Xiaomi TV after-sales service 24-hour service hotline

The 24-hour after-sales service hotline of Xiaomi TV is 400-922-3838. After calling Xiaomi, if there is a product quality problem, with the inspection certificate of the manufacturer's authorized service center, you can enjoy three guarantees of return within 7 days, replacement of TV products within 30 days, and free maintenance within the warranty period 1 year.

The three-guarantee period of Xiaomi TV starts from the second day after receiving the goods, and it will be returned within seven days and replaced within thirty days. The whole machine is guaranteed for one year and the main parts are guaranteed for three years. Delivery receipts and shopping invoices are valid vouchers and should be properly kept.

If Xiaomi TV has performance failure caused by non-human damage, consumers can choose to return, exchange or repair it. Xiaomi or the service provider designated by Xiaomi will provide on-site service, and the consumer's commodity price will be returned to the payment account corresponding to the order within seven days from the date of receiving the return. Seven-day unreasonable return is only valid for goods sold online by Xiaomi official website and Xiaomi Tmall's official flagship store. The logistics fee (round trip) caused by seven days unreasonable return shall be borne by the buyer. If the user fails to pay by himself, Xiaomi will directly deduct the logistics fee for the return from the order refund.