Speech for property management work survey

Real estate and real estate have made a particularly huge contribution to ** County’s fiscal and taxation. **’s urban construction is changing day by day. This is due to the development of the building economy and has also laid a solid foundation for a civilized and hygienic city. About property Speech for management research. However, the city's property management has become a stumbling block for the development of the building economy, seriously hindering the development of the city's economy, and tarnishing the city's golden sign of a civilized and sanitary city. It is also a test of the wisdom of city managers. New topic.

From this property management work survey, I clearly feel that **’s property management and property services are only in their infancy compared with surrounding cities, counties and districts, and are still in a state of “leaderless and chaotic” " stage, compared with the wishes and needs of residents, the gap is too big, giving the impression that relevant companies "focus on home sales services and neglect property management", "rush to do property management in the early stage, but are unwilling to do property management in the later stage"; related The department "emphasizes real estate fees and neglects housing services", and even "takes responsibility when it comes to interests and gives up on responsibilities". "The government attaches great importance to image, while departments attach importance to interests." Now the owners have complaints, the government is dissatisfied, the property management companies are struggling to survive, and the relevant departments are wrangling. I believe that the top priority now is to do several things well:

1. Improve the system and improve regulations

(1) Establish a comprehensive management mechanism for property management. Property management is a systematic project that involves multiple departments such as real estate, construction, planning, urban management, power supply, water supply, gardening, environmental protection, industry and commerce, taxation, prices, public security, and fire protection. Various contradictions are often intertwined. The housing authority has difficulty coordinating all parties. I suggest:

1. Establish a "** County Property Management Coordination Committee". The leaders in charge of the county government will take the lead in studying and coordinating major matters of property management, and the county housing management department will undertake the specific tasks.

2. The sub-district office should establish an organization responsible for overall planning, coordination, assessment, and supervision of residential property management-related work within its jurisdiction.

3. The neighborhood committee should establish a working group to solve various problems encountered in the community property management work, and do a good job in publicity, coordination, and cooperation with the development of community property management work.

4. Establish the "** County Property Service Industry Association". Coordinate property management and services, conduct business training and guidance, handle corporate disputes, and discuss and resolve major corporate issues.

(2) Implement a quality warranty deposit system for newly built residential properties. Conflicts and disputes between owners and property service companies in property management, arrears of property management fees, etc., are largely caused by substandard housing quality and incomplete related supporting facilities, which have seriously affected the healthy development of property management work and social stability. Harmony and stability. Regarding this issue, the property management company is taking the blame for developers and contractors. Starting from August, ** County will strictly follow the provisions of the "Jiangxi Provincial Property Management Regulations". After the property is completed and accepted, and before applying for initial registration of real estate ownership, the construction unit will pay 1%-3% of the total construction and installation cost of the property. Deposit property quality warranty funds into a special account for property quality warranty funds. After the completion and acceptance of the house, the warranty money and interest for the public property construction that meets the standards will be fully refunded. If the property construction does not meet the standards, the construction unit will be instructed to improve it. Otherwise, the property management department will improve it on its behalf, and the cost will be deducted from the warranty money.

(3) Improve the management of "House Repair Fund".

1. It must be managed strictly in accordance with the "fund", and funds should be stored in special accounts and independently accounted for. No unit or individual is allowed to misappropriate funds.

2. For newly built residential communities, the "housing maintenance fund" must be collected strictly according to the standards. It can no longer be collected at will by the housing management department. Some pay it, some don't, some pay more, and some pay less. At the same time, detailed ledger accounts must be established in a standardized manner, and detailed accounts must be set up for each building and household; from now on, we can no longer make confusing accounts for each new residential community; for old residential communities, we must try our best to create separate accounts for each building. Building, each household sets up a detailed account.

According to regulations, each community's "housing repair fund" must be renewed when the balance is less than 30% after use, but no community in the county has renewed the payment.

3. In order to maintain and increase the value of the "housing maintenance fund", it is necessary to make regular deposits and buy government bonds. The interest must be recorded in each owner's account. It must be managed like a housing provident fund and must be notified at least within one year. The account balance of a primary owner.

4. Fees must be withdrawn according to a certain proportion of the interest as activity funds and member remuneration of the owners' committee or neighborhood committee.

5. Strictly use the fund on a residential community basis, standardize the approval procedures, disclose the use and balance to the owners regularly every year, accept the supervision of the owners, and ensure that the collection of maintenance funds is standardized and the use is legal.

(Broadcast continuously on CCTV’s Economic Channel at noon from July 18th to 24th, Beijing explores new ways of property management. The “House Maintenance Fund” is managed by the owners’ committee. The fund deposits fixed-term deposits and purchases treasury bills. And withdraw fees according to a certain proportion of the interest as activity funds and member remuneration of the owners' committee. This approach has been affirmed by CCTV)

The two resettlement communities of Huang Duan Hong'an and Shatian do not collect maintenance funds. Some The residents did not even pay the rent, "Speech on Research on Property Management Work". This has endless consequences.

(4) Explore the operating mechanism of the owners’ committee. The owners' committee is the bridge and link between owners and property service companies. It is the spokesperson for the owners' interests and has unique advantages in its role in property management. Any community with an occupancy rate of more than 50% must elect an owners committee. Before the election, the neighborhood committee must conduct preliminary investigations to control the election. The election results must be approved by the neighborhood committee. It is necessary to establish an incentive mechanism and implement paid service. The working expenses of the owners' committee and the salaries of members come from the interest of the "House Maintenance Fund".

In communities where there is no "owner committee", the director of the neighborhood committee should serve as the owner coordinator and manage the owner's affairs.

(5) Establish a forward-moving mechanism for property supervision.

1. In advance, the property supervision department must participate in the planning of the new community, and conduct inspections of the owners’ committee housing, property management housing, clubhouse housing, kindergarten housing, pipe network, water, electricity, gas, greening, Provide reasonable suggestions for the planning of supporting facilities such as lighting and monitoring.

2. During the incident, the property supervision department should participate in the housing inspection and acceptance of the new community and provide opinions on the lack of property housing and supporting facilities.

3. Afterwards, the property supervision department must participate in the preliminary property management of the new community. For communities that have not yet had property service companies enter, they must supervise the preliminary properties and not let them go; they must also urge the recruitment of property service companies as soon as possible. Enter the community.

(6) The property acceptance acceptance system must be implemented. When a property service company takes over a property, it should inspect the property's buildings, the most used parts of the property, and the most common facilities (including intercoms, street lights, monitoring equipment, etc.) to reduce the risk of property damage caused by problems left over from project construction. Conflicts and disputes.

If the occupancy rate does not reach 60%, the developer cannot hand it over to the property management company, and the developer should be responsible for property services.

(7) Establish a housing rental registration system. Implement a temporary residence registration system, and at the same time implement a community registration system for housing rentals, which is conducive to the collection of property fees.

(8) Seize the time to introduce relevant systems. We should seize the time to introduce a series of systems such as the "** County Property Management Implementation Rules" and the "Property Service Charge Management Measures" so that property management, charging, supervision, etc. can be followed by rules and laws.

2. Strengthen the management of property service enterprises

(1) Improve market access and exit mechanisms.

In terms of market access:

1. Strictly control the property service companies that settle in, and prevent unqualified property service companies with bad credit records from acting as agents for property service business.

2. Taking the Jiujiang Housing Management Bureau’s establishment of property service enterprise information system as an opportunity to strengthen the qualification management of property service enterprises, all property service enterprises must pass the annual qualification inspection.

3. Try the preliminary bidding system for property service companies. Starting from August, a competition mechanism will be introduced in the preliminary property services, and property service companies will be selected and participated in property services through open bidding.

4. Newly established or property service companies with lower qualifications cannot participate in the bidding of new residential communities and bulk service projects, but can only participate in the bidding of retail communities and small service projects.

5. Establish a service deposit system for property service companies that win bids to prevent property service companies from lowering their service levels, deepening conflicts with owners, and allowing them to come and leave whenever they want.

On the exit mechanism:

1. Establish corporate credit files, strengthen the construction of credit files for property service companies, and standardize the integrity behavior of enterprises.

2. Establish a community property management complaint handling mechanism, clarify the responsibilities and handling procedures of the property management department and other functional departments and sub-district offices in residential community management, and strengthen the coordination of neighborhood committees in handling owners and property service companies the role of conflicts and disputes between them.

3. Strengthen the supervision of property services by the owners committee. If the property service contract is not complied with, the owners committee can dismiss the property service company.

(2) Strengthen the assessment of property service companies.

1. Promulgate the "** County Property Enterprise Service Standards" and "** County Property Service Enterprise Assessment Methods" as soon as possible, and implement a combination of daily assessment and centralized assessment, with monthly spot checks, quarterly assessments, and year-end assessments. Assessment.

2. Establish a system for elimination of the last place, based on the handling of petitions, complaints and media exposure incidents. Points for the month will be deducted based on the number of cases if they are not handled in a timely manner. Those who rank last in the quarterly assessment and last in the year-end assessment for 2 consecutive quarters First, the annual qualification inspection will be cancelled, and you will not be able to participate in the property service bidding in the second year.

3. Establish a reward mechanism. Property service companies reported that during the holidays, the government only paid condolences to environmental sanitation and never to property management companies; the property management department never thought of property management companies when awarding awards; even property management companies came to invite relevant departments to participate in the year-end meeting, but no unit was willing to participate. , property management companies believe that there is a lack of spiritual comfort and behavioral care. It is recommended that relevant departments consider this requirement of property service companies and establish a reward mechanism, even if it is a spiritual reward.

3. Expand the business scope of property service companies

Closed residential communities and individual residential communities are the traditional service scope of property service companies. On this basis, the service scope can be expanded. Increase the income of property service companies.

1. The properties of administrative agencies, institutions, schools, hospitals, and related enterprises can be subject to bidding, and the services will be provided by property service companies.

2. Cleaning and security services in public places should be market-oriented, such as Lakeside Park, Chaoyang Lake Park, Wetland Park, Yuning Park, Wanfu Plaza, Cultural Plaza and other parks, squares, and scenic spots. The government buys services, implements bidding, and provides services to property service companies, increasing the stable income of property service companies and cultivating and strengthening property service companies.

IV. Centralized rectification of outstanding problems in property management

(1) Carry out centralized rectification of property management actions. Taking our county's "Six Cities Together" as an opportunity to jointly rectify the chaotic property management situation in residential communities, the county committee appointed the team leader, and other county leaders as deputy team leaders, to carry out large-scale residential property management in the county for three months. Focus on remediation activities.

1. Clean up and destroy green vegetables. This activity has been carried out and will be rectified on its own until July 31. Relevant departments have also taken action. However, I think that the thunder and heavy rain are small, and the relevant departments will only investigate if there is a report. If there is no report, they will not take the initiative to investigate. There are many places that have not been touched at all, and the effect is very poor.

2. Clean up public places in residential areas. Some public spaces in residential areas have been occupied by individual residents, demarcating the territory for themselves and restricting their use only. Such as encroaching on corridors, fire escapes, illegal parking, illegal construction, illegal operations, noise nuisance, illegal rental, destruction of public facilities, illegal installation