Actively implement the eight-point strategy in reception work

Abstract: In the production and operation activities, state-owned enterprises often carry out reception work due to business needs. The reception objects mainly include business negotiations, product sales, technical exchanges, inspections and inspections, etc. The content of the reception mainly includes greetings and send-offs. , hospitality, contact, contact and other activities. In the past few years, the "Eight Regulations" promulgated by the state have made clear provisions on reception work. At this stage, how to implement the eight regulations is a key issue that state-owned enterprises need to consider in their reception work.

Keywords eight prescribed strategies for reception work

Reception work is an important part of the daily work of administrative agencies, state-owned enterprises and units, etc., and plays an important role in shaping the corporate image and establishing good relationships at all levels. plays a key role. However, since the new century, due to the influence of various interest factors, my country's state-owned enterprises have encountered some problems in official reception work. They use the name of official reception to engage in face projects, do not carry out reception work in accordance with standards, and suffer serious waste. This has seriously affected the image of state-owned enterprises. Therefore, in order to improve the party's work style and maintain close contact with the masses, the Political Bureau of the Central Committee of the Communist Party of my country has made "eight provisions" on the party's work style construction. Among them, there are some clear regulations on official receptions, which require that official activities must be "convenient and simple, reduce accompanying, and simplify receptions", strictly control the holding of various meetings and celebrations, and strictly prohibit the existence of eating, drinking and wanton waste of public funds. We must resolutely avoid formalization and bureaucracy in reception work, and corruption in reception activities must be severely punished. It can be seen that the promulgation of the "Eight Provisions" is of great significance for standardizing the party style construction of my country's state-owned enterprises. Relevant departments must strictly implement it so that the provisions can be effectively implemented.

1. The Importance of Reception Management

Reception plays an important role in the business development of an enterprise. It is not only a bridge for internal and external communication, but also a way for the enterprise to show its uniqueness. The window of cultural charm and good corporate image. Under the new social development situation, the reception work of state-owned enterprises is no longer a simple matter of welcoming and sending guests, but is related to the improvement of the enterprise's comprehensive level and market competitiveness, and is an important way for enterprises to show their strength. How well a state-owned enterprise does its reception work directly affects the social image of the enterprise. Especially since the central government proposed the eight regulations, the words and deeds of party members and cadres of state-owned enterprises have attracted more widespread attention from all walks of life. Therefore, in the new era, state-owned enterprises must do a good job in reception management and must strictly follow the requirements of relevant regulations to carry out reception work to prevent any form of corruption on the grounds of reception.

Reception management not only involves the coordination of the company's external relations, but also requires the active cooperation of various functional departments within the company. For example, when conducting business receptions, state-owned enterprises must not only arrange necessary accommodation, meals, and pick-up and drop-offs, but also make corresponding arrangements for necessary conference activities, venue layout, and security work. It can be seen that the reception work is not just a matter of welcoming and sending guests, but a systematic work that requires coordination and cooperation among all departments of the enterprise, and management must be strengthened. Only by carrying out reception work in strict accordance with regulations and using all existing resources to fully demonstrate the company's good development trend can not only enhance leaders' understanding of the company and win policy support, but also accumulate rich strategic resources, gain the trust of partners, and then promote The healthy and stable development of the enterprise.

In addition, one of the most important aspects of reception management is to supervise whether reception staff are conducting receptions in strict accordance with regulations and standards. First of all, the staff of the enterprise's reception department must establish a high degree of service awareness and regard guest satisfaction as the goal of reception work. However, at the same time, during the implementation of reception work, they must also implement the spirit of the eight regulations of the Central Committee of the Communist Party of China and " "Regulations on the Management of Domestic Official Receptions of Party and Government Organs" as the fundamental principle of reception work, resolutely oppose and resist the "four styles" and other unhealthy trends. All Party members and cadres of the enterprise must learn the spirit of the Eight Provisions, carry forward the fine tradition of hard work, diligence and frugality, conduct receptions in strict accordance with relevant standards, resolutely put an end to extravagance and waste, and incorporate official reception work into the assessment of the responsibility system for the construction of party style and clean government for leading cadres of the enterprise. To achieve the goal, implement a system of disclosing reception expenses and accept public supervision. It can be seen that the good reception management work of enterprises has a positive effect on enterprises to strengthen modernization and adapt to the development goals of a conservation-oriented society.

2. Contents and requirements of reception work in enterprises

The objects of reception work in large state-owned enterprises include leaders at all levels, customers, visiting guests, etc. The main contents include the following In terms of reception, it includes basic reception contents such as welcoming and delivering guests, banquets, providing accommodation, and accompanying them. The "Eight Regulations" clearly stipulate the requirements for reception work, such as the level of hotel accommodation, the standard of banquet and meal expenses, the number and level of accompanying persons, the equipment and use of reception vehicles, etc., requiring different reception objects to be Reception work must be carried out in strict accordance with corresponding standards.

In actual work, the requirements can only be based on needs and on the premise that it does not affect the normal progress of various business transactions of the enterprise. The level of the hotel for dining and accommodation can be lowered as appropriate, but it must not be raised; in business In terms of entertainment expenses, consumption should be strictly carried out in accordance with the principles of "small amount, reasonable and necessary", and the approval and payment process of reception expenses should be strictly followed, and any form of extravagance and waste should be resolutely put to an end. Official and business receptions can be based on the principles of "appropriate control, courtesy, frugality and efficiency". The standard of business receptions for important customers and cooperation partners can be determined according to the situation, but it should be done in moderation.

3. Strategies for implementing the eight regulations in reception work at this stage

(1) Carry out reception work in accordance with standards and strictly implement the approval procedures

Since the Eighth Since the promulgation of these regulations, the "Regulations on the Management of Domestic Official Receptions of Party and Government Organs" have clearly stipulated the content and standards of reception work for administrative institutions, state-owned enterprises, etc., especially the approval procedures for reception work. requirements. In order to strictly implement the eight regulations, state-owned enterprises must strictly implement the approval procedures when conducting reception work. First of all, state-owned enterprises can make overall arrangements for official receptions that can be combined based on the content of the reception. Secondly, all reception tasks of the enterprise must be submitted for approval in advance according to the prescribed approval procedures. For receptions without approval, the expenses will not be reimbursed. The voucher for reimbursement of reception expenses should include financial notes, official letters from the sending unit and reception list, and should be reviewed and signed by the relevant person in charge. Expenses without vouchers will not be reimbursed. Cash payments are not allowed when reimbursing expenses. Such a reception approval process helps to eliminate extravagance and excessive reception from the source.

(2) Simplify reception procedures, practice economy, and resolutely eliminate extravagance and waste

In order to strictly implement the eight regulations in reception work, state-owned enterprises can appropriately simplify reception procedures in reception work , make overall arrangements for official receptions that can be combined, practice economy in the reception, and resolutely put an end to extravagance and waste. For example, accommodation and catering arrangements should be made strictly in accordance with standards, transportation should be kept simple, escorts should be reduced, and reception beyond standards is strictly prohibited. Eliminate all unnecessary formal reception activities, such as posting and hanging slogans and banners (including the use of various indoor and outdoor electronic displays), laying welcome carpets, placing flowers and plants, etc. For the business reception work of state-owned enterprises, the catering arrangements must also meet the standards. High-end dishes such as shark fin, bird's nest, and abalone are not allowed. Official cigarettes are strictly prohibited. The purchase of high-end wine is strictly prohibited. Private clubs, high-consumption dining venues, etc. are not allowed. Resolutely put an end to "corruption on the tip of the tongue" and strictly prohibit luxury and waste.

(3) Supervision and review of reception work

In order to better implement the eight regulations in reception work, a key link is to supervise reception work well. Review so that reception work can be carried out in an orderly manner in strict accordance with standards. For enterprises, the expense department should assess the use of entertainment expenses of each unit and department under it every quarter. The use of entertainment expenses should be included in the annual performance appraisal of each unit and department.

Secondly, staff in the reception department should always do a good job of summarizing and reflecting on their own experience in reception work to discover existing problems in the company's reception work, and focus on self-examination and improvement of violations of standards. , thereby improving the quality of reception services while implementing the regulations. Maintain integrity in thought and action, and resolutely carry out reception work in accordance with the requirements of the "Eight Provisions".

In summary, the implementation of eight regulations by state-owned enterprises in reception work is in line with the requirements of the enterprise's party style and clean government construction, and also meets the needs of the development of a conservation-oriented society. Enterprises must strictly implement it, and all sectors of society must also Strengthen supervision to ensure that corporate reception work meets standards.