Why is the mobile phone number suspended?

The communication number is suspended, indicating that the communication service of this number has been restricted. If recovery is needed at this time, it needs to be handled according to different shutdown methods. The following shutdown methods will prompt "Pause":

1) Suspend arrears downtime: simple arrears downtime can be resumed with simple payment, without other operations. Note: You need to pay the arrears. If you only pay part of the fee, you may still be suspended if you don't pay it.

2) Temporary shutdown is suspended, including shutdown services voluntarily applied by users, such as loss reporting shutdown and shutdown number protection. The opening and cancellation of such services can only be resumed after the machine is restored. The reply method can be handled through the operator official website, customer service hotline, business hall, etc.

3) Special shutdown: This means that the number is involved in illegal activities, or it is required to be shut down by the public security department and other law enforcement agencies due to various illegal operations (such as malicious mass advertising messages), and such shutdown can only be resumed with the permission of the public security department and other law enforcement agencies;

4) Shutdown cancellation: After the number reservation cancellation, there will be a retention period, during which the user can open an account again. If it is not recovered within the specified time, the number will be permanently cancelled, and after the formal cancellation, it will prompt "No number available";

5) Shutdown without real name: This is the number where the user whose certificate of public security system failed to pass the verification was forced to shut down, or when accessing the network without real name. At this time, it is necessary to go through the real-name formalities and pass the system certification before it can be restored.

6) Set up special call forwarding for numbers: In order to avoid the harassment of unfamiliar numbers, some numbers can set up false call forwarding services through mobile phone software (such as incoming calls, Tencent mobile phone housekeeper and Android optimization master). After setting, the other party will stop at various prompts such as "power off", "no number available" and "suspended use" when dialing this number.

Tips:

1. Suspension of use is only the voice prompt of the communication company, and does not represent the actual user's status and usage (for example, the false call forwarding answer prompts that the user is disabled, but the actual user number can be used normally);

2. Most of the suspension is due to arrears of downtime. You can check the phone bill balance first to confirm whether it is due to insufficient phone bills;

3. Customer service hotlines of the three major operators are as follows: