What is quality nursing service?

Quality nursing service refers to taking patients as the center, strengthening basic nursing, fully implementing the nursing responsibility system, deepening the connotation of nursing specialty and improving the overall nursing service level.

Patient-centered refers to thinking for patients everywhere in terms of ideology and medical behavior, and putting patients first in all activities; Closely around the needs of patients, improve service quality, control service cost, formulate convenience measures, simplify workflow, and provide patients with "high quality, high efficiency, low consumption, satisfaction and rest assured" medical services.

The connotation of high-quality nursing service mainly includes: meeting patients' basic needs, ensuring patients' safety, keeping patients' physical comfort, helping to balance patients' psychology, obtaining coordination and support from patients' families and society, and improving patients' and society's satisfaction with high-quality nursing quality.

Extended data

First of all, hospital nursing

1, establish a good nurse-patient relationship, and the nurse smiles and stands up to welcome new patients, leaving a good first impression on patients and their families.

2. Prepare the bed unit. Escort to bed, make proper arrangements and inform the doctor. Complete the collection of admission weight and vital signs.

3, take the initiative to introduce yourself, admission instructions: introduce the hospital bed management doctors and nurses, ward head nurses, ward environment, the use of call bells, schedules and related management regulations to patients or their families. Inform the assistant nurse to send the first pot of boiling water to the bedside.

4, understand the patient's chief complaint, symptoms, self-care ability, psychological status.

5. In case of emergency admission, prepare electric monitors and oxygen devices as needed.

6. Encourage patients and their families to express their needs and scruples, establish a trust relationship, and reduce the strangeness or loneliness of patients when they are hospitalized.

Second, morning care.

1. Clean and tidy the bed unit by wet sweeping, and replace the bed unit, patient clothes and surgical clothes when necessary.

2, abdominal surgery semi-recumbent position (the nurse shakes the bed to a suitable height). If necessary, assist the patient in cleaning and feeding.

3, check the pipeline fixation, processing completion.

4. Morning communication: Ask about sleep, pain and ventilation at night to understand the recovery of intestinal function and the activity ability of patients. Baidu encyclopedia-quality nursing service