Can this be done in cleaning a B&B short-term rental apartment? Take it away without thanks

The cleaning process of the latecomer apartment

1. Preparation

The cleaning staff arrives at the room in advance according to the cleaning time assigned by customer service.

2. Enter the room

(1) Knock on the door three times gently, not too loudly, to confirm whether there is a guest in the room. If the guest inquires, tell the identity "Cleaning Staff" "(Housekeeping) Wait outside the door for 5 seconds and listen to what's going on in the room.

(2) After confirming that there is no movement in the room, use the key (password) to gently open the door; if the guest is in the room, wait until the guest opens the door or obtain the guest's consent before entering and greeting the guest. .

3. Open the window

After entering the room, first open the curtains and window screens, and open the window. If there is any odor in the room, it can be removed as soon as possible.

IV. Inspection

(1) Check whether there are any items left behind by the guests and whether other items in the room are damaged (lamps, furniture, electrical appliances, etc.). If so, Report immediately and keep records

(2) Check whether the bedding is damaged or dirty; whether the kitchen is clean after use; whether there is any major damage to other items in the room.

(3) Feed back the inspection results to the customer service department in a timely manner, take necessary photos (leftover items, damaged items in the room, etc.) and send them back together to facilitate the refund of the guest's deposit.

5. Collecting garbage

(1) Before taking out the garbage in the trash can and ashtray in the room, you should check whether there are documents or documents in the trash can. items of value. (2) Clean the trash can. Sort the garbage in the trash can and put it together. Take it with you and throw it into the trash can when you leave the room. Make sure the trash can is clean and stain-free, put a garbage bag on it and put it in the designated location.

6. Clean up dirty linen

(1) Change the sheets and quilt covers on the bed, together with the bath towels and towels that need to be replaced in the bathroom, sort them and put them into a turnover bag for recycling , placed at the specified location.

(2) If you find damaged linens and towels, please store them separately.

7. Make the bed

(1) Make sheets

(2) Put on pillowcases

(3) Put on quilt covers

(4) Lay the quilt

(5) Flatten the bed surface so that the sagging parts on both sides are equal. The foot of the bed must not touch the ground. Fold the head part of the quilt about 50cm to keep the overall bed shape beautiful. (All bedrooms must strictly follow the specific steps.)

8. Dust the room

(1) Fold the rag into the size of your palm in order from the inside to the outside, first top and last Next, starting from the door frame, use a rag to wipe the furniture and equipment in the room item by item. When wiping to the window sill, the rag should be washed at least once; it is required to have three wet rags and one dry rag.

(2) When wiping dust, check and place various facilities and equipment according to regulations, and record the missing supplies to facilitate replenishment.

9. Clean the bathroom

①Preparation

Bring cleaning tools: three wipes and detergent.

②Remove dirt

(1) Remove dirty linens (towels, bath towels, floor towels).

(2) Put all dirt into plastic bags in the trash can, and reusable items should be collected together.

③Clean the mirror

Spray glass cleaner on a clean rag; wipe it from top to bottom with a clean rag.

④Clean the basin

Clean with a bathtub cleaner and rinse with water; when flushing the bathtub and shower room, use a shower head and turn on hot and cold water to check the water flow; use Wipe it clean with a clean rag and wipe down the vanity top.

⑤Clean the hardware faucet

Wipe its surface with a dry cloth; wipe it with polishing agent if necessary.

⑥Clean the toilet

(1) Use the specified toilet cleaner (acidic). The cleaner can be poured into the toilet after flushing the toilet.

(2) Clean and dry the outside of the toilet. Pay attention to the hygiene inside the cover and base.

10. Kitchen Cleaning

(1) First collect kitchen garbage, check whether the tableware in the kitchen is complete (and whether the condiments in the kitchen are sufficient, if not enough, they should be replenished in time), If there is any damage, you should take pictures immediately and report it to the customer to make records in a timely manner.

(2) Clean the kitchen utensils in the kitchen (pots, bowls, ladles, basins, and range hoods that are oily).

(3) After cleaning the kitchen utensils, wipe the kitchen with a dry rag (to prevent water stains).

11. TV Channels

Check the TV channels, the volume is moderate, and adjust to CCTV1 channel to see if the digital TV is in arrears (if there is any arrears, please inform customer service in time).

12. Replenish guest items

Replenish guest items according to the specified quantity, and note down the missing items to be replenished in time before changing the room status (items are marked outwards) ).

13. Close the windows, tidy up the curtains, and adjust the air conditioning temperature

(1) Check that the curtains are free of stains, damage, wrinkles, and can slide flexibly. Close the window screen and close the window.

(2) Keep the air conditioner temperature at 26°C and check whether the remote control battery needs to be replaced.

14. Look around and check the entire room

(1) Turn on all lighting fixtures, check whether they are intact, and turn off the lights after confirming they are intact.

(2) Check whether the entire room is clean, whether items are placed in place, and whether facilities and equipment are intact and safe.

15. Leave the room

(1) Put the cleaning supplies back into the storage room (or somewhere that does not affect the beauty of the room).

(2) Wipe the door handle, turn off the lights, close the door and do a safety check on the door (you can push it with your hand to ensure it is locked), and if the guest leaves the room politely.

16. Register and take photos

Register the completion time of the room, the number of replacement supplies and room status, equipment maintenance items, handover matters and timely feedback to customer service, take photos of each area and send them back to the archives .