Does ICBC have any good services?

Compared with domestic peers, ICBC's advantages in service are mainly reflected in the following aspects:

1. ICBC's customer-centered service concept.

As the largest commercial bank in China, ICBC adheres to the business philosophy of "customer-centered, market-oriented", and strives to improve the service quality from product development to specific business handling and customer consultation, combining the characteristics of ICBC, such as many outlets, strong scientific and technological strength and good team foundation.

2. ICBC has many business outlets and a wide customer base.

ICBC has more than 20,000 outlets nationwide, covering most cities in China. It has about 300 million personal customers and more than 654.38+million corporate customers. Different from the customer screening strategy pursued by some banks, ICBC serves ordinary customers, mid-range customers and high-end customers, and provides hierarchical and differentiated services according to the different financial needs of each customer group.

ICBC has invested a lot of money in customer service.

In recent years, on the one hand, ICBC has invested a lot of manpower and material resources, collected customer feedback, analyzed customer needs, and continuously introduced new financial products and services according to customer needs. On the other hand, we also rely on the industry's leading scientific and technological strength to expand new service channels and provide customers with diversified services. ICBC provides customers with various electronic banking service channels, such as telephone banking, online banking, mobile banking and self-service terminals, which not only meets the needs of customers for consulting and handling banking business without leaving home, but also extends the service hours of banks, and takes the lead in realizing 7×24 hours banking service.

4. ICBC has a strong team foundation.

First of all, ICBC has more than 300,000 skilled employees to provide quality services to customers, and at the same time, it regularly trains employees on business knowledge and professional ethics to ensure high-level services; Secondly, ICBC has the absolute leading scientific and technological strength in China, which provides a reliable guarantee for high-quality financial services.