What is the business of Tianjin Unicom Smart Home?

Tianjin Unicom Smart Home builds a new entrance of smart home life service based on home broadband service. The control and use functions of three main businesses of Smart Wo Jia are integrated in a unified Smart Wo Jia client. Provide users with a unified business entrance, thus establishing a unified business brand and providing users with an integrated comprehensive service experience.

Advantages of Tianjin Unicom's smart home service;

1, Wi-Fi signal coverage has no dead angle.

With the use of networking equipment such as dual-band Gigabit Wi-Fi routers and Wi-Fi repeaters, the signal coverage is more uniform and comprehensive.

2. Wireless Internet access is faster.

Optimize the frequency of Wi-Fi network, avoid interference, and make mobile phones surf the Internet more freely.

3. Personalization of networking scheme

According to the customer's demand and apartment type, the networking scheme is designed, and personalized customization is more flexible.

4. Unicom's expert services

Smart home engineers tailor smart home exclusive solutions, and provide professional equipment, professional tools, professional teams and professional technology on-site services, and strive to create differentiated competitive advantages, so that users can truly feel Unicom's quality services.

Extended data:

The service core of Unicom's smart home service;

1, broadband maintenance service criterion-true broadband

Unicom creates VIP-style high-speed bandwidth for users, ensuring that you can enjoy video chat freely no matter whether it is windy or rainy. According to the national network speed report of the third-party speed measuring agency Speed test 20 19 in the first quarter, the average broadband upload speed of China Unicom's fixed network reached 59.07Mbps(7.38 MB/s), ranking first in the whole network, reaching 26.44Mbps(3.3 1 MB/s).

2, broadband maintenance service standard 2 good service

Accept multi-channel order acceptance and provide users with all-round high-quality on-site service. In Unicom's mobile phone business hall and online business hall, the service progress of installing and repairing machines can also be tracked throughout.

3, broadband maintenance service standard three slow must pay.

Take the initiative to put forward the service principle of "slow compensation" for services such as installation, troubleshooting and relocation, effectively protect consumers' rights and interests and further enhance users' perception. (The specific "slow compensation" policy is subject to local rules)

4, wisdom to home high-end service

On the basis of standard maintenance services, China Unicom has also launched "home networking" high-end services, providing users with services including standardized network evaluation services, home networking design, Wi-Fi coverage and quality optimization, equipment installation and debugging, daily maintenance, and providing networked terminal products according to customer requirements.

5, broadband slow maintenance will be compensated.

True broadband, good service and slow compensation are brand-new service principles that China Unicom introduced to users in the field of broadband installation and maintenance services this year, providing customers with real high-speed broadband and all-round excellent quality on-site service; And put forward the principle of "slow compensation" to promise users service quality, attitude and efficiency.

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China Unicom-Wisdom Wo Jia Business Handling