Self-inspection report on pharmacy operation

Model essay on self-inspection report of pharmacy operation

Time passed too fast, people were at a loss, and the work came to an end. Looking back on the work during this period, there are gains and losses. So be sure to make a summary and write a self-inspection report. Let's refer to the self-inspection report we need. The following is a sample of the self-inspection report on pharmacy operation compiled by me. Welcome to reading. I hope you will like it.

Self-inspection report of pharmacy operation 1 Upon receipt of your notice, xxxx Company of Weihui City held a meeting in time to convey the arrangement work, and asked my subordinate enterprises to carry out self-inspection and self-correction within their own departments, conduct strict self-inspection according to the laws of the US Food and Drug Administration and the regulations of gsp management, and write a self-inspection report according to their respective conditions. As required, Lisan No.5 Pharmaceutical Company conducted a self-inspection, and now the results of the self-inspection are reported as follows:

After we received the notice, all the staff took action, and under the leadership of Xian, the head of our department, conducted a comprehensive inspection of the interior of the mall, which took a day. Finally, we summarized the inspection results and found the following problems:

1, the store reminds and warns customers that the brand is aging and loses its aesthetic feeling. We made changes in time, and now we have replaced new warning signs.

2. The overall hygiene of pharmacy is OK, but some dead corners are not clean enough. For example, the bottom compartment of each counter is not thoroughly cleaned. On the spot, Li Xinshan, a salesman, was criticized and educated and asked to make corrections in the future.

3. Recently, drugs were not paid attention to in time, so that customers found the problem only after seeing it. We must check the monitor carefully in the future.

4. The writing of temperature and humidity records is not standardized enough, and some fonts are illegible.

In short, through this inspection, we found some problems in our work. We must take this inspection as an opportunity, make serious rectification, work hard, make our store run better, satisfy customers and reassure the masses.

Self-inspection report on pharmacy operation 2 I. General situation of enterprises

Established in March, 20**, this enterprise is an individual drug retail enterprise. Enterprises take GSP as the criterion to compile and improve the enterprise quality management system.

At present, the company has 4 employees, including 2 pharmacists, pharmacists 1 person, and pharmaceutical professionals account for 100% of the total number. The allocation of pharmaceutical technicians can meet the requirements of quality management in pharmaceutical enterprises.

Second, the personnel organization of GSP organization

The enterprise shall set the person in charge, purchasing, maintenance and warehouse keeper as XX; The quality director is XXX；; The quality manager and inspector are XXX；; The examiner is XXXX and the salesperson is XXX and XXX, which defines the quality responsibilities of full-time quality personnel.

Three. Personnel and training

In order to continuously improve the professional and technical quality of all employees, a study and training plan has been formulated, and all employees are regularly organized to study drug management laws and regulations and professional and technical knowledge, and the assessment is conducted once every six months, and training files are established.

Four. Facilities and equipment

According to the requirements of the new GSP, the enterprise is equipped with computers and software for managing the purchase, sale and storage of drugs that meet the relevant management requirements, and is equipped with temperature and humidity detection equipment in the business place. Now it is equipped with a thermometer and an air conditioner. And equipped with rat-proof, insect-proof and fire-proof equipment. The business premises are clean and bright, and the business shelves and counters are complete.

Five, drug procurement, acceptance management

According to the requirements of the Drug Administration Law, the Quality Management Standard for Pharmaceutical Trading and other relevant laws and regulations, the quality and legal qualification of purchased drugs were reviewed, and the GSP certificate of drugs, the Pharmaceutical Trading License (Wholesale) and a copy of the business license stamped with the official seal of the enterprise were obtained. The power of attorney shall specify the scope and duration of authorization; A copy of the ID card of the drug salesman; To purchase imported drugs, ask the supplier for a copy of the registration certificate of imported drugs and the inspection report of imported drugs, and affix the original seal of the supplier's quality management agency; Imported drugs should have Chinese instructions. The audit system shall be implemented for enterprises that declare for the first time and drugs that declare for the first time. The enterprise has established a drug purchase ledger to record the drug purchase truly and completely, so that the tickets, accounts and goods are consistent, and then input them into the computer according to relevant procedures to do all the basic work well.

Acceptance management: The acceptance personnel shall, according to the original vouchers and tax receipts, check and accept the purchased drugs in batches in strict accordance with relevant regulations, and record them. Mainly check whether the accepted drugs meet the corresponding appearance quality standards.

(1) Whether the outer packaging is firm and dry; Whether the seal and seal are damaged; Does the outer package indicate the general name, specification, manufacturer, approval number, registered trademark, batch number and expiration date? Whether the specific storage and transportation marks meet the requirements of drug packaging.

(2) Whether there is a product certificate for each inner package, whether the container is reasonable, whether there is any damage, whether the seal is tight, whether the packaging handwriting is clear, and the product name, specification and batch number shall not be omitted; Bottle labels should be affixed securely.

(3) The generic name, ingredients, specifications, manufacturer's name, approval number, production batch number, production date and expiration date of the drug are clearly printed on the drug label instructions. Labels or instructions should also include indications or functional indications, usage and dosage, contraindications, adverse reactions, precautions and storage conditions.

(4) The name, main components and registration number are indicated on the label of the imported drugs, and there is a Chinese manual, with the registration certificate of the imported drugs, the approval number of the imported medicinal materials and the inspection report of the imported drugs, and a copy of the red seal of the supplier's quality management institution is affixed. Collect adverse drug reactions in time and report them to the drug supervision department immediately.

Six, drug storage, maintenance and display (retail) management.

At the beginning of our enterprise's establishment, we created a storage and exhibition environment in strict accordance with GSP requirements, and decorated the business area according to the latest standards of the Municipal Bureau to make the business place spacious and bright. Shopping is convenient and the signs are eye-catching. According to the business situation and GSP requirements, drugs are classified. According to the performance and nature of drugs, the warehouse is divided into areas to be inspected (yellow), mixed areas (green), unqualified areas (red) and returned areas (yellow), so that drugs and non-drugs, external drugs and internal drugs can be stored separately, which is convenient for operation and prevents errors and pollution incidents. Shelves, greenhouse thermometers, light-proof facilities (curtains) and rat-proof facilities (door seals) have been added to meet the requirements of "seven precautions" (dustproof, insect-proof, bird-proof, rat-proof, moisture-proof, mildew-proof and pollution-proof). Install lighting equipment that meets the lighting requirements. Air conditioners are installed in commercial areas to ensure proper air humidity and temperature. Manage according to the Management System of Drug Storage, Maintenance and Display of our store. For example, drugs and non-drugs are displayed separately, over-the-counter drugs and prescription drugs are displayed separately, and internal drugs and external drugs are displayed separately. Special preparations, including ephedra preparations, are displayed at the counter, and warning slogans are marked. The counter in the disassembly area is equipped with corresponding disassembly tools. In addition, measure the temperature and humidity of the business area and warehouse every morning and afternoon, and take timely measures to adjust if it does not meet the requirements; Check the maintenance of drugs in stock and display regularly every month, and record as required. These measures can ensure the storage quality of drugs.

Seven, sales and after-sales service

In order to provide consumers with reliable drugs and high-quality services, enterprises conduct business training and assessment for salespersons engaged in drug retail. Drug sales, according to the customer's purchase requirements for drugs, after verification, the drugs will be handed over to the customer, and a sales certificate will be issued, and at the same time, the medication methods and taboos will be explained to the customer in detail; Express the service convention in the business place, announce the supervision telephone number, and set up a customer suggestion book. Solve customers' comments and complaints in time, take seriously the drug quality problems reflected by customers, record them in detail and deal with them in time.

Eight, computer software system

Computer system is a famous big company in China. Relevant modules meet the application requirements of the new GSP, automatically remind the inventory every day, and urge the sales of products near the shelf life every month. Expired enterprises and expired drugs can automatically restrict related procurement, acceptance and sales activities, and hemp-containing preparations can automatically restrict sales with their registered names and ID cards.

Nine. self-check

Our pharmacy has set up a self-inspection team headed by XXX, with the quality director as the core, to conduct self-inspection and rectification on the implementation of GSP management in our store:

First, scientifically summarize and sort out relevant archival records;

The second is to fill in the sales label instructions on the shelves;

The third is to clean the storefront again;

The fourth is to further check and standardize classified management.

Through self-examination and self-correction activities, the management level of GSP has been further improved.

Through GSP self-inspection, we believe that the standard requirements have been initially met, and now we apply for certification. Welcome the leaders to check and guide.

Self-inspection report on pharmacy operation 3 x retail pharmacies can always adhere to the requirements of the Drug Administration Law, GSP and the detailed rules for implementation, constantly strengthen drug quality management, and implement the principle of "quality first, business according to law". After active rectification, the drug quality management in the pharmacy of our hospital has been improved. The self-examination is as follows:

First, the basic situation of pharmacies

X retail pharmacy is an old shop that has been operating for many years. Its business model is drug retail. Its business scope includes prescription drugs and over-the-counter drugs: Chinese herbal pieces, Chinese patent medicines, chemical preparations and antibiotic preparations. At present, there are more than 800 kinds of Chinese and western medicines in pharmacies. For many years, enterprises have always adhered to the principles of operating according to law, quality first and service first in drug business activities. There are 4 people in the pharmacy, including 2 pharmacists, 1 pharmacist. All the staff have many years of working experience in drug retail, established quality management system documents covering the whole process of GSP, and actively trained all the staff. Strictly control the service quality of drug procurement, acceptance, maintenance and sales, all quality management procedures meet the requirements, records are perfect, and after-sales service awareness is good.

The business place covers an area of 60 square meters and is equipped with facilities and equipment such as 1 air conditioner, 1 freezer, 1 computer, etc., which are used for drug maintenance, display and sales, prescription preparation, etc. It can meet the actual needs of daily drug management and deployment.

Second, all employees attach great importance to and fully perform quality management functions.

Our pharmacy has been ensuring the effective operation of the quality management system for many years. Full-time quality controller assigns and supervises quality management. While running the pharmacy quality system and guiding the quality management of each post, the quality controller can continuously strengthen the sense of responsibility and quality awareness of all employees and comprehensively ensure the quality of drug procurement and service. At the beginning of the year, pharmacies revised the quality management system documents of pharmacies. After years of system operation, the quality management system documents of pharmacies in our hospital are more standardized and operable. Through the implementation of relevant regulations, the job responsibilities of each post have been clarified again, and the drug quality information file has been completely supplemented; Drug quality files; Employee education and training files; Enterprise quality management system documents, etc. Ensure the orderly development of quality management of each post.

Our store usually attaches great importance to the quality education and improvement of personnel; On the basis of meeting the requirements of GSP post allocation, fully participate in the professional and technical training of all posts in Yamatonokusushi organized by the Municipal Medical Skills Training Center, and constantly improve the level of professional knowledge. At the same time, since the beginning of this year, the pharmacy in our hospital has carried out a comprehensive inspection of the maintenance facilities and equipment, and upgraded the computer to better ensure the daily management needs and meet the GSP requirements. Strictly manage the classification of drugs in business premises, and carry out more scientific drug classification on the basis of prescription drugs, over-the-counter drugs, traditional Chinese medicine, non-drug areas, unqualified drugs and returned drugs.

Strictly implement the supplier customer review and the first enterprise approval system to ensure the legitimacy of suppliers and purchased drugs. Establish the files of qualified suppliers and customers of the first enterprise, and adhere to the principle of "quality first, business according to law"; Strictly implement the management system and process of the first enterprise. In terms of drug quality acceptance, our inspectors strictly implement the provisions of the acceptance management system, and carry out batch-by-batch acceptance of purchased drugs in accordance with the requirements of the drug acceptance regulations, and strengthen the acceptance management of imported drugs.

When displaying drugs, strictly implement drug classification management, standardize the requirements for drug placement and storage, and organize scientific classified display of drugs; Carry out maintenance work according to GSP requirements, and strengthen the maintenance inspection of key maintenance varieties, near-effective varieties and perishable varieties; Report the drugs suspected of having quality problems to the quality inspector in time;

Play an active preventive role and ensure the quality of drugs. Doing a good job in drug sales and after-sales service is the foundation for the survival and development of our store. First, drug sales activities should be carried out in strict accordance with the business mode and scope approved by the license. Secondly, strictly follow the principle of "first in first out, first out in the near future" to ensure the accurate quantity and good quality of drugs sold; Before all drugs are sold, check whether the appearance quality of drugs meets the requirements and whether they are delivered according to the principle of near-expiration. In-store rational and safe drug use service consultation, guiding customers to master the correct usage and dosage. Pay attention to the collection of ADR information of drugs sold in this drugstore.

III. Self-inspection of GSP

After GSP certification is completed, our store will continue to implement full-staff and whole-process drug quality management. Through the re-implementation of GSP certification, the mental outlook of pharmaceutical personnel in our hospital has been comprehensively improved, and the quality of personnel has been significantly improved. Now our pharmacy can meet the requirements of GSP in both software and hardware. For violations found in daily work, we can actively and seriously rectify them. Now self-examination is qualified!

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