Etiquette in beauty salons

1. Etiquette in the service area. If you meet a guest in the service area, the beautician must stand aside at once, make way for the guest to go first, and say to the guest with a smile, "Hello!" Don't leave until the guests have passed by. You should take the initiative to say hello whenever you meet a guest. ......

Second, the telephone etiquette of the beauty salon

1. When answering: "Hello, XX shop!"

2. When asking, "What can I do for you?"

3. If you can't answer the question asked by the other party, please wait a moment. (I'll call you back after I check) → refers to when there is no one in the store to answer.

4. After listening to the things clearly: "OK, yes", repeat the things again to make sure they are correct.

5. Say "Thank you" or "Sorry to bother you!"

6. When answering the phone, wait for the other party to hang up, and then hang up. If the other party is a company director, the same should be true.

7. If the receiver is not in, the receiver must leave a message on his behalf, indicating the name, telephone number, brief items, etc. of the call, and make a record, and then forward it or inform the original receiver.