5 model property management self-assessment report

# Report # Introduction Inadvertently, a piece of work is over. In the course of our work, we have seen both good things and areas that need improvement. It's time to record them in the self-evaluation report. The following is a sample of property management self-assessment report, welcome to read!

1. Model essay on property management self-assessment report

According to the guiding spirit of the property management department of the housing management center for the work of property management companies and the specific requirements for services. We have carried out a comprehensive and meticulous self-examination and self-correction of all specific work, and now the relevant situation is reported as follows: 20xx is about to enter the second quarter. In the past, with the correct leadership and strong support of the Property Management Section of the Housing Management Center, all employees of Property Management Co., Ltd. always adhered to the service tenet of "owner first, harmony and win-win", took the owner's needs as their own responsibility, focused on safety management, and constantly standardized property service standards. With the joint efforts of all the staff, a lot of work has been done in community security, garden appearance and public facilities maintenance. At present, all employees have shown a good mental outlook. Due to the urging and timely correction of leaders at all levels of the Housing Management Center, the earnest efforts of all employees of the company and the active cooperation of the owners, all the work of the Property Management Co., Ltd. presents a good situation at present, as follows:

I. Acceptance of Complaints (Requirements) and Owner's Satisfaction:

20xx 65438+ 10 to March 3 1, * * Telephone calls and visiting pieces for accepting complaints (demands), including 4 pieces of demand consultation, complaints, after-sales warranty and maintenance; The comprehensive completion rate of completed parts and unfinished parts (mainly for after-sales missed maintenance to be verified or the owner is not in the local area and is not in a hurry to repair) is xx%.

In the aspect of owner satisfaction survey, our company adopts the method of customer service department randomly selecting owners, conducts a questionnaire survey every quarter and conducts an on-site interview once a month to understand the relevant opinions and suggestions of owners. Through the comprehensive investigation of customer service department, the owner's comprehensive satisfaction with our company in the first quarter was above 95 points.

Second, the charging standard:

According to the annual work policy, objectives and total budget, and according to the collection plan of the property company, we will smoothly carry out the collection tasks of property service fees receivable and cleaning up foreign capital.

Three. Occupation:

As of March 3 1 day, * * * delivered xx households, including xx households in Block A, xx households in Block B, xx households in Block C and xx households in the building, with occupancy rate of xx, and xx households are currently undergoing renovation.

Fourth, the training situation:

As of March 3 1. * * * Training times, total number of people and training hours per capita. The training content mainly involves the company's corporate culture and rules and regulations, service etiquette, job skills, relevant legal knowledge and case analysis. Training methods mainly include lectures, live experience, discussion and team development training. Through a series of training, team affinity has been greatly improved, service awareness has been changed and work skills have been improved.

Verb (abbreviation of verb) internal management:

According to the actual situation of the company, the employees in each position were assessed, the organizational structure was optimized and adjusted, and the management ability was improved. Not only excellent management and business backbones were selected within the company, but also a group of high-quality engineering technology and various employees were introduced from the society, forming a young and professional staff. Through a series of optimization and adjustment, the company's existing resources have been fully and effectively utilized, and the work efficiency has been improved.

VI. Regional Capacity and Environmental Sanitation:

(1) The stairs were not cleaned properly, and it was improved after contacting the responsible person and emphasizing the responsibility of the responsible person.

(2) Some owners throw garbage from their windows or throw garbage on the stairs, which has a very bad influence. My property has talked with residents who have this uncivilized behavior and resolutely put an end to this phenomenon from happening again.

(3) Psoriasis can be seen in many places, and has been repeatedly banned, and people have been sent to clear it.

(4) Daily production and daily settlement of domestic garbage.

(5) The property regularly organizes personnel to clean the top of the unit door.

(6) Improve the supporting facilities of the community, which greatly facilitates the life of the community owners.

Seven, green maintenance:

(1) The first phase of the green belt was completely rectified. The vegetables planted by individual residents were uprooted and the clothesline tied between two trees was confiscated.

(2) In spring, all kinds of precious flowers and trees in the community were comprehensively maintained.

(3) Check the water valve for residential greening, and find that it leaks, and the property has been repaired in time.

Eight, the maintenance of public order:

(1) equipped with professional security team, and implement a 24-hour duty system.

(2) Manage and guide the vehicles entering and leaving, and keep the roads unblocked.

(3) Specify the placement position of mobile billboards in the store, which will not hinder the overall beauty of the area and affect the business of merchants.

Nine, fire management:

(1) Property management personnel have been sent to conduct daily inspections on the fire protection system to prevent individual residential owners from turning on fire faucets for laundry.

(2) Clean up the sundries piled up in each corridor to eliminate potential safety hazards.

(3) Fire fighting equipment shall be free from defects and faults.

X. Vehicle management:

(1) Strengthen the supervision and management of each intersection, and prohibit large vehicles from entering the community, so as not to crush the pavement and manhole cover.

(2) Public security patrol to rectify the orderly discharge of vehicles and smooth roads.

(3) Register and record the vehicles entering and leaving the community.

XI。 Daily inspection and maintenance of public facilities, equipment and public parts:

(1) The manhole cover at the entrance of the community is damaged. In order to ensure the safety of pedestrians and the overall appearance of the community, new covers have been purchased and replaced.

(2) Safety patrol daily inspection, and handle problems in time when found.

(3) Regular maintenance shall be carried out by special personnel without damage.

2. Model essay on property management self-assessment report

In order to further standardize the property service management of county residential areas, improve the service level of property service enterprises, and effectively promote the healthy and orderly development of property service management of county residential areas, according to the requirements of the Document Notice of Jiaozuo City's Leading Group for Fine Management Inspection and Assessment forwarded by Wuzhi County People's Government, combined with the actual situation of property service management of county residential areas, In strict accordance with the assessment contents and standards of "Management of Residential Quarters" in "Assessment Items and Scoring Standards of Urban Fine Management in Henan Province", the property management of residential quarters in our county in recent years has been carefully self-examined, and now the self-examination situation is reported as follows: 1.

The county has developed Xx residential quarters with a total construction area of xxx million square meters, including xx residential quarters managed by property services with a management area of xx million square meters. There are xx autonomous property management communities with a management area of xxx million square meters. There are xx property management companies in the county, including xxx property managers and xx certified employees.

Second, the basic work of property management

Strict planning requirements and approval of property right houses. Before handling the Pre-sale Permit for Commercial Housing, our center clearly stipulated that all newly-built residential quarters must be built. The pre-sale permit will not be accepted for residential quarters that have not been declared as property right houses by households, and residential quarters that have not held preliminary property bidding to select property service enterprises as required. Up to now, real estate development enterprises have declared the property space xx in our center, approved the property space xxx, and included it in the property management space file.

Xx, a realty service enterprise, shall be selected through public bidding and incorporated into the bidding documents of realty management. Drafted the "Measures for the Management of Special Maintenance Funds for Residential Buildings in Wuzhi County" and reported it to the county government. The staff of the property department went deep into the property service enterprises and residential quarters to consult the opinions of the owners. , and seriously guide the property service enterprises to improve the workflow according to the characteristics of each quarter, establish and improve the workflow of property service, and establish various management systems such as 24-hour duty system, financial system, health system, repair report system and guard security system, requiring the property service enterprises to disclose the income and expenditure of property management service fees at least once every six months. Years ago, we organized related property service enterprises to participate in the city's property management exchange meeting and visited the excellent demonstration communities in the city.

Third, the management and maintenance of houses.

First, the schematic diagram is standardized and all kinds of labels are clear. The main entrances and exits of residential quarters in our county are equipped with schematic diagrams of residential quarters, which are clear, true and reliable. There are street signs at the main intersections, and the floors of the gatehouse are clearly marked, which greatly facilitates the community owners.

Second, strictly follow the plan to ensure the use of houses. There are no owners who violate the owner's statute, violate the planning, build illegally and change the use of the house without authorization.

Third, the outdoor is closed and unified, and the air conditioning is installed in an orderly manner. The balcony is closed and unified, and the air conditioning bracket is basically rustless.

Four, strictly guide the property service enterprises to implement the "Regulations on the Management of Decoration in Jiaozuo City", because of the housing decoration, it will endanger the housing structure, tear down the pipeline and harm the interests of others.

Four, * * * with facilities and equipment management

First, * * * has facilities and equipment operation, normal use and maintenance records, without accidents. Professional and technical personnel and maintenance are all certified. Keep records in strict accordance with operating procedures and maintenance specifications.

The second is the unified management of outdoor public pipelines. Selfless pull disorderly pull phenomenon.

The third is to keep the drainage and sewage pipes unblocked, without blockage or overflow.

Fourth, the roads in the community are smooth, the road surface is smooth, the manhole cover is not damaged or lost, and the road surface manhole cover does not affect the passage of vehicles and pedestrians.

Fifth, the water supply and power supply are operating normally, the secondary water supply is strictly guaranteed, the elevator operation is guaranteed, and emergency response plans are formulated.

Verb (abbreviation for verb) security, fire fighting and vehicle management

First, the security team is sound and the system is sound. Property enterprises should reasonably equip professional security teams according to the scale of community owners, and implement all-weather duty and security patrol system; Security personnel are familiar with the community environment, civilized on duty, well-trained, standardized in language and conscientious.

Second, power distribution, water storage and other places that endanger personal safety are clearly marked, and property companies have specific preventive measures. Fire fighting equipment and facilities are in good condition, fire exits are unblocked, and there are emergency plans for fire safety.

Third, vehicle management is in place and the mechanism is perfect. Formulate motor vehicle parking lot management system and non-motor vehicle management system, with clear management responsibilities, standardized access registration and parking, and orderly management.

Six, environmental sanitation and greening management

First, according to the actual situation of their respective service communities, property enterprises make feasible annual work plans for sanitation and cleaning, and define work objectives, division of responsibilities and safeguard measures. Set up a cleaning team, refine the tasks, clarify the responsibilities, vigorously implement the daily cleaning system and the key parts cleaning system at any time, and adhere to the daily inspection and monthly evaluation. Garbage cans, sprayers, electric lawn mowers and other necessary equipment are complete. Do garbage Nissan Nissin, community public space clean without sundry, no disorderly posting, no stalls, billboards, etc.

Second, the layout of green space in the community is reasonable, and flowers and plants are properly matched with architectural sketches. Divide the responsibility area, carry out package maintenance management, ensure the lawn is clean and tidy, the trees grow normally, and the flowers are trimmed in time. No change of use, destruction, trampling and occupation of green space.

VII. Main Problems and Next Steps

The main problems are as follows: first, the collection and use system of special maintenance funds for residential buildings has been established, and the payment rate of maintenance funds for new residential quarters is still insufficient, and the management organization of special maintenance funds has not been established. The Measures for the Administration of Special Maintenance Funds for Residential Buildings in Wuzhi County have been drafted and submitted to the county government. After being approved by government departments, our center will strictly refer to it. Second, the supervision of property service enterprises needs to be improved.

The next steps: First, further improve the management measures of special maintenance funds for residential buildings in Wuzhi County, and study and establish special maintenance management institutions as soon as possible. The second is to strengthen the business guidance to the newly established property service enterprises, improve the service system of the property service enterprises, improve the service quality, and let the majority of owners agree with the high-quality property service with value for money.

3. Model essay on property management self-assessment report

In order to implement your Bureau's Notice on Strengthening Fire Safety Management in Residential Quarters and Office Buildings, ensure the normal working order of the business center around the island, and nip all fire safety hazards in the bud. All the staff of our company conducted a full coverage fire safety inspection on the office building of Huandao Business Center according to the notification requirements. The safety inspection report is as follows: 1. Read the full text of the notice at the regular meeting of the department.

All departments are required to pay more attention to fire safety work from top to bottom, learn the fire emergency plan formulated by the company, master the use of fire extinguishers and hydrants, remember their respective safety responsibilities according to the fire emergency plan list, and implement the fire safety responsibility system. Post a warm reminder at the elevator entrance, do a good job of fire safety publicity for customers, and do a good job of fire safety with customers to prevent fires.

Second, the fire safety inspection work.

1. Conduct regular fire safety inspections on key fire prevention parts in the office area of the business center around the island, including all kinds of equipment rooms, in conjunction with the office administration and the police station around the island, and make timely rectification when problems are found.

2. Arrange security patrol every day to remind the cleaning staff to pay attention. Once sundries are found in the passage, immediately notify the owner to remove them to ensure the smooth passage.

3. Arrange the engineering department and the fire control room to carry out daily inspections, and focus on the fire extinguishers, fire hydrants and fire pumps in the building. Ensure that fire extinguishers and hydrants are in good condition and effective, and that evacuation signs and emergency lighting facilities operate normally.

Our company will take this fire safety inspection as the starting point, continue to do a good job in fire safety management, and strive to create a safe and peaceful working and living environment for the owners.

4. Model essay on property management self-assessment report

In order to lay a solid foundation for safety, improve the fire safety awareness of employees in each management office of the company, enhance the emergency response ability of employees in fire, and learn the knowledge and skills of alarm, initial fire fighting and self-help and escape; Knowledge and skills of organizing and guiding the evacuation of people present. According to the requirements of the company's fire safety training in the first quarter, each management office actively organizes employee training and learning in combination with fire accidents and on-site drills in daily life. The work report is as follows: 1. The directors of all management offices attach importance to it and organizational measures are in place.

In order to ensure the effective implementation of training drills, the company held a safety production emergency evacuation drill meeting on June 23, 65438. The manager of the company requested at the meeting that the directors of each management office should be responsible for planning, organizing and implementing the training drills of each management office, and the security department should actively cooperate. Through the joint efforts of all staff and the careful organization of the management office, the training activities were planned, arranged, checked and implemented in this quarter.

2. Various training activities have been carried out.

1.65438+1On October 25th, xxxx Management Office conducted a fire drill. Content: On-site demonstration of the use of fire extinguishers, on-site fire fighting, escape and so on. And in the area, publicity columns, posting notices and other means are used to popularize fire safety knowledge to the majority of owners and businesses.

2. During the Spring Festival, according to the actual situation, the Security Department used banners and other propaganda tools within the company to create a safe Spring Festival atmosphere with slogans such as "Everyone pays attention to safety and happiness" and "Please pay attention to safety for the happiness of you and your family", so that every employee, every owner and merchant can actively participate in the safe Spring Festival.

3. On the eve of the Spring Festival on New Year's Day, conduct a comprehensive fire safety inspection, organize all employees to carry out people-oriented, dedicated service and manage the satisfaction of the owners!

Reflection and discussion activities on safety education with the theme of "What should I do if I want to be safe at work".

4. On March 7th, the General Office organized the staff of each management office to watch the video of the safety propaganda film "Human Life is a Matter of Heaven". And held safety warning education and training in the conference room of the head office. Further strengthen employees' safety awareness and emergency response ability.

3. Find out the existing problems and hidden dangers, and focus on rectification and implementation.

With the joint efforts of all the staff in each management office and under the guidance of the company's functional departments, the basic management method of "perfecting standards, implementing responsibilities, strictly regulating employees' safety management behavior, work safety behavior and maintenance operation behavior" has been formed closely around the theme of "safety foundation and on-site management".

1. Strengthen the safety inspection in the jurisdiction, and regularly inspect important equipment and facilities such as elevators, power supply and distribution, and water supply. In the community, if there is any problem, rectify it in time.

2. Strengthen the public security management in the jurisdiction to ensure the personal and financial safety of the owners and merchants. In the first quarter, the doormen of each management office arrested nearly 30 suspicious persons, which effectively guaranteed the safety of the jurisdiction and won unanimous praise from the owners and merchants.

3. Each management class should join hands to strengthen safety knowledge learning, complete the safety, quality and environmental management report of the management office on time and with good quality, and earnestly implement the rectification of hidden dangers found.

Fourth, the focus of the next step.

In order to steadily promote the construction of security team in each management office, strictly implement the company's responsibility system for production safety, further enhance the sense of responsibility of front-line employees, and effectively and effectively implement the good measures and methods in this quarter, all functional departments of the company should often go to each management office to conduct on-site safety inspections, always give priority to production safety, promptly guide, supervise and feedback the adverse phenomena in the work, conscientiously implement the rectification work and follow-up management that have identified hidden dangers, and ensure the normal development of all work in each management office.

5. Model essay on property management self-assessment report

In order to thoroughly implement the Notice of the Head Office on Implementing the Matters Related to the Autumn Safety Inspection of the Group Company in 20 15 and the Notice of the Management Committee on Implementing the Spirit of the Meeting of the Provincial Fire Safety Committee in 8. 19, our property management company carefully organized all employees to learn from the 8. 12 accident, implement safety responsibilities, strengthen preventive measures, and resolutely curb the occurrence of various safety accidents. Now the company's implementation is reported as follows: 1. Strengthen organizational leadership and improve work understanding.

On August 20th, the company organized a meeting of the leading group for safety production, urged the members of the leading group for safety production to do a good job in safety production, and inspected the implementation of safety responsibilities and systems, safety publicity and education training, the implementation of safety responsibilities and hidden dangers, and the formulation and drills of emergency plans. And check their respective safety production performance according to their own positions.

Two, take effective measures to actively perform their duties.

From August 2 1 day to August 23, members of the company's safety production leading group went deep into each management office, supervised the directors of each management office to carry out safety prevention publicity activities, made safety knowledge pictures, billboards, banners, slogans and other safety knowledge and safety regulations, and posted and hung them in the main passages of each community to strengthen employees' awareness of safety production.

Third, make a time schedule and organize its implementation scientifically.

In order to ensure the general inspection of the head office and the implementation of the spirit of the 8. 19 provincial fire control work conference, the company conducted a surprise spot check on the facilities and equipment, public security prevention, anti-terrorism and riot prevention, flood control and wind prevention within its jurisdiction on August 25th, and immediately issued a rectification notice to the management office with many problems, requiring that all the rectification be completed before September 15, and passed the acceptance by the head office's safety committee.

Four, actively carry out safety inspection activities.

In view of the outstanding problems exposed in the inspection, the company's production safety leading group urged all management offices to set up self-inspection and self-correction teams headed by supervisors, focusing on the "pull-net" self-inspection and rectification actions such as fire-fighting facilities and equipment operation, property risk prediction and hazard source risk investigation, whether road traffic and fire exits in the jurisdiction are occupied, and crowded places. , to rectify the newly discovered hidden dangers, leaving no blind spots and dead ends.

Five, strengthen the management on duty, keep the information flow.

The company's leading group for safety production urges all management offices to recognize the current situation of safety production, and requires the directors of each management office to refine the work into quantity, responsibility to people and implementation at all levels, so as to enhance the sense of responsibility and urgency of all employees to attach importance to and care about safety.

1. It is required to strengthen the emergency duty of front-line employees so as not to leave their posts.

2. Ask the administrative department of the company to further clarify the responsibilities of the class, group and group leader, and strengthen the sense of service and crisis.

3. Require all management offices to arrange full-time security officers to report safety production information to ensure that the information is not omitted, reported late or concealed.

4. Require management and supervision to further do a good job in predicting and reporting potential safety hazards, and make timely preparations.

5. Require managers above class, group and group leader to keep mobile phone communication open for 24 hours to deal with emergencies.

Present situation and problems of production safety in intransitive verbs company.

Through surprise inspection, self-inspection, on-site inspection and listening to reports, there are still some problems and deficiencies in the company's safety work, mainly as follows:

1. The basic work is weak, and personnel changes frequently, which leads to personnel instability. Insufficient investment in safety funds leads to poor quality of various facilities, equipment and safety protection articles.

2, the company's safety production management personnel lack professional knowledge, most of them become monks halfway, rarely have the opportunity to receive systematic safety education and training, and the enthusiasm for self-study is also relatively lacking.

3. Safety education and training is not enough. Some managers have low cultural quality, weak safety awareness and lack of self-protection awareness, and illegal operations occur from time to time.

4. The supervision of the management office by various functional departments is a mere formality, which leads to the fact that the safety production administrator of the management office will not manage and dare not manage in the work of safety production.

Seven, take countermeasures against the existing security problems.

1. Report to the Head Office to increase investment in the remediation of potential safety hazards, so as to ensure the smooth development and effective remediation of various potential hazards. And in accordance with the work regulations of "who is in charge, who is responsible, who is in charge, who is responsible, who is responsible for approval, who is responsible", improve the company's safety production rules and regulations.

2. Strengthen supervision, strengthen responsibilities, cultivate and educate all employees' safety awareness, clarify the responsibilities and authorities of employees at all levels in safety production, establish a reward and punishment system for safety production supervision and management of functional departments of the company, and improve employees' professional quality and execution.

3. Strengthen the source management of safety production, strengthen the professional training of safety production supervisors according to the actual situation of the company, and strive to cultivate a qualified full-time worker of safety production under the condition of keeping the staff of each management office relatively stable, and work together with the management office to form a joint force.

4. Supervise the front-line staff to publicize the knowledge of safety production protection and the principles, policies, regulations and measures related to safety production to the owners and merchants in the property service work. Create a strong atmosphere of concern and support for safe production within the jurisdiction.

5. Strengthen the training of employees' safety skills, self-protection awareness and common sense of self-help and mutual rescue in disasters, and integrate the knowledge and common sense of life safety, travel safety, production safety, riot prevention, risk avoidance and self-help into their daily work, thus forming a good atmosphere in which all employees attach importance to safety and cherish life.

6. Strengthen the security policy in advance, actively strengthen the awareness of property service and the professional qualification training of company employees, strive to extend the work of safety production management to the owners and merchants in the jurisdiction, and establish a long-term self-restraint mechanism for the safety prevention of owners and merchants.