What are the most basic etiquette for nurses?

Etiquette requirements for nurses:

1. Nurse appearance and clothing etiquette

(1) Nursing staff must wear prescribed work clothes (skirts can be worn in summer) , hat, work shoes.

(2) Work clothes should fit well and be flat, keep the buttons intact, no damage, no stains, and wear a watch and badge.

(3) Wear light-colored (flesh-colored or white) socks, the collar of work clothes and underwear should not be too high, and the color contrast should not be too obvious. Your clothes, pants, and skirts should not expose the bottom of your work clothes or work pants. .

(4) Do not wear exposed jewelry, such as earrings, bracelets, rings, anklets, etc.

(5) Lesbian hairstyles: short hair should not cover the ears, long hair should be tied up, the hair should be fixed around the hair, and the front bangs should not go past the eyes. Gay men have neat hair and do not wear long hair.

(6) You can wear light makeup and do not leave long nails or apply colored nail polish.

(7) Slippers, vests, and shorts are not allowed in the hospital area.

(8) You should wear casual clothes when going out, and you are not allowed to wear work clothes to eat in the canteen or enter or leave other public places.

2. Nurses’ etiquette

The correct posture principles for nurses when standing, sitting and walking: steady, dignified, generous and graceful. ***Same requirements: nod, look straight, have a natural expression, hold your chest up and your abdomen in, tighten your shoulders and look back naturally.

(1) Standing head: slightly raised, eyes calm and confident. Shoulders: Level. Upper body: straighten your abdomen. Hands: hang naturally at the sides of the body or cross over the lower abdomen. Feet: The angle between them is 15°~20°, with the center of gravity on the arch of the foot.

(2) The requirements for sitting with head, shoulders and upper body are the same as those for standing. Put one foot slightly back, gently pull the corner of the clothes with one hand, and flatten the lower part of the work clothes with the other hand, and sit down gently. Sit with your buttocks 2/3 or 1/2 of the chair, your hands naturally crossed on one thigh, your knees gently close together, and your feet naturally flat.

(3) Walking: The head, shoulders and upper body have the same requirements as standing. Swing your hands back and forth about 30 degrees, bring your legs together, and move forward in small steps in a straight line.

(4) Object-holding treatment tray: head, shoulders, upper body, and legs walking together are required. Hold 1/3 or 1/2 of the tray with both hands, with the elbow joints at a 90° angle, and the treatment tray is about 5cm away from the front of the chest. Medical record card: Requirements for the head, shoulders, upper body, and legs to walk together. Hold 1/3 or 1/2 of the medical record card with your left hand, and lightly hold the lower right corner of the medical record card with your right hand.

(5) The head should be slightly lower when picking up objects, and the shoulders and upper body should be the same as standing requirements. Step back half a step with your right leg, squat down to pick up something, stand upright, and walk with your right leg.

(6) The requirements for opening and closing the door, head, shoulders, and upper body are the same as standing. Turn your body slightly, with half of your face facing the door, about 40cm away from the door. Use one hand to gently hold the door armrest, and the other hand to hold the door slightly to open and close the door.

(7) Pushing the treatment cart requires the shoulders, upper body, and legs to walk together. Lean the body slightly forward, with the treatment cart about 30cm away from the front of the body. Hold the left and right armrests of the treatment cart with both hands, relax your elbows naturally, forming an angle of about 135°, and gently push the treatment cart forward to minimize the friction during the advancement of the treatment cart. The sound it makes. Extended information

With the transformation of modern medical models and the development of nursing, strict nursing management, improving nursing procedures, and strengthening nurses' high sense of responsibility are all indispensable promotion elements. However, throughout these elements, nurse etiquette has become an urgent issue in current nursing education and is the inherent quality and soul of clinical nursing work.

1. Understanding of nurse etiquette and language cultivation

Etiquette is the professional image of nurses. Dignified appearance, speech and behavior, voice and smile all help to cultivate a positive attitude and develop a positive attitude. With a high degree of self-control and superb leadership skills, they are respected and loved by others, and achieve amazing results in their professional work.

Language is a tool widely used by people in social life to transmit information, communicate emotions, and communicate interpersonal relationships. It is the voice of the soul. The beautiful soul of nurses should be reflected through speech and behavior, leaving a lasting impression on patients. Create a good impression and gain the trust, respect and sense of security of patients.

2. Treat others with enthusiasm and courtesy, creating a good first impression

When the patient is admitted to the hospital, the nurse on duty will greet the patient, look directly at the patient, nod and smile in greeting, and send the patient to the ward. Let the patient rest, and the nurse introduces herself, introduces the environment, management doctors, diet and rest to the patient, and kindly informs the patient that she will provide thoughtful services to the patient, making the patient feel friendly and warm.

Due to changes in the environment and the impact of the disease, hospitalized patients may have emotions such as unhappiness, dissatisfaction, and even anger and depression. In nursing work, nurses should fully embody the professional character of tolerance, consideration and patience, eliminate patients' unstable emotions, guide patients to actively cooperate with treatment and care, maintain a relaxed and happy mood, and enable patients to recover quickly and smoothly.

3. Standardized words and deeds are the bridge of communication with patients

When caring for and treating patients, appropriate titles make the patients feel natural and friendly. Use honorific titles for the elderly, age and age. Children can be called by names similar to themselves, and children can be appropriately touched to reduce their sense of strangeness and fear. When talking to patients, nurses should treat others as equals and respect the patient's self-esteem. They should not only make the patient feel warm and friendly, but also maintain a certain degree of seriousness.

For example: when relieving patients from worries, the topic can start with sympathy and concern for the patients, and induce the patients to express their worries. Then the nurse can understand the patient's mentality and provide inspiration, guidance and encouragement. Use relaxed and pleasant language to relieve the patient's depressed mood and gain a good communication relationship with the patient.

With the development of human spiritual civilization and material civilization, people's demand levels are constantly improving. Nurse etiquette education cannot be ignored in clinical care. Therefore, nurse etiquette education should be integrated into every aspect of patient care. , thereby improving the overall quality of nursing care.

Reference: Baidu Encyclopedia-Nurse Etiquette