How to solve DJI drone battery prompt failure?

When the App prompts "Battery communication abnormality", it may be due to abnormal communication between the battery and the flight control, causing the recognition to fail. You can first follow the steps below to troubleshoot:

1. If there is an extra battery, please replace the battery for troubleshooting;

2. If there is no such problem after replacing the battery, the battery is abnormal;

3. It is recommended that the abnormal parts be Use alcohol with a concentration of more than 75% to wipe the metal contacts on the battery or the fuselage and try again;

4. If there is no improvement after replacing multiple batteries, send the battery and fuselage back for testing. There may be abnormalities in the fuselage or the battery;

If it still doesn't work, the battery will be sent back for testing within the warranty. If it is out of warranty, it is recommended to replace it with a new battery. The fuselage is under warranty and can be sent back for inspection.