and for all is impossible, or it depends on the accumulation and precipitation of its own technology. It is embodied in the following aspects:

(1) At the beginning of unpacking the new machine, the system of one machine for one system was established. Welcome the sales department to provide system and program bugs, understand the whole process of our installation and give us suggestions.

(2) Strengthen the ability to handle anomalies. Programs or hardware will always encounter unexpected errors, so we begin to face up to this problem and avoid some potential risks by strengthening the identification and handling of anomalies.

(3) Plan to set up a special testing team. This includes user function testing, system performance testing, stress testing and destructive testing. I will also begin to slowly record the causes of historical errors in our system, and take this as an important basis within the pre-sales controllable range.

4. Improve initiative.

A lot of things are like this. What if they were there from the beginning? Impossible? Realize. Then basically this problem will be difficult to solve in the end. If you want to? I have to do it, but there are many difficulties now? Always focus on the problems to be solved, and many seemingly difficult things can be solved smoothly in the end. Take my classmate as an example: My classmate is a high school English teacher. There is a student in her class who is a child who listens carefully. Her colleague (who teaches math) told her that the child didn't listen carefully in class. She asked why. Her colleague said that he always stretched his long legs forward, which always affected the classmate in front, so my classmate paid special attention to that classmate in class later. As expected, my classmate thought he was a student who didn't listen carefully for a semester, but the final exam shocked my classmate. That male student actually got into the top ten in English and got excellent grades in all subjects. People always have thinking inertia: when others impose what they want you to see on you, following others becomes self-imposed (nathan mayer). So I asked my department staff to take the goal away from the impossible. One problem at a time, not whether it can be solved or not. In this way, the problem is refined into specific problems and the solution is found.

Summary and selection of technical work model essay 2 1. Practice hard? Theory of Three Represents theory? Important ideas, unite and educate young people with examples and examples.

? Theory of Three Represents theory? The important thought is the foundation of our party, the foundation of being in power, the source of strength, and the guiding ideology that our party must adhere to for a long time. Over the past year, the Communist Youth League Committee and the State Youth Federation have actively participated in XXX rural areas? Theory of Three Represents theory? Learning and education activities, not only sent XXX, vice chairman of the State Youth Federation, to Malipo County to participate? Three studies? Inspectorate work, and directly sent to Mubai Village, Pingzhai Township, Qiubei County, a poverty alleviation point, with Liao Yunhua, Secretary General of the State Youth Federation, as the team leader and Li Yongzheng as the team member? Three studies? Steering group. ? Three studies? The steering group successfully completed this rural area? Theory of Three Represents theory? In the study and education activities, with the support of the Communist Youth League Committee and the leaders of the State Youth Federation, XXX tons of water were provided free of charge, and the masses were mobilized to work. A wide cement bridge was built on the Mubai River, which solved the problem of local people crossing the river in one fell swoop and strengthened the relationship between the party and the masses. Hot projects? , has been warmly welcomed by the broad masses of the people.

Educating young people with typical solidarity has always been an important task of XXX Youth Federation, and it is also an active implementation of the seventh Youth League Congress of the Communist Youth League Committee? Lay a foundation, build a model, create a brand and make a difference? Important content of working ideas. 20xx From May 20th to June 5438+00, the Central Committee of the Communist Youth League, the State Youth Federation, the Organization Department of the State Committee, the Propaganda Department of the State Committee, the State Personnel Bureau and the State Office of Spiritual Civilization jointly held the third XXX? Top ten outstanding young people? In the selection activities, after strict and careful selection by the jury, 20 official candidates were produced for publicity. Finally, ten outstanding young people in the third XXX, such as Cui, an elite of Sanqi, and Wang Dachang, an expert in seed production, were selected. After the results of the selection are announced, they will be sent to Cui together with the Propaganda Department of the State Committee. Top ten outstanding young people? The learning notice called on Quanzhou youth league organizations at all levels and the majority of league members to learn from them, which set off a climax of learning from the top ten young people in Quanzhou. On June 5438+00, a grand commendation and awarding party was held at the 2nd Youth Square Cultural Festival, in which ten outstanding young people were commended with great fanfare, and a glorious image of contemporary XXX youth was established, which won unanimous praise from all walks of life and the majority of league members, and played a role in encouraging the majority of young people to study hard, work hard, serve the society and make contributions.

XXX, a young farmer from Malipo County recommended by the Communist Youth League Committee and the State Youth Federation, won the China? Top ten outstanding young farmers? Nomination award; XXX won? Top Ten Outstanding Young People in the Fifth Session of Yunnan Province? Nomination award; A large number of provincial and state Youth Federation members and top ten outstanding young people have exercised and grown up in Youth Federation activities, which have attracted the attention of organizational departments and all walks of life, been promoted and reused, and have taken up leadership positions above the deputy place.

Second, the implementation of the state committee? Go out? Strategy, the smooth implementation of the Sino-Vietnamese youth bridge plan.

In 20xx, China ***XXX Committee formulated? Go out? Strategy, realized for XXX? Catch up? And then what? Jump? Consolidate the foundation of development. Communist Youth League Committee and State Youth Federation responded positively to the State Committee? Go out? Strategically, at the beginning of 20xx, a delegation of provincial and state youth federations and league cadres 17 was organized to go to Singapore, Malaysia and Thailand for a three-day study tour, focusing on Thailand's economic development and tourism, Malaysia's missionary schools and private schools, and Singapore's municipal management. 20xx 10, the Communist Youth League Committee and the State Youth Federation also organized a delegation composed of 20 provincial and state youth members and government officials to inspect the economic development, youth work characteristics and urban construction of Guangzhou, Shenzhen, Zhuhai, Hong Kong and Macao. Pass twice in a row? Go out? During the study and inspection activities, the horizons of the members of the Youth Federation and the Youth League cadres have been broadened, and they have further learned about the successful experience of the development of economically developed coastal areas, and enhanced the perceptual knowledge of young cadres about the rapid development of the outside world, thus further improving the comprehensive quality of young cadres and enhancing their awareness of opening up to the outside world, which has been warmly welcomed by the majority of members and youth league cadres.

In order to further implement the Sino-Vietnamese Joint Statement signed by China and Vietnam in 1999? Strengthen friendly exchanges between young people, so that Sino-Vietnamese friendship will develop in an all-round way, and there will be successors? Carry out the spirit of. Long-term stability, future-oriented, good-neighborliness and all-round cooperation? The 16-character policy, giving full play to the organization and management functions of the Communist Youth League's foreign exchanges, XXX Communist Youth League used its location advantages to jointly implement it with the Vietnamese Huang Communist Youth League Provincial Committee and the Provincial Youth League Committee. China-Vietnam Youth Bridge Project? 12 On September 20th, a youth delegation from Hejiang Province headed by Luo Shimei, Acting Secretary of the Communist Youth League Committee, was invited to visit XXX. The youths of the two sides held formal talks on strengthening the friendly exchanges between the youths in the border areas between China and Vietnam, and signed the Minutes of Talks between the Youth Delegation of People's Republic of China (PRC) Zhuang and Miao Autonomous Prefecture and the Youth Delegation of the Socialist Republic of Vietnam. After the talks, two trees were planted in Wenbita Park in XXX? Sino-Vietnamese Youth Friendship Memorial Tree? . Hejiang Youth Delegation was also invited to attend the opening ceremony of the 2nd Youth Square Cultural Festival in XXX, and visited the enterprises, markets and cityscape of XXX. In a warm and friendly atmosphere, the two sides agreed to meet again during Vietnam Youth Day in March 20xx.

This time? China-Vietnam Youth Bridge Project? The implementation of XXX has completed the established activities, achieved the expected purpose, and achieved fruitful results. It has made positive contributions to strengthening the friendship between Chinese and Vietnamese teenagers and expanding XXX's opening up and friendly exchanges, and will surely leave a strong impression on the history of foreign exchanges in youth work in our state.

Third, the work of serving young people to grow into talents has been well received, and the activities of the Youth Federation are rich and colorful.

Serving young people to grow into talents is an important duty of XXX Youth Federation. In 20xx, the leaders of the State Youth Federation carefully selected the service items, worked hard to do practical things and do good deeds for the youth, and carried out their work in a down-to-earth manner, thus establishing a good image of the Youth Federation, and the credibility, popularity and reputation of the Youth Federation activities reached a new height.

In June, 20xx, in order to guide the majority of computer enthusiasts to use modern network technology correctly, fully demonstrate the level and technology of XXX teenagers using computers, tap the computer technical talents of teenagers in our province, guide the majority of teenagers to surf the Internet in a civilized way, and make the network truly become an important platform for teenagers to learn knowledge, exchange ideas and have fun, the Communist Youth League Committee, the All-China Youth Federation and the XXX Branch of Yunnan Company jointly held the first? XXX cup? FLASH animation contest for web pages. This time? Promote XXX, show XXX and love XXX? The theme of the computer technology application competition attracted nearly 100 computer enthusiasts to sign up for the competition. Participants include civil servants, workers, teachers and students. The oldest is 47 years old and the youngest is only 14 years old. After careful selection, six web pages and four animation works with novel ideas and distinctive styles, such as XXX in the Country of Sanqi and Love of Sanqi, stand out from the crowd. Holding this competition has aroused a strong response among teenagers, found a group of computer technicians, vigorously advocated active, healthy and lively computer surfing fashion, promoted the healthy growth of teenagers, and was warmly welcomed by the majority of computer enthusiasts.

Summary and Selection of Technical Work Fan Wensan graduated from North China Electric Power University in 20xx, majoring in power supply and demand engineering. 20xx joined the power industry company in August. During these five years, I worked in the line class, substation class and biotechnology unit of the electric power industry company in the first line of production. With the support and help of leaders and colleagues, I have made certain achievements in thinking, work and study, and my overall quality has also been improved to a certain extent. The following is a comprehensive summary of my work in the past five years from a professional and technical point of view:

Electric power enterprise is a special industry, which requires employees to have good self-ability and psychological quality. Therefore, I constantly learn various skills, study and master the operation mode and characteristics of power system, and understand the operation situation of distribution network in the whole region. At the same time, according to the needs of various electrical equipment, I master the relevant professional knowledge such as electrical foundation, electrical materials and high-voltage engineering technology, and choose the best operation mode and economical operation method according to the operation situation of on-site electrical equipment. According to the actual operation experience, correctly handle the equipment failures and sudden accidents of the electrical system, initially understand the basic common sense of team management and production technology management, and further strengthen their professional level.

First, learn professional knowledge of production and operation to improve job skills.

Since I joined the work in 20xx, in order to make me change my role as soon as possible, get familiar with the working environment and adapt to the production requirements, I was assigned to the line shift and substation shift of electric power industry company, engaged in line erection, cable laying, high voltage test, relay protection and substation maintenance.

At the beginning of my work, I found that the professional knowledge I learned at school was very different from the actual production. To this end, I study hard the professional knowledge of production and operation, and strive to improve my post labor skills. In a short period of one year, I actively absorbed the working experience of the old masters, humbly asked them about the technical problems in my work, and through my own efforts, I quickly mastered the production procedures for line and substation operation, as well as the specifications and parameters of various primary and secondary equipment.

The second is engaged in architectural design and technical management.

At the end of 20xx, I was assigned to Biotechnology Unit of Electric Power Industry Company, mainly responsible for the design and construction of transmission and distribution lines. At this time, it is the early stage of rural power grid transformation, and the workload is very large. In the case of tight time and heavy tasks, I worked and studied, and soon entered the formal stage.

First of all, we should always follow the masters to the scene, so that their theoretical knowledge and practice can be better combined with their original knowledge. On the one hand, they give up their rest time, use various materials for professional study, and strengthen their professional knowledge reserves in a targeted manner; On the other hand, if you don't know your own problems, ask the master, think hard, do more, study hard and remember. I learned the technical requirements and parameters of various lines in a short time, made clear the operation principle and nameplate parameters of each equipment, and analyzed the operation of the lines by using the distribution network dispatching chart, which increased my work confidence and enriched my practical experience. I participated in the reconstruction project of high and low voltage rural power grid in Pangjiabao town 17 village. I am mainly responsible for line design, drawing and modification of construction drawings, and arrangement of line data. And enriched the company's line information. I also joined the small arms camp? Longguan 1 10kv secondary line reconstruction project, with a total length of 24.5km, mostly in mountainous areas, is constructed in winter. I am mainly responsible for the retest of the line, familiar with the design drawings, comparing with the construction site, and calculating the technical parameters of the line. After seven months of hard work, the work was finally successfully completed. Finally, I sorted out the project acceptance information and reported it to the supervision and operation department.

Secondly, advanced scientific and technological means are applied to practical work, and at the same time, autocad is used to draw line trend diagram, phase sequence diagram and cross diagram. Update the line drawings in time, update the old and new drawings, make the drawings consistent with the site and equipment, further improve the line data, ensure the authenticity of the data, and lay the foundation for truly guiding production management and gradually realizing the state maintenance of the line. Improve work efficiency and management level.

I also participated in the training of new regulations and work tickets. This year, he was appointed as the issuer of the line working ticket, and the burden was even heavier. Because the working ticket issuer bears great responsibility for safety, his negligence may cause serious consequences. He should not only ensure the necessity and safety of the work, but also see whether the safety measures filled in the work ticket are complete. More importantly, he should ensure that the assigned person in charge of the work and the members of the work class are appropriate and sufficient. So I began to go to small sites frequently, and I was actively familiar with the names of urban streets in combination with the distribution network map to understand the operation of high and low voltage lines in urban areas. I have carefully studied the Technical Management Regulations of Electric Power Industry, the Safety Work Regulations of Electric Power Industry and the Accident Investigation Regulations of Electric Power Industry, filled in all kinds of working tickets and measures skillfully, and controlled and analyzed dangerous points, which laid a solid foundation for the correct issuance of working tickets.

Third, study hard new knowledge and arm yourself with knowledge.

While doing my job well, I am constantly learning new knowledge and trying to enrich myself. At the end of 20xx, he took the second-class constructor exam and obtained the national second-class constructor certificate with excellent results. In order to better complete this work, I have re-studied various regulations, standards, construction and acceptance specifications, completed all the work on time, and enriched myself.

Generally speaking, in the power management work in recent years, I have applied my professional technical knowledge to production practice, achieved certain results, and possessed certain technical working ability, but there are still many shortcomings to be improved. In my future work, I will strengthen my study, overcome my shortcomings and strive to continuously improve my professional and technical level. It can better meet the needs of modern electric power construction.

The above is my professional summary since I have been engaged in production and operation for more than five years. Summary is to get rid of the disadvantages and keep the essence. On the one hand, through technical summary, while affirming our work, we can see our own shortcomings and defects, improve and improve them in future production and work, and constantly create our own professional and technical value. On the other hand, through this qualification examination, we can see others' evaluation of our professional and technical level from another side, thus prompting us to be more strict with ourselves and constantly improve our knowledge level and labor skill level. A threesome must have a teacher. I firmly believe that our professional level will be better if we learn from each other and consult each other in our daily work. Never too old to learn, knowledge is infinite, and learning can't stop. In the future work, I will devote myself to my work with full enthusiasm, give full play to my technical expertise in the electric power construction industry, create higher economic benefits for enterprises and make greater contributions to enterprises and the country.

I recommend it carefully.